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Big issue with scheduled tasks

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Hello,

I really need your help to solve this issue.

We are using FTP Voyager V16.2.0.328 to schedule different tasks to send messages to our partners.

The problem is that sometimes, the tasks are frozen. It keeps trying to connect but do nothing, and as it doesn't send an issue mail.

In the log, the action stay  : Connected

To solve it, we just interrupt the task in order to run the other tasks.

 

Is there a solution to kill the task after X min, or to send a mail when the task stay connected more than X Min ?

 

Thanks a lot for your help.


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