Hi,

I have just updated FTP Voyager and I am having problems with the scheduler. I have run a task to sync remote folders but I get the following error message.

[12] Wed 27Feb13 11:57:13 - (Task: Barcap) - Execution failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path.  Please make sure the path exists and the logged in user has permissions within the folder.).

When I run in the ftp voyager window the sync works fine - it only has problems with the scheduler. I exported the profile from FV to FVS so they are identical.

Regards,

Nick.

We have FTP Voyager 16.1.0.0 installed on a Windows 2008 R2 server. We have two automatic uploads scheduled to occur weekly (FTP Voyager establishes a connection to the destination and then moves and .CSV files from a particular directory to the destination). Once the file has been successfully moved, an email alert is generated and delivered internally.

This configuration has been working fine, until Daylight savings time began on march 9th.

Now, when the scheduled job runs, it executes continuously for an entire hour; because we receive an email alert when it runs, we know it executes about 2,600 times.

e.g. a scheduled task that should execute one time at 0420 on tuesday is now executing once every few seconds for an hour.

There is a line item on the release notes for 16.1.0.0 (The version we have) which states

FTP client release notes for FTP Voyager.

• Corrected a Scheduler bug where tasks created when daylight savings time is off and scheduled to run daily or at a custom interval would repeatedly run for an hour after their scheduled execution time when daylight savings time resumed.

which is exactly what we're experiencing - is this a known issue / was the bug not actually corrected?

Thanks!

Hi,

Recently got a new computer, and I don't ftp very often, here's the errors I'm receiving, sorry for the length:

FTP Voyager - Version 15.2.0.0

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:18. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> HOST ftp.j-a-associates.com

          530 You aren't logged in

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

COMMAND:> FEAT

          211-Extensions supported:

           EPRT

           IDLE

           MDTM

           SIZE

           REST STREAM

           MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

           MLSD

           AUTH TLS

           PBSZ

           PROT

           ESTA

           PASV

           EPSV

           SPSV

           ESTP

          211 End.

STATUS:>  Server supports resume

COMMAND:> PWD

          257 "/" is your current location

COMMAND:> CWD /

          250 OK. Current directory is /

COMMAND:> OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;

          200  MLST OPTS type;size;sizd;modify;UNIX.mode;UNIX.uid;UNIX.gid;unique;

COMMAND:> PORT 192,168,1,103,220,112

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 2)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:19. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,115

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 3)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 4 of 50 allowed.

          220-Local time is now 16:20. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,118

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 4)...

COMMAND:> NOOP

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:22. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,149

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 5)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:23. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,153

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 6)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 4 of 50 allowed.

          220-Local time is now 16:25. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,158

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 7)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 4 of 50 allowed.

          220-Local time is now 16:26. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

COMMAND:> NOOP

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,160

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 8)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:28. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,165

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 9)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:29. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,169

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 10)...

COMMAND:> NOOP

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 2 of 50 allowed.

          220-Local time is now 16:31. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,213

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 11)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 2 of 50 allowed.

          220-Local time is now 16:32. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

COMMAND:> NOOP

          200 Zzz...

Hi I am not able to connect to SFTP  server from windows 20089 server with proxy server

getting error message The serverhasunexpectedlyclosed the connection

from the same server i am able to connect to SFTP via wiscp 

i believe the issue is with encryption because Winscp had Diffi Helman Exchange group that is not available in FTP voyager

Please help

Regards

Kamran Shams

Hi

I've referred to here by FTP Voyager support.

This is my first time I use FTP Voyager for scheduling file transfer, configuring task was very easy, but I still cannot make it work.

In the task action, I created a new action to download a specific folder (and all files and subfolders inside that folder to my local PC

In action information, I put the (Remote File or Folder) as: /FolderName

Nothing downloaded, and error in the log says:

Execution failed (Last Error Message: Unable to perform file action: Could not retrieve additional information about the source path.  Does the source path exist?).

I changed it to: FolderName (without slash).

Nothing downloaded, and same error in the log.

I then tried: FolderName/*.*

Log says: Execution successfully completed.

But in the local folder, I found it only downloaded files from main folder (No subfolders or files inside them), and some of them with ZERO size !!!!!

Again, I tried: /FolderName/*.*

Log says: Execution successfully completed.

I found that the ZERO size problem has been solved (files downloaded with correct size) but still cannot get the subfolders !

