I finally figured out how to get the FTP Voyager Scheduler to find the remote path but even though I am navigating and selecting my local path, keeps saying it cannot open it. See error below. How can this be? I am using the FTP Voyager local directory tool to open up the folder. I have tried folders on my C drive and D drive but neither works.
04] Thu 25Dec14 09:10:28 - Error opening C:\FROM VITERA\ for writing ((0x3) The system cannot find the path specified.).
Users transfer date to serv-U server with FTP Voyager.
User do also transfer data to some linux SFTP servers.
We used to have FTP Voyager 15.2.0.15 - everything worked fine.
Since updating to FTP Voyager 16.0.2.0 authentication
with linux SFTP servers fail (connection to Serv-U is still working) It seames that the password is not transferred to the server.
Whithout configuring user and password in server profile: I've been asked for a username - not for the password.
Log: SSH_MSG_USERAUTH_FAILURE
/var/log/messages:
Jul 5 07:59:21 chwiitsv042 sshd[29597]: Connection from 10.142.40.230 port 2087
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: Client protocol version 2.0; client software version FTP Voyager_16.0.2.0
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: no match: FTP Voyager_16.0.2.0
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: Enabling compatibility mode for protocol 2.0
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: Local version string SSH-2.0-OpenSSH_5.1
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: user zfs-sftp matched group list sftponly at line 143
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: initializing for "zfs-sftp"
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_RHOST to "10.142.40.230"
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_TTY to "ssh"
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: do_cleanup
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: cleanup
Anyone an idea what's wrong ?
Thank you very much
Christof
Hi all,
I'm having trouble keeping the log files free of clutter; specifically all the SSH messages. Here's a partial log of one session:
[03] Wed 29Oct14 00:10:01 - Negotiating SSH2 session with server...
[03] Wed 29Oct14 00:10:01 - Client Identification: SSH-2.0-FTP Voyager_16.1.0.0
[03] Wed 29Oct14 00:10:02 - Server Identification: SSH-2.0-SSHD
[03] Wed 29Oct14 00:10:02 - Initializing key exchange process...
[03] Wed 29Oct14 00:10:02 - Selected key exchange algorithm: diffie-hellman-group1-sha1
[03] Wed 29Oct14 00:10:02 - Host Key Fingerprint: xxxxxxxxxxxxxxxxxxxxxxxxx
[03] Wed 29Oct14 00:10:02 - Server --> Client: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib
[03] Wed 29Oct14 00:10:02 - Client --> Server: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib
[03] Wed 29Oct14 00:10:02 - Selected public key protocol: ssh-rsa
[03] Wed 29Oct14 00:10:02 - Key exchange process successfully completed.
[07] Wed 29Oct14 00:10:02 - SSH_MSG_SERVICE_REQUEST: service: ssh-userauth
[08] Wed 29Oct14 00:10:02 - SSH_MSG_SERVICE_ACCEPT: service accepted
[03] Wed 29Oct14 00:10:02 - Querying server for supported authentication methods
[07] Wed 29Oct14 00:10:02 - SSH_MSG_USERAUTH_REQUEST: user: xxxxxxxxx; service: ssh-connection; type: none
[08] Wed 29Oct14 00:10:02 - SSH_MSG_USERAUTH_FAILURE: partial: 0; available authentications: password, publickey, keyboard-interactive
[03] Wed 29Oct14 00:10:02 - Supported authentication methods: password, publickey, keyboard-interactive
[07] Wed 29Oct14 00:10:02 - SSH_MSG_USERAUTH_REQUEST: user: xxxxxxxxx; service: ssh-connection; type: password
[08] Wed 29Oct14 00:10:03 - SSH_MSG_USERAUTH_SUCCESS: authentication successful
[03] Wed 29Oct14 00:10:03 - Login successful.
[07] Wed 29Oct14 00:10:03 - SSH_MSG_CHANNEL_OPEN: type: session; local channel: 0
[08] Wed 29Oct14 00:10:03 - SSH_MSG_CHANNEL_OPEN_CONFIRMATION: local channel: 0; remote channel: 0
[07] Wed 29Oct14 00:10:03 - SSH_MSG_CHANNEL_REQUEST: remote channel: 0; request type: subsystem; subsytem: sftp
[08] Wed 29Oct14 00:10:04 - SSH_MSG_CHANNEL_SUCCESS: channel request succeeded; local channel: 0
[07] Wed 29Oct14 00:10:04 - SSH_FXP_INIT: client version: 6
[08] Wed 29Oct14 00:10:04 - SSH_FXP_VERSION: server version: 3
[03] Wed 29Oct14 00:10:04 - Negotiated SFTP version 3
[07] Wed 29Oct14 00:10:04 - SSH_FXP_REALPATH: translating path: .
[08] Wed 29Oct14 00:10:05 - SSH_FXP_NAME: translated path: /
I don't want to see this stuff, so I configured my options NOT to log them:
As you can guess, I still see them. Am I missing something?
Al
Just wondering if there is documentation or syntax for initiating an FXP transfer in FTP Voyager from the command line? I know how to do it in the GUI, but it would be useful to be able to script it.
We recently replaced our server and had to move FTP Voyager. We took a backup copy of the files as outlined in the article http://www.serv-u.com/kb/1189/how-to-back-up-and-restore-ftp-voyager . We did a new install of FTPVoyager v 16.1.0 and reinstalled the backup files onto the new server.
