Quantcast
Channel: THWACK: Popular Discussions - FTP Voyager
Viewing all 15134 articles
Browse latest View live

FTP Voyager

$
0
0

Hi guys,

 

We are using FTP voyager for our ftp services and I am very new to this client.

I am planning to migrate our ftp sites to new AWS environment and when I tried to connect using Site Profiles Manager for an SFTP client, I am getting an error like this

 

The server has unexpectedly closed the connection.

 

Would you please help me to find a solution for it?

 

This is the log file info

 

STATUS>Negotiating SSH2 session with server...
STATUS>Client Identification: SSH-2.0-FTP Voyager_16.2.0.328
ERROR>The server has unexpectedly closed the connection.
ERROR>Could not establish a connection to JTB.

 

Thanks

Suj


FTP Voyager

$
0
0

Help!  I had been using FTP Voyager 15.2.0.11 to access an ancient VAX computer.   My old computer crashed & had to be replaced.   Now, it seems I have no choice but upgrade to FTP Voyager 16.2.   I have a copy of the 15.2 FTP Voyager, but I have lost the Registration ID in the computer crash.  The new 16.2 version is much, much different from 15.2;  when I try to use my settings notes from 15.2 on 16.2, the old settings don't seem to apply.   This Voyager is lost at sea!  SOS

Big issue with scheduled tasks

$
0
0

Hello,

I really need your help to solve this issue.

We are using FTP Voyager V16.2.0.328 to schedule different tasks to send messages to our partners.

The problem is that sometimes, the tasks are frozen. It keeps trying to connect but do nothing, and as it doesn't send an issue mail.

In the log, the action stay  : Connected

To solve it, we just interrupt the task in order to run the other tasks.

 

Is there a solution to kill the task after X min, or to send a mail when the task stay connected more than X Min ?

 

Thanks a lot for your help.

move up to a linux server fails, tries to create directory that already exists

$
0
0

I am experiencing the strangest behavior on some scheduled tasks.  I have a server that I connect to several times a day to transfer different files to the exact folder destination location. I have several tasks to move certain files at different scheduled times all using the same same site profile connection.  for the most part it works fine and then one task will fail until I add the ~ in front of the path on that task.  other tasks still work fine without it.  the log shows that it is trying to create the same path and fails.  so in the remote path I have /folder1/folder2/folder3 and that is the same path for all tasks.  on one task I need to add the relative path ~/folder1/folder2/folder3 and then it works.

 

anyone experiencing this?

 

I am using FTP Voyager Version 16.2.0.328

Slow Transfer Speed

$
0
0

Im using FTP Voyager for 1 month.. But the transferring speed is very low... My internet speed is above 45 Mbps but its just transferring at 223 Mbps.. why is this very horrible slow?

FTP Voyager authentication Problem ...

$
0
0

Users transfer date to serv-U server with FTP Voyager.

User do also transfer data to some linux SFTP servers.

 

We used to have FTP Voyager 15.2.0.15 - everything worked fine.

Since updating to FTP Voyager 16.0.2.0 authentication
with linux SFTP servers fail (connection to Serv-U is still working) It seames that the password is not transferred to the server.

 

Whithout configuring user and password in server profile: I've been asked for a username - not for the password.

     Log: SSH_MSG_USERAUTH_FAILURE

 

     /var/log/messages:

Jul  5 07:59:21 chwiitsv042 sshd[29597]: Connection from 10.142.40.230 port 2087

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Client protocol version 2.0; client software version FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: no match: FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Enabling compatibility mode for protocol 2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Local version string SSH-2.0-OpenSSH_5.1

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: user zfs-sftp matched group list sftponly at line 143

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: initializing for "zfs-sftp"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_RHOST to "10.142.40.230"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_TTY to "ssh"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: do_cleanup

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: cleanup

 

Anyone an idea what's wrong ?

Thank you very much

 

Christof

FTP Voyager and email alerts

$
0
0

Hello, I've scoured this site as well as the web looking for an answer to my Voyager email challenges.

 

I really like the program and in fact it seems to work very well for what I'm doing; however, I cannot make the email alerts function at all.

