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FTP Voyager produces lots of empty xml-Files and other stuff in ..\Temporary Internet Files\

July 12, 2016, 8:22 am
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Hello,

 

we use FTP Voyager Scheduler 16.0.2.328 on Windows 7 (64 Bit). The program produces lots of empty xml files in c:\users\...\AppData\Local\Microsoft\Windows\Temporary Internet Files which jam the harddisk. Lots of means 10.000 and more files per day.

The Scheduler operates 2 tasks, one of them runs every 10 minutes. I uninstalled and reinstalled the program - but with no effect.

While we used FTP Voyager Scheduler on a WinXP-machine, we didn't have this problem.

Some weeks ago we tried to operate the scheduler as service, but this did'nt work as expected, so we stopped that. Could this cause the misfunction? But ... the service not active and not listed in the services-overview.

 

And what do I have to do to stop this?

 

Any suggestions?

 

BR

Christoph

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Unable to connect

January 20, 2015, 2:24 pm
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I have successfully used FTP Voyager (and paid for it) for a number of years.  In the last week or so, I have not been able to connect to our FTP site.  I downloaded the new, free version of the software (which I also do not like as much).  All of my connection information migrated to the new version just fine.  But, I still cannot connect, either from my desktop or my laptop, through any of our user profiles.  However, the site is working and one of my collegues (who is in another state) has had no problems at all in connecting.  I am stumped.  Does anyone have any ideas on what to do?

 

Thanks for your help.

 

Michelle Fitzpatrick

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Command line profile issues

May 1, 2015, 1:42 pm
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KB Article #1140 mentions some command line options. Im having some trouble understanding some of it.


For "Transferring A File To A Server: "

profile line is: profile="Personal Site.My Site"


For "Downloading A File From A Server:"

the profile line is only : profile="My Site"


For "Synchronize a remote directory to a local directory"

its changed again to : profile=YourProfileName


In the "Site Profile Manager" I only have the option to add a "New Site" which I did. I only have the one site, and it is nested under the root. Somehow, Ive tried all of the different version of the syntax, and I always get "windows cannot find profile" errors. Could anyone be a little bit more descriptive about the command line syntax?

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FTP Voyager - Does it support TLS 1.1

November 7, 2016, 7:37 am
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We need to send a document via FTP over TLS (Explicit) using TLS 1.1.  Does FTP Voyager 16.1 support that?  If so, how do I get my site profile to use that?

 

Thanks

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Merging files in existing folders?

January 17, 2017, 8:33 am
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I am helping a local accounting firm migrate their infrastructure to a virtual cloud environment where they have multiple virtual desktops and one virtual server with their data on it. Prior to moving their data, one of their daily duties was to scan documents into PDF's and drop them on a network share in a particular folder for their customer(s) for data retention. Now that they are using a cloud, this process becomes more challenging. My thought was to use the Voyager FTP solution along with Voyager FTP Scheduler to take files scanned on a desktop and saved locally on a folder and sync it with their virtual server via an FTP connection. If I create a folder on the virtual server called "tempscans" and kick off the task on Voyager Scheduler, it will save this file to the correct folder. Now I am wondering if this utility can merge files in existing folders when it does it's scheduled sync? My thought was to create a local folder on each local desktop with just the folder structure that has the names of their customers only minus any files. That way, when they scan a document into PDF, they can perform a "Save As" option to the respected folder and hopefully, when the scheduled sync kicks off, it will just merge that new file in with the existing and in the existing folder.

Is this possible with this client?

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Slow Transfer Speed

May 13, 2017, 5:23 am
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Im using FTP Voyager for 1 month.. But the transferring speed is very low... My internet speed is above 45 Mbps but its just transferring at 223 Mbps.. why is this very horrible slow?

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FTP Voyager/Scheduler v16..Need Help Please!

July 24, 2013, 9:04 am
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Hi All. I upgraded by FTP Voyager/Scheduler from v13 to v16. The interface I like along with the stability but I am having issues galore. So I'll post some and see what I get back. The questions below assume it worked fine in v13 and isn't or is doing something different in v16.