In the forum, I found a link to the older version (ver. 15.2.0.19)

I downloaded and tried it on another PC, It works like a charm, with no errors !

Can anyone here help me to figure out how to make the scheduler download the whole content of remote folder ??

I have almost 100 scheduled task and I would like to know if we can add more. I tried creating new task but I think the limit is set to 100. Is there any way to change this?

Hello

Is there anyway to backup all the Scheduler settings?

(Site Profiles and Tasks)

HI,

Why can't ftp voyager run multiple task in scheduler ?

I created some profiles to synchronize from different location. However only one task runs at a time. The remaining task are scheduled.

Is it possible to run multiple profiles together.

Help please.

Regards

Redoctober.

Hi,

Why is it that I can run multiple task in scheduler.

I kept some folder to synchronize from different location. However when I try to run all profiles, only one run at a time

Please suggest what can be done.

Regards

Red October.

Using FTP Voyager Scheduler for backup configuration files copying, I'm having issues with the Log File Path Name. Wanting to send them to local disk, using C:\SFTP_Root\FTPLogs as the desired directory, but also including the date and node name. The KB Article #1606 and the Log File Path Tags on the Task Properties pop up shows using %D %M %Y. But I get an error message "The specified directory is invalid" when trying to use the variables. I've tried C:\SFTP_Root\FTPLogs\%D-%M-%Y-internal-01, C:\SFTP_Root\FTPLogs\%D%M%Yinternal01, C:\SFTP_Root\FTPLogs\%D %M %Y internal01, but none work. I've searched the THAWK site and a good ol' Google search, but can't find anything showing the exact syntax to use. ANyone know what I'm missing?

I have created 2 FTP profiles in Voyager but when I open the Scheduler and try to select the profile to work with there are no sites there!?

I have looked over all the settings... It seems pretty simple, I have saved 2 profiles that work fine but not showing in the scheduler app.

Any insight?

Thanks, Andy

Hi All,

Does anyone experience getting an error: "SSH Protocol Error: invalid key exchange value." with Serv-U 15.1.2? I was'nt able to connect thru SFTP after the upgrade but not with other protocol.

I already apply the hotfix: http://downloads.solarwinds.com/solarwinds/Release/HotFix/SU-v15.1.2-HotFix1_v2.zip

I have created a listener on the internal interface and tried to connect to it.  I get an error that the server unexpectedly closed the network connection.  The firewall does not appear to be the issue.

Here are the sample logs from Serv-U:

[03] Wed 28Oct15 04:40:28 - (000344) IP-Name: 38.ip-158-69-198.net (158.69.198.38)

[31] Wed 28Oct15 04:40:28 - (000344) SSH Protocol Error: invalid key exchange value.

[02] Wed 28Oct15 04:40:28 - (000344) Closed session

[02] Wed 28Oct15 04:45:45 - (000345) Connected to 60.182.213.43 (local address 24.149.10.248, port 22)

[03] Wed 28Oct15 04:45:45 - (000345) IP-Name: 43.213.182.60.broad.jh.zj.dynamic.163data.com.cn (60.182.213.43)

[31] Wed 28Oct15 04:45:46 - (000345) SSH Protocol Error: invalid key exchange value.

[02] Wed 28Oct15 04:45:46 - (000345) Closed session

Im just testing the free voyager 16 on default settings. With large files over several GB the speed either drops down to almost zero, or the transfer just restarts.

Tried transfering one image backup, at one point it had 15 minutes left, the next time it had started the transfer all over again.

Any ideas if this is a bug or some setting that could be adjusted?

The Compare folders in the Synchronize feature does not appear to be working correctly.

Both local & remote files have identical datetime, size etc yet it shows the remote files are older?

The timezone for local & remote servers are the same. I even checked the milliseconds of these files and they are identical

Unless I tick Ignore Older the synchronise will continue to upload the same files every time.

Am running version 16.2.0.328

Hi,

We have a schedule running every minute to move files from one location to another

It seems to run fine the 99% of the time however occasionally the task hangs and is stuck at executing (which therefore makes our other tasks wait in the queue)

It is so sporadic but looks as though it only occurs when a file is created in the outbound folder at the same time as the task is executing

The error message I get in the log is as per below:

[04] Wed 21Oct15 13:53:22 - SSL Accept failed on FTP data channel. The connection will be aborted.

Thanks,

Mike

Hi everyone,

a long time ago I bought a license for FTP Voyager 15.x and I was very happy to hear that from now on it will be free.