I have ensured the following:

1) email settings are proper in the Options area

2) email setting match the Option email settings in the "Scheduler Options" area

3) Tried both a gmail account and yahoo.  The gmail refuses to work always timing out regardless.  The yahoo account never errors out but then emails are never received, which is confusing.

4) Tried on two different systems connected to unique networks

 

Current Scheduler email settings in options:

Server:  smtp.mail.yahoo.com

Port: 465

Use SSL: YES

USE Authentication: YES

Account Name: full email address

Account Password: proper password

 

Email settings in OPTIONS area are essentially the same.

 

EVENT setup in the TASK:  Execution START as well as the EVENT SCHEDULE area.

 

Any suggestions?

Thank you,

brian

FTP Voyager Scheduler Task will not stop executing

$
0
0

Hello,

 

I have setup a FTP Voyager Scheduled Task that will not executing.  The task is setup to reach out to a FTP to move down any available files and also move up any new files that have been created locally.

 

When the task is scheduled, it will not stop executing and no available files are pulled down from the FTP or moved up to the FTP site.

 

Any help is appreciated.

 

Thanks


FTP Voyager Scheduler Email

$
0
0

Hello,

 

I've been using FTP Voyager for a little over a year now. My event email notifications have always worked. All of the sudden about a month ago the email notifications come form Voyager have been sporadic and then not at all. I don't see anything wrong with my SMTP server seeing as everything else is coming through it (such as my web filter, firewall and other server notifications). It is only notifications from FTP Voyager. Is this a known error?

 

Thanks.

Question on FTP Voyager use with Serv-U

$
0
0

Hello,

 

We are trying to set up FTP Voyager for use with Serv-U. The scenario is this: we want to have a user set up in Serv-U so that when they log in and upload a file FTP Voyager is invoked via command line to move a file to another system (lileky the file that was uploaded). The problem is that we cannot seem to get FTP Voyager to actually work as intended even removing Serv-U from the equation.

 

According to KB article #1140 this is the command line to invoke FTP Voyager:

 

"C:\Program Files\RhinoSoft\FTP Voyager\FTPVoyager.exe" profile="Personal Site.My Site" put=C:\file.txt

 

I get Voyager to come up and it does log into the profile just fine because we see the user's remote folder structure however the "put" command does not work, regardless of how it is invoked. We have tried a number of command line structures including how it is actually invocked in Serv-U which looked like this in the logs:

 

Event: FILE_UPLOAD (mtintdev file upload); Type: EXECUTE; Path "C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe"; Parameters "profile="TESTDEVORA" put="Q:\DEV\files\testuser\testfile.txt"

 

(In the user event we actually use these parameters: profile="TESTDEVORA" put=$LocalPathName so that it goes to the file that was just uploaded but that's beside the point right now.)

 

If this is put in the command window:

 

"C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe" profile=TESTDEVORA put=Q:\DEV\files\testuser\testfile.txt

 

Voyager loads, we get the remote folder but nothign else happens. It's as if the "put" command is not recognized. Anyone else have this issue? Suggestions?

Home directory not accessible

$
0
0

Hello,

 

I'm having trouble with this configuration. . .

Windows Server 2008R2 + Voyager 16.0.2.0 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4

 

I get this error is in the log:

COMMAND> PASV

227 Entering Passive Mode (70,89,1xx,1xx,7,209)     <== Note, this is the Serv-U IP address.

"ERROR> The home directory specified for this account on the remote server is not accessible. Please contact your system administrator for further assistance."

 

Things I've tested. . .

This works great (home directory displays, but not for Serv-U):

Windows Server 2008R2 + Voyager 16.0.2.0 + SFTP + PASV + connection to non-Serv-U servers

 

. . .and this works (home directory displays on Serv-U but using an older version of Voyager + Win7 instead of 2008R2):

Windows7 + Voyager 16.0.1.1 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4

 

I'm not using the Scheduler "as service" to do this testing - just the Voyager UI. I'm thinking I should try loading 16.0.1.1 on the 2008R2 server but hesitate because I'm afraid it could screw up the Scheduler that is running other jobs.

