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FTP Voyager Scheduler not working (Ver. 16.0.2.0)

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Hi

 

I've referred to here by FTP Voyager support.

 

This is my first time I use FTP Voyager for scheduling file transfer, configuring task was very easy, but I still cannot make it work.

In the task action, I created a new action to download a specific folder (and all files and subfolders inside that folder to my local PC

 

In action information, I put the (Remote File or Folder) as: /FolderName

Nothing downloaded, and error in the log says:

Execution failed (Last Error Message: Unable to perform file action: Could not retrieve additional information about the source path.  Does the source path exist?).

 

I changed it to: FolderName (without slash).

Nothing downloaded, and same error in the log.

 

I then tried: FolderName/*.*

Log says: Execution successfully completed.

But in the local folder, I found it only downloaded files from main folder (No subfolders or files inside them), and some of them with ZERO size !!!!!

 

Again, I tried: /FolderName/*.*

Log says: Execution successfully completed.

I found that the ZERO size problem has been solved (files downloaded with correct size) but still cannot get the subfolders !

 

 

In the forum, I found a link to the older version (ver. 15.2.0.19)

I downloaded and tried it on another PC, It works like a charm, with no errors !

 

Can anyone here help me to figure out how to make the scheduler download the whole content of remote folder ??


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