 

 

1) My downloads from Unix to Windows used ASCII and was fine. Now the CR (carriage returns) are being stripped and I can't figure out why or how to fix it. In global and profile options I have tried all 3 transfer modes. The file is still stripped.

 

2) My scheduler actions I have just the file to download and the local path I could use the variables for dates and also rename it from there. Now, if I use a variable or rename in that local path line, it creates a folder with the dates variables and put the file in side unchanged. <- driving me crazy.

 

3) Many jobs were failing saying "path not found" which I learned has to be the absolute path now. Is this true?

 

Any help with these would be great. I have had to write a bunch of batch files for temporary use until I can figure out how to make Voyager do it [again] like it has been.

 

 

 

Thanks all

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Throttles... FTP Voyager Slow...

February 21, 2014, 4:25 am
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It must be something simple... If anyone can help I would appreciate it because filezilla is waiting in the wings... I am a long time user of FTP voyager with paid licence etc for version 15. I am trying to use version 16 but the bandwidth is throttled to 100 up and 100 down. I can't see how to change this. The 100 s are greyed out? Do I need to pay somewhere? Please help!

throttles.jpg



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FTP Voyager Synchronization Fails

August 2, 2014, 9:50 am
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Using Ver. 16.1.0.0, manual Synchronization works fine, but when scheduled using Schedule Management Console Synchronization fails, here are the logs.

 

Thanks,

 

B

 

This when it fails

 

[03] Fri 01Aug14 14:29:01 - Server supports resume.

[05] Fri 01Aug14 14:29:01 - OPTS UTF8 ON

[06] Fri 01Aug14 14:29:01 - 200 UTF8 set to on

[05] Fri 01Aug14 14:29:01 - OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;

[06] Fri 01Aug14 14:29:01 - 200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;

[05] Fri 01Aug14 14:29:01 - PWD

[06] Fri 01Aug14 14:29:01 - 257 "/" is the current directory

[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Synchronizing local folder "V:\Import\JazzNetwork" with remote folder "/WfmtJnNw"

[05] Fri 01Aug14 14:29:01 - MLST /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250-Start of list for /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250-modify=20140801121926;type=dir;UNIX.group=0;UNIX.mode=0755;UNIX.owner=108; /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250 End of list

[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path.  Please make sure the path exists and the logged in user has permissions within the folder.).

[12] Fri 01Aug14 14:29:01 - (Task: Synchronize /WfmtJnNw to U:\SatJazNet) - Execution failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path.  Please make sure the path exists and the logged in user has permissions within the folder.).

[05] Fri 01Aug14 14:29:03 - QUIT

[04] Fri 01Aug14 14:29:03 - The server has unexpectedly closed the connection.

 

 

This when successful:

 

 

STATUS>    Server supports resume.

COMMAND>    OPTS UTF8 ON

    200 UTF8 set to on

COMMAND>    OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;

    200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;

COMMAND>    PWD

    257 "/" is the current directory

STATUS>    Receiving: /WfmtJnNw/31351.wav -> \\Prodone\D\Import\JazzNetwork\31351.wav

COMMAND>    TYPE I

    200 Type set to I

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,247,177).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 63409.

COMMAND>    RETR /WfmtJnNw/31351.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31351.wav (30980476 bytes)

    226 Transfer complete

STATUS>    Transferred 11,539,170 bytes. 3,205.89 KB/sec.

COMMAND>    XCRC "/WfmtJnNw/31350.wav"

    500 XCRC not understood

ERROR>    XCRC command failed. The command may not be supported by this server.

STATUS>    XCRC command checking has been disabled for future transfers using this session.

STATUS>    Received 11,539,170 bytes.

STATUS>    Transfer time: 00:00:03.515.

STATUS>    Receiving: /WfmtJnNw/31352.wav -> \\Prodone\D\Import\JazzNetwork\31352.wav

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,250,204).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 64204.

COMMAND>    RETR /WfmtJnNw/31352.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31352.wav (3816256 bytes)

    226 Transfer complete

STATUS>    Transferred 3,816,256 bytes. 3,137.05 KB/sec.