 

Any one have similar experience?

 

Thanks.

Doug

uploading files using the scheduler has errors

$
0
0

Hello,

 

I have been going crazy attempting to upload files to another (Linux) server and I am getting errors.

once I figured out how to get the sites to show up when using the scheduler, i used the export and import rather then re-create accounts.

 

a users guide with examples would be really great!  i can find any such thing.

 

so the issue i am see is this...   I can connect using the browser and upload files with no issues.  when i use the scheduler, I have to specfiy the local and remote directories.  this is where things get interesting.  I am placed in a home directory on the remote side, so for the remote side I just use / and for the local side i click on the folder icon and navigate to the folder E:\folder\folder1  and I would assume that everything in folder1 would be uploaded.  Wrong! it tries to create the remotefolder2 and dose not have permissions and so it fails.  why is it trying to create folders?  in the help man, it says that the directory listed in the local and remote will grab everything in that folder and says nothging about trying to create that folder.  I just want to move files in that local folder1 to the remotefolder2.

 

the Actions I have tried so far is as follows:

Upload: "E:\localfolder\localfolder1" to "/"

Upload: "E:\localfolder\localfolder1" to "/remotefolder/remotefolder1/remotefolder2"

Upload: "E:\localfolder\localfolder1\*.*" to "/"

 

any trailing "/" or "\" are removed when you hit save.

 

when I add the /remotefolder/remotefolder1/remotefolder2 to the remote folder location, the error logs show it attempts to create remote directories remotefolder/remotefolder1/remotefolder2

 

I have changed the site profile advanced options \ file transfer \ transfer mode to Binary.

 

here is the thing i don't understand.  I can connect using the browser and see the remote site, and i can transfer files to and delete on the remote end with no issues at all and the logs are much smaller.  only when trying to use the scheduler is where things go goofy.

 

 

[07] Sat 27Feb16 12:18:15 - SSH_MSG_USERAUTH_REQUEST: user: XXXXXX; service: ssh-connection; type: publickey

[08] Sat 27Feb16 12:18:15 - SSH_MSG_USERAUTH_PK_OK: public key algorithm accepted

[07] Sat 27Feb16 12:18:15 - SSH_MSG_USERAUTH_REQUEST: user: XXXXXX; service: ssh-connection; type: publickey

[08] Sat 27Feb16 12:18:16 - SSH_MSG_USERAUTH_SUCCESS: authentication successful

[03] Sat 27Feb16 12:18:16 - Login successful.

[07] Sat 27Feb16 12:18:16 - SSH_MSG_CHANNEL_OPEN: type: session; local channel: 0

[08] Sat 27Feb16 12:18:16 - SSH_MSG_CHANNEL_OPEN_CONFIRMATION: local channel: 0; remote channel: 0

[07] Sat 27Feb16 12:18:16 - SSH_MSG_CHANNEL_REQUEST: remote channel: 0; request type: subsystem; subsytem: sftp

[08] Sat 27Feb16 12:18:16 - SSH_MSG_CHANNEL_SUCCESS: channel request succeeded; local channel: 0

[07] Sat 27Feb16 12:18:16 - SSH_FXP_INIT: client version: 6

[08] Sat 27Feb16 12:18:16 - SSH_FXP_VERSION: server version: 3

[03] Sat 27Feb16 12:18:16 - Negotiated SFTP version 3

[07] Sat 27Feb16 12:18:16 - SSH_FXP_REALPATH: translating path: .

[08] Sat 27Feb16 12:18:16 - SSH_FXP_NAME: translated path: /remotefolder/remotefolder1/remotefolder2

[13] Sat 27Feb16 12:18:16 - (Action: "E:\localfolder\localfolder1" to "/") - Uploading from "E:\localfolder\localfolder" to "/"

[07] Sat 27Feb16 12:18:16 - SSH_FXP_STAT: path: /localfolder1/Test Doc.txt

[08] Sat 27Feb16 12:18:16 - SSH_FXP_STATUS: status: SSH_FX_NO_SUCH_FILE; description: No such file

[03] Sat 27Feb16 12:18:16 - Sending: E:\localfolder\localfolder1\Test Doc.txt -> /remotefolder2/Test Doc.txt

[07] Sat 27Feb16 12:18:16 - SSH_FXP_STAT: path: /remotefolder2

[03] Sat 27Feb16 12:18:16 - Connecting to "XXX.XXX.XXX.XXX" on port 22.