So I went ahead to upgrade to the latest version. Unfortunately it still shows evaluation messages but this is already dealt with in another thread.

The bigger problem is that I can't access my saved server profiles any more. It's only possible to import .csv files and I didn't create these files before upgrading.

I uninstalled and tried to download my paid 15.x version in the client area on ftpvoyager.com where it used to be but now it only redirects to the new version.

This is bad because my server list was really huge and I don't want to enter all server details again.

So is there any way to get a copy of an old setup file?

Thanks in advance!

why am i getting this error?
There are a few problem . when i use FTP scheduler ,I selected the icon for “Browser for local path” button and  I selected the “Go” button  and putting the path on the blank. ( the path we use network path. For example \\10.16.27.200\\cnas  )

But there is an error like this “ The specified directory is invalid.

Please check and tell me what am I supposed to do. Thanks.

p.s  this is happen when i use FTP scheduler but  FTP voyager , it works

Hi, I'm trying to understand how the "Exclude Files Pattern" in Sync Tools works.

I've used RegEx expressions, wildcards and so with no luck.

It works as expected when excluding patter is just one string, in this case all files/folders beginning with that string are omitted.

So first of all, I'd like to understand in general the kind of pattern syntax used by the sync tool, I couldn't figure it out.

What I'm try have is a condition to skip files/folders names that begin/contain/end with a given string...

I'd like to understand how to separate these conditions.

Thanks in advance for any tip

Francesco

I created a schedule to download a directory from a server to my local machine.

When it runs I see the following log data (edited out personal Data x's and y's are swapped from my IP Addresses)

03] Wed 08Oct14 13:12:49 - Retrying Connection (attempt 8)...

[03] Wed 08Oct14 13:12:49 - Connecting to "xxx.xx.xxx.xx" on port 21 through proxy "xxx.xx.xxx.xx" on port 21.

[03] Wed 08Oct14 13:12:49 - Connecting to "xxx.xx.xxx.xx" on port 21.

[03] Wed 08Oct14 13:12:49 - Connected to xxx.xx.xxx.xx from yy.yy.yy.yyy

[06] Wed 08Oct14 13:12:49 - 220 Multicraft 1.8.2 FTP server

[05] Wed 08Oct14 13:12:49 - USER username

[06] Wed 08Oct14 13:12:49 - 331 Username ok, send password.

[05] Wed 08Oct14 13:12:49 - PASS  ****

[06] Wed 08Oct14 13:12:49 - 230 Login successful

[05] Wed 08Oct14 13:12:49 - OPEN xxx.xx.xxx.xx

[06] Wed 08Oct14 13:12:49 - 500 Command "OPEN" not understood.

[04] Wed 08Oct14 13:12:49 - Unable to log in via the FTP proxy.

[04] Wed 08Oct14 13:12:49 - Unable to login.

[04] Wed 08Oct14 13:12:49 - Connection attempt failed.  Retrying in 3 seconds...

Well, I tried.  I really did.  But I'm sick of dealing with this nonsense.  I don't have the time.  I can't wait for a "bug fix" which may never come. 

I have tried the last few weeks to use the new version 16 of FTP Voyager and FTP Scheduler in a production situation and it continues to fail.  I had been very happy with our paid-for version 15 and when I had to provision a new server to perform our FTP synchronization tasks, I assumed that getting the newest version would be the smartest thing to do.  Not only that, but the new version was free! 

However, the myriad critical logic errors in this new version have broken my business' processes and there appears to be no way to submit trouble tickets for the program nor any real tech support (I don't consider a forum "tech support") now that it is "free".  Specifically, I've tried to get two of my own issues resolved, and have been tracking a third:

1. "KEEP ALIVE" when attempting to "move down" a folder with no items in it.
   1. FTP Voyager Scheduler Empty Folder "Move Down" Bug & Possible Work-Around
2. Incorrect "move down" behavior causing data loss.
   1. FTP Voyager Scheduler Move Down File Deletion Behavior
3. Inability to run simultaneous tasks.
   1. Due to One Schedule task stuck & oall thers are in queue

None of these were issues in version 15.  However it pains me, and seeing no actual resolution on my issues, I have to revert a production server and downgrade FTP Voyager to a version that actually works. 

So, with that said, where can I actually download a copy of version 15?  All links available are either dead or point to the v16 download.