STATUS>    Received 3,816,256 bytes.

STATUS>    Transfer time: 00:00:01.188.

STATUS>    Receiving: /WfmtJnNw/31353.wav -> \\Prodone\D\Import\JazzNetwork\31353.wav

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,231,42).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 59178.

COMMAND>    RETR /WfmtJnNw/31353.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31353.wav (64249380 bytes)

    226 Transfer complete

STATUS>    Transferred 30,980,476 bytes. 3,190.04 KB/sec.

COMMAND>    XCRC "/WfmtJnNw/31351.wav"

    500 XCRC not understood

ERROR>    XCRC command failed. The command may not be supported by this server.

STATUS>    XCRC command checking has been disabled for future transfers using this session.

STATUS>    Received 30,980,476 bytes.

STATUS>    Transfer time: 00:00:09.484.

COMMAND>    QUIT

    221 Goodbye.

    226 Transfer complete

STATUS>    Transferred 64,249,380 bytes. 3,366.07 KB/sec.

STATUS>    Received 64,249,380 bytes.

STATUS>    Transfer time: 00:00:18.640.

COMMAND>    QUIT

    221 Goodbye.

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FTP Voyager Scheduler Task will not stop executing

October 20, 2014, 8:48 am
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Hello,

 

I have setup a FTP Voyager Scheduled Task that will not executing.  The task is setup to reach out to a FTP to move down any available files and also move up any new files that have been created locally.

 

When the task is scheduled, it will not stop executing and no available files are pulled down from the FTP or moved up to the FTP site.

 

Any help is appreciated.

 

Thanks

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Scheduler runs task continuously

March 12, 2013, 10:21 am
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I have several tasks setup to run at different time intervals on a daily basis.

After the time change for Daylight Savings Time on Sunday morning the tasks run as scheduled and then stop and re-start continuously.

 

I have tried re-starting the service, updating the task scheduler time and re-booting the server all to no avail.

 

Has anyone else seen this or does anyone have any ideas on how to correct it.

 

I am on FTP Voyager version 16.0.2.0.

 

Never had this issue on any previous versions.

 

Is there a place to download version 15 again????

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Back up FTP Voyager Scheduler Settings

September 9, 2015, 7:14 pm
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Hello

 

Is there anyway to backup all the Scheduler settings?

(Site Profiles and Tasks)

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FTP Voyager Scheduler hangs when connecting to F5

October 13, 2015, 2:37 pm
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I'm setting up the FTP Voyager Scheduler to download backup files from our F5's. It works on some, with this log message:

[12] Tue 13Oct15 12:05:04 - (Task: f5-internal-01_backup) - Execution successfully completed.

 

[07] Tue 13Oct15 12:05:07 - SSH_MSG_DISCONNECT: reason code 11; description: Disconnection initiated by user.

 

But fails on 4 out of 6 with this log message:

 

[07] Tue 13Oct15 14:05:48 - SSH_MSG_DISCONNECT: reason code 11; description: Disconnection initiated by user.

 


[13] Tue 13Oct15 14:07:24 - (Action: "/var/local/ucs" to "C:\SFTP_Root\f5-internal-03") - Action was aborted.


[12] Tue 13Oct15 14:07:24 - (Task: f5-internal-03_backup) - Execution was aborted.


[07] Tue 13Oct15 14:07:24 - SSH_MSG_DISCONNECT: reason code 11; description: Disconnection initiated by user.

The last message is from having to cancel the task, as it just sits at "Executing". The only difference is the F5 OS version, the ones that work are 11.2.0 and the ones that fail are 11.6.0, anyone see this before?

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FTP Scheduler stopped working - could not retrieve additional information about remote path errors

February 1, 2013, 1:58 pm
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I've had FTP Voyager and FTP Scheduler installed for many years.

 

On 11/2/2012 the scheduler stopped running nightly backups and now only generates errors when manually executing the jobs.

 

"Could not retrieve additional information about the local path. Please make sure the path exists and the local user has permissions".