[03] Sat 27Feb16 12:18:16 - Connected to XXX.XXX.XXX.XXX:22 from XXX.XXX.XXX.XXX:57917.

[03] Sat 27Feb16 12:18:16 - Negotiating SSH2 session with server...

[03] Sat 27Feb16 12:18:16 - Client Identification: SSH-2.0-FTP Voyager_16.2.0.328

[03] Sat 27Feb16 12:18:16 - Server Identification: SSH-2.0-OpenSSH_5.3

[03] Sat 27Feb16 12:18:16 - Initializing key exchange process...

[03] Sat 27Feb16 12:18:16 - Selected key exchange algorithm: diffie-hellman-group1-sha1

[08] Sat 27Feb16 12:18:16 - SSH_FXP_STATUS: status: SSH_FX_NO_SUCH_FILE; description: No such file

[07] Sat 27Feb16 12:18:16 - SSH_FXP_MKDIR: path: /remotefolder2

[08] Sat 27Feb16 12:18:16 - SSH_FXP_STATUS: status: SSH_FX_PERMISSION_DENIED; description: Permission denied

[04] Sat 27Feb16 12:18:16 - Unable to create parent folder for upload: /remotefolder2

[04] Sat 27Feb16 12:18:16 - Upload failed: Could not create target path for "/remotefolder2/Test Doc.txt"

[04] Sat 27Feb16 12:18:16 - Retrying failed transfer (attempt 2 out of 3)...

 

any help would be great.

 

thanks,

ftp voyager ERROR> Cannot copy file: destination is a directory.

$
0
0

what can we be doing wrong?

 

I have successfully uploaded with other clients but there scheduling is lacking so that's why i want to use ftp voyager.

FTP Voyager Scheduler Hangs - Service Restart Required

$
0
0

I want to use FTP Voyager to upload data on a regular schedule from remote sites to my FTP server.  The application checks all of the boxes for what I need it to do: Upload all files in a folder, do some XCRC/XMD5/XSHA1, and then delete the local files after successful upload.  My problem is that the scheduled task seems to never complete sometimes and we stop receiving files.

 

The Internet connections for most of our locations frequently drop.  It seems this might have something to do with the problem.  My oldest installation has been running reliably since July and has a solid connection.  The scheduler hangs most frequently on sites with the worst connectivity issues.

 

I have implemented a klugey work-around by scheduling a task that restarts the Voyager scheduler service.  This keeps the problem from manifesting and we receive our files.

 

I set the following scheduler options:

  • connection timeout = 90
  • connection retries = 9
  • connection delay = 3
  • transfer send timeout = 90
  • transfer idle timeout = 5
  • file transfer upload file tries = 10

 

Scheduled task creation:

  1. I create a scheduled task that runs every 15 minutes.
  2. Add an action to run an external program.  This executes a batch file that moves files into a staging folder for the FTP transfer.
  3. Add a second action to synchronize remote folders.  This moves the files up to our FTP server.
    1. I add an event to this action that runs a batch file after upload.  The batch file is there to delete the uploaded file and is passed, "$LocalPath", as an argument.

 

This setup works perfectly well in my lab and at the site with the consistent Internet connection.  Other locations have been seen to work for days and even weeks, but eventually the scheduled task hangs until the scheduler service is restarted.  Any help would be greatly appreciated.

FTP Voyager Synchronization Fails

$
0
0

Using Ver. 16.1.0.0, manual Synchronization works fine, but when scheduled using Schedule Management Console Synchronization fails, here are the logs.

 

Thanks,

 

B

 

This when it fails

 

[03] Fri 01Aug14 14:29:01 - Server supports resume.

[05] Fri 01Aug14 14:29:01 - OPTS UTF8 ON

[06] Fri 01Aug14 14:29:01 - 200 UTF8 set to on

[05] Fri 01Aug14 14:29:01 - OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;

[06] Fri 01Aug14 14:29:01 - 200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;

[05] Fri 01Aug14 14:29:01 - PWD

[06] Fri 01Aug14 14:29:01 - 257 "/" is the current directory

[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Synchronizing local folder "V:\Import\JazzNetwork" with remote folder "/WfmtJnNw"

[05] Fri 01Aug14 14:29:01 - MLST /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250-Start of list for /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250-modify=20140801121926;type=dir;UNIX.group=0;UNIX.mode=0755;UNIX.owner=108; /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250 End of list

[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path.  Please make sure the path exists and the logged in user has permissions within the folder.).

[12] Fri 01Aug14 14:29:01 - (Task: Synchronize /WfmtJnNw to U:\SatJazNet) - Execution failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path.  Please make sure the path exists and the logged in user has permissions within the folder.).

[05] Fri 01Aug14 14:29:03 - QUIT

[04] Fri 01Aug14 14:29:03 - The server has unexpectedly closed the connection.

 

 

This when successful:

 

 

STATUS>    Server supports resume.

COMMAND>    OPTS UTF8 ON

    200 UTF8 set to on

COMMAND>    OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;

    200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;

COMMAND>    PWD

    257 "/" is the current directory

STATUS>    Receiving: /WfmtJnNw/31351.wav -> \\Prodone\D\Import\JazzNetwork\31351.wav

COMMAND>    TYPE I

    200 Type set to I

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,247,177).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 63409.

COMMAND>    RETR /WfmtJnNw/31351.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31351.wav (30980476 bytes)

    226 Transfer complete

STATUS>    Transferred 11,539,170 bytes. 3,205.89 KB/sec.

COMMAND>    XCRC "/WfmtJnNw/31350.wav"

    500 XCRC not understood

ERROR>    XCRC command failed. The command may not be supported by this server.

STATUS>    XCRC command checking has been disabled for future transfers using this session.

STATUS>    Received 11,539,170 bytes.

STATUS>    Transfer time: 00:00:03.515.

STATUS>    Receiving: /WfmtJnNw/31352.wav -> \\Prodone\D\Import\JazzNetwork\31352.wav

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,250,204).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 64204.

COMMAND>    RETR /WfmtJnNw/31352.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31352.wav (3816256 bytes)

    226 Transfer complete

STATUS>    Transferred 3,816,256 bytes. 3,137.05 KB/sec.

STATUS>    Received 3,816,256 bytes.

STATUS>    Transfer time: 00:00:01.188.

STATUS>    Receiving: /WfmtJnNw/31353.wav -> \\Prodone\D\Import\JazzNetwork\31353.wav

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,231,42).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 59178.

COMMAND>    RETR /WfmtJnNw/31353.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31353.wav (64249380 bytes)

    226 Transfer complete

STATUS>    Transferred 30,980,476 bytes. 3,190.04 KB/sec.

COMMAND>    XCRC "/WfmtJnNw/31351.wav"

    500 XCRC not understood

ERROR>    XCRC command failed. The command may not be supported by this server.

STATUS>    XCRC command checking has been disabled for future transfers using this session.

STATUS>    Received 30,980,476 bytes.

STATUS>    Transfer time: 00:00:09.484.

COMMAND>    QUIT

    221 Goodbye.

    226 Transfer complete

STATUS>    Transferred 64,249,380 bytes. 3,366.07 KB/sec.

STATUS>    Received 64,249,380 bytes.

STATUS>    Transfer time: 00:00:18.640.