 

This system has been setup for years and has not changed. The FTP Voyager can manually connect to the profile and I can download files from the server manually without problems.

 

The only major change to the system were recent FTP software upgrades and patches.

 

I've double checked the FTP Scheduler Profiles (which never changed passwords in the first place).

 

I've added a brand new FTP folder with new login password to the server which connects in FTP Voyager, but generates the same errors when manually executing a synch job in FTPV Scheduler.

 

And I've tried restarting the FTP Voyager Scheduler service and rebooting.

 

Also nothing has changed on the server and all the files and folders have full read/write access (and can be copied down manually from the FTP Voyager).

 

Its only when executing the job from within FTP Scheduler that it now fails with these messages and it started around 11/2/12.  But I can't recall on what dates I applied the FTP software patches and upgrades.

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Export FTP Voyager Job Information to .csv or Excel

August 14, 2013, 1:08 pm
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Hi all. Is there anyway to export the Scheduler Job Information - job name, site profile used, schedule run time, event info to excel or .csv file just like you can export Site Profile information? We have built up a lot of site profiles and scheduled jobs and need to get that info into a document. I can't find an export nor can I manipulate the .sch file or at least haven't figured it out yet.

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Old version of FTP Voyager - where to download?

December 20, 2012, 1:36 pm
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Hi everyone,

 

a long time ago I bought a license for FTP Voyager 15.x and I was very happy to hear that from now on it will be free.

 

So I went ahead to upgrade to the latest version. Unfortunately it still shows evaluation messages but this is already dealt with in another thread.


The bigger problem is that I can't access my saved server profiles any more. It's only possible to import .csv files and I didn't create these files before upgrading.

I uninstalled and tried to download my paid 15.x version in the client area on ftpvoyager.com where it used to be but now it only redirects to the new version.

 

This is bad because my server list was really huge and I don't want to enter all server details again.

 

So is there any way to get a copy of an old setup file?

 

Thanks in advance!

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FTP Voyager Scheduler and Network Shares

February 7, 2014, 9:43 am
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We are trying to upgrade our FTP Voyager from 11.1 to 16.1.  I've been working through all the kinks, but have gotten stuck on running the 16.1 scheduler as a service and being able to access in house network shares (not remote ones).  The PC is Windows 7 Pro 64 bit.  I've done everything in KB article #1156 and the recommendations at the bottom in article #1679.  They both talk about setting the service to run as a network account that has access to the shared resources.  I've tried various domain admin accounts that I know have permissions to the shares and security permissions to the folders, but when I am editing or creating a schedule and try to setup an action, I am only given local drives to pick from when I click the browse button for the "Local File or Folder" field on the Action Properties page.  If I don't run the scheduler as a service, clicking the browse button gives me a list of local drives and all my mapped drives.  And I tried running the service with the same user id and password that the computer was logged in with when the scheduler was run in stand alone mode and showed me the mapped drives, but it still only showed me local drives when ran as a service.  I've tried all this with UAC on and off, with no change.  I don't know what to try next.  Please help.

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FTP Voyager

November 1, 2016, 8:09 am
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Help!  I had been using FTP Voyager 15.2.0.11 to access an ancient VAX computer.   My old computer crashed & had to be replaced.   Now, it seems I have no choice but upgrade to FTP Voyager 16.2.   I have a copy of the 15.2 FTP Voyager, but I have lost the Registration ID in the computer crash.  The new 16.2 version is much, much different from 15.2;  when I try to use my settings notes from 15.2 on 16.2, the old settings don't seem to apply.   This Voyager is lost at sea!  SOS

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FTP Voyager - Does it support TLS 1.1

November 7, 2016, 7:37 am
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We need to send a document via FTP over TLS (Explicit) using TLS 1.1.  Does FTP Voyager 16.1 support that?  If so, how do I get my site profile to use that?

 

Thanks

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Slow Transfer Speed

May 13, 2017, 5:23 am
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Im using FTP Voyager for 1 month.. But the transferring speed is very low... My internet speed is above 45 Mbps but its just transferring at 223 Mbps.. why is this very horrible slow?

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