COMMAND>    QUIT

    221 Goodbye.


Synchronization of remote "/" with Scheduler fails

$
0
0

I want to synchronize the root directory of the FTP server ("/") to a local directory with FTP Voyager Scheduler. While a manual syncronization with FTP voyager is possible without issues, the Scheduler always terminates with this error:

 

[05] Wed 07Oct15 23:20:24 - PWD

[06] Wed 07Oct15 23:20:24 - 257 "/" is the current directory

[13] Wed 07Oct15 23:20:24 - (Aktion: "/" nach "C:\Users\andreas\Music\ggc_Uebungsdateien") - Synchronisiere lokalen Ordner "C:\Users\andreas\Music\ggc_Uebungsdateien" mit Serverordner "/"

[05] Wed 07Oct15 23:20:24 - MLST /

[06] Wed 07Oct15 23:20:24 - 250-Start of list for /

[06] Wed 07Oct15 23:20:24 -  modify=20150930102106;type=cdir;UNIX.group=1148;UNIX.mode=0755;UNIX.owner=1669; /

[06] Wed 07Oct15 23:20:24 - 250 End of list

[13] Wed 07Oct15 23:20:24 - (Aktion: "/" nach "C:\Users\andreas\Music\ggc_Uebungsdateien") - Aktion fehlgeschlagen (letzte Fehlermeldung: Fehler beim Synchronisieren der Ordner: Es konnten keine zusätzlichen Informationen zum Serverpfad abgerufen werden. Bitte vergewissern Sie sich, dass der Pfad existiert und dass der angemeldete Benutzer ausreichend Zugriffsrechte für diesen Ordner besitzt.).

[12] Wed 07Oct15 23:20:24 - (Aufgabe: ggcUebungsdateienSync) - Ausführung fehlgeschlagen (letzte Fehlermeldung: Fehler beim Synchronisieren der Ordner: Es konnten keine zusätzlichen Informationen zum Serverpfad abgerufen werden. Bitte vergewissern Sie sich, dass der Pfad existiert und dass der angemeldete Benutzer ausreichend Zugriffsrechte für diesen Ordner besitzt.).

 

BTW, how can I change the GUI language of FTP Voyager to English, in order to generate an English protocol?

 

Andreas.

FTP Voyager "Password not Accepted" Error

$
0
0

Hi,

 

I am using 16.1.0.0.version FTP Voyager Client.

FTP site connection error "password not accepted."

But same with username and password other FTP Software (Filezilla) is connected.

 

 

Thanks for your help.

FTP Voyager Scheduler not working (Ver. 16.0.2.0)

$
0
0

Hi

 

I've referred to here by FTP Voyager support.

 

This is my first time I use FTP Voyager for scheduling file transfer, configuring task was very easy, but I still cannot make it work.

In the task action, I created a new action to download a specific folder (and all files and subfolders inside that folder to my local PC

 

In action information, I put the (Remote File or Folder) as: /FolderName

Nothing downloaded, and error in the log says:

Execution failed (Last Error Message: Unable to perform file action: Could not retrieve additional information about the source path.  Does the source path exist?).

 

I changed it to: FolderName (without slash).

Nothing downloaded, and same error in the log.

 

I then tried: FolderName/*.*

Log says: Execution successfully completed.

But in the local folder, I found it only downloaded files from main folder (No subfolders or files inside them), and some of them with ZERO size !!!!!

 

Again, I tried: /FolderName/*.*

Log says: Execution successfully completed.

I found that the ZERO size problem has been solved (files downloaded with correct size) but still cannot get the subfolders !

 

 

In the forum, I found a link to the older version (ver. 15.2.0.19)

I downloaded and tried it on another PC, It works like a charm, with no errors !

 

Can anyone here help me to figure out how to make the scheduler download the whole content of remote folder ??

FTP Voyager - Scheduler getting Bad Message Error

$
0
0

We are FTPing to one of our clients and using FTP Voyager using SSH2 port 10022. They don't allow us to see anything in the directory they just allow us to push files. I can manually push the file using the FTP Voyager interface manually however when I use the scheduler it errors out with the following message.  There must be a setting that I am not changing to get this error but I am not seeing it.  Any help would be appreciated.

 

[12] Tue 16Jul13 08:07:02 - (Task: Tape Backup To WF) - Execution triggered by admin user.

[03] Tue 16Jul13 08:07:02 - Resolving host "ftp.someplace.com"...

[03] Tue 16Jul13 08:07:02 - Connecting to "10.10.10.10" on port 10022.

[03] Tue 16Jul13 08:07:02 - Connected to 10.10.10.10:10022 from 172.31.30.1:3532.

[03] Tue 16Jul13 08:07:02 - Negotiating SSH2 session with server...

[03] Tue 16Jul13 08:07:02 - Client Identification: SSH-2.0-FTP Voyager_16.0.2.0

[03] Tue 16Jul13 08:07:02 - Server Identification: SSH-2.0-Connect:Enterprise_UNIX_2.4.04 Build 00

[03] Tue 16Jul13 08:07:02 - Initializing key exchange process...

[03] Tue 16Jul13 08:07:02 - Selected key exchange algorithm: diffie-hellman-group1-sha1

[03] Tue 16Jul13 08:07:02 - Host Key Fingerprint: DD:81:35:FA:15:75:E9:85:B3:3A:A7:BE:1F:A3:F5:C0

[03] Tue 16Jul13 08:07:02 - Server --> Client: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib

[03] Tue 16Jul13 08:07:02 - Client --> Server: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib

[03] Tue 16Jul13 08:07:02 - Selected public key protocol: ssh-dss

[03] Tue 16Jul13 08:07:02 - Key exchange process successfully completed.

[07] Tue 16Jul13 08:07:02 - SSH_MSG_SERVICE_REQUEST: service: ssh-userauth

[08] Tue 16Jul13 08:07:02 - SSH_MSG_SERVICE_ACCEPT: service accepted

[03] Tue 16Jul13 08:07:02 - Querying server for supported authentication methods

[07] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_REQUEST: user: 316041; service: ssh-connection; type: none

[08] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_FAILURE: partial: 0; available authentications: publickey, password, keyboard-interactive

[03] Tue 16Jul13 08:07:02 - Supported authentication methods: publickey, password, keyboard-interactive

[07] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_REQUEST: user: 316041; service: ssh-connection; type: password

[08] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_SUCCESS: authentication successful

[03] Tue 16Jul13 08:07:02 - Login successful.

[07] Tue 16Jul13 08:07:02 - SSH_MSG_CHANNEL_OPEN: type: session; local channel: 0

[08] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_OPEN_CONFIRMATION: local channel: 0; remote channel: 0

[07] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_REQUEST: remote channel: 0; request type: subsystem; subsytem: sftp

[08] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_SUCCESS: channel request succeeded; local channel: 0

[07] Tue 16Jul13 08:07:03 - SSH_FXP_INIT: client version: 6

[08] Tue 16Jul13 08:07:03 - SSH_FXP_VERSION: server version: 3

[03] Tue 16Jul13 08:07:03 - Negotiated SFTP version 3

[07] Tue 16Jul13 08:07:03 - SSH_FXP_REALPATH: translating path: .

[08] Tue 16Jul13 08:07:03 - SSH_FXP_NAME: translated path: /217025

[13] Tue 16Jul13 08:07:03 - (Action: "D:\MonthlyBackups\*.zip" to "/") - Uploading from "D:\MonthlyBackups\*.zip" to "/"

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[04] Tue 16Jul13 08:07:03 - Retrying failed transfer (attempt 2 out of 3)...

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[04] Tue 16Jul13 08:07:03 - Retrying failed transfer (attempt 3 out of 3)...

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[13] Tue 16Jul13 08:07:03 - (Action: "D:\MonthlyBackups\*.zip" to "/") - Action successfully completed.

[13] Tue 16Jul13 08:07:03 - (Action: "C:\Scripts\email.vbs") - Running external program: C:\Scripts\email.vbs

[13] Tue 16Jul13 08:07:03 - (Action: "C:\Scripts\email.vbs") - Waiting until external program exits...

FTP Voyager - Does it support TLS 1.1

$
0
0

We need to send a document via FTP over TLS (Explicit) using TLS 1.1.  Does FTP Voyager 16.1 support that?  If so, how do I get my site profile to use that?

 

Thanks

Viewing all 15134 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>