We have now discovered after much head scratching and lost hours, that the email settings relating to SMTP server, and the sending address (From) are not being correctly maintained. We tried to update the SMTP setttings in the GUI (both in Scheduler and in Voyager) but they are not used when Scheduler runs an Event that requires email. Instead, it appears to use the ones in the FTPVoyagerSettings.Archive file.
In order to change the SMTP server name and the "From" entry we now have to do this by hacking the FTPVoyagerSettings.Archive file rather than via the GUI.
Is this a known bug? Is there anything we can do to get the parameters set in the GUI of Voyager and Scheduler to be retained and used?
Also, whilst asking questions in this area, why are there 2 interfaces for email settings under Tools - one in Options and one in Scheduler options. These seem to be independent as we can put different values in each which are retained between sessions- both of which are ignored(!) in favour of those in FTPVoyagerSettings.Archive file. I have been unable to track down where the GUI values are actually stored.
A right dog's breakfast.
Barry Sutton.
I am new to Thwack, and this was first posted to what I think now was the wrong Group/Forum. So I am re-posting here to be sure it gets to the correct people.
I have used FTP Voyager for years, paying the yearly cost when it wasn't free because I really like the product. Now, a few upgrades later, it will no longer connect to my FTP accounts.
The old profiles seemed to carry over, as usual, but all fail to connect, returning Error 10013. A little looking seems to show this as a WSEACCES error, pertaining to rejection by the socket. I did save the Program folder before upgrading.
I would appreciate any suggestions on how to fix this. I have several other FTP clients but prefer FTP VOYAGER. Thanks!
Hi
I am able to upload files to a remote destimation but there is
a problem downloading.
For example, when I donwload a csv, it downloads the
file name and extension of .csv but the contents is blank and is 0KB in
size.
Do you know what would be causing this please?
Best regards
Dan
Hey Guys -
I do a lot of downloading over the internet via FTP - most of which are files 1gb - 8gb. For a couple of years now, I've used SmartFTP due to it's feature of being able to set "Multi-Part Transfers. Using this makes downloading much faster per file! For example, when downloading a large file (1gb+) with default settings, it downloads at ~250kb/s when above is set to 32, I go my max speed of 2.0mb/s. If not familer, here's how the setting works:
- It applies to each download worker
- You may set the file size threshold for it to be used (I set mine to 1mb)
- You configure how many "Parts" (connections) you wish for it to use (between 1 - 32)
- It may be enabled or disabled globally or per favorite
I'm trying to find an alternative FTP client as SmartFTP has had issues recently, but cannot find one which offers this setting. Does FTP Voyager?
I downloaded and installed FTP Voyager and started a download from the same site with default settings and 1 worker. The download speed capped at about 270kb/s.
If you could tell me how to set this if available, I'd appreciate it very much!
Thank You!
Using Ver. 16.1.0.0, manual Synchronization works fine, but when scheduled using Schedule Management Console Synchronization fails, here are the logs.
Thanks,
B
This when it fails
[03] Fri 01Aug14 14:29:01 - Server supports resume.
[05] Fri 01Aug14 14:29:01 - OPTS UTF8 ON
[06] Fri 01Aug14 14:29:01 - 200 UTF8 set to on
[05] Fri 01Aug14 14:29:01 - OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;
[06] Fri 01Aug14 14:29:01 - 200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;
[05] Fri 01Aug14 14:29:01 - PWD
[06] Fri 01Aug14 14:29:01 - 257 "/" is the current directory
[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Synchronizing local folder "V:\Import\JazzNetwork" with remote folder "/WfmtJnNw"
[05] Fri 01Aug14 14:29:01 - MLST /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250-Start of list for /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250-modify=20140801121926;type=dir;UNIX.group=0;UNIX.mode=0755;UNIX.owner=108; /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250 End of list
[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path. Please make sure the path exists and the logged in user has permissions within the folder.).
[12] Fri 01Aug14 14:29:01 - (Task: Synchronize /WfmtJnNw to U:\SatJazNet) - Execution failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path. Please make sure the path exists and the logged in user has permissions within the folder.).
[05] Fri 01Aug14 14:29:03 - QUIT
[04] Fri 01Aug14 14:29:03 - The server has unexpectedly closed the connection.
This when successful:
STATUS> Server supports resume.
COMMAND> OPTS UTF8 ON
200 UTF8 set to on
COMMAND> OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;
200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;
COMMAND> PWD
257 "/" is the current directory
STATUS> Receiving: /WfmtJnNw/31351.wav -> \\Prodone\D\Import\JazzNetwork\31351.wav
COMMAND> TYPE I
200 Type set to I
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,247,177).
STATUS> Opening passive mode data connection to 107.20.242.177, port 63409.
COMMAND> RETR /WfmtJnNw/31351.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31351.wav (30980476 bytes)
226 Transfer complete
STATUS> Transferred 11,539,170 bytes. 3,205.89 KB/sec.
COMMAND> XCRC "/WfmtJnNw/31350.wav"
500 XCRC not understood
ERROR> XCRC command failed. The command may not be supported by this server.
STATUS> XCRC command checking has been disabled for future transfers using this session.
STATUS> Received 11,539,170 bytes.
STATUS> Transfer time: 00:00:03.515.
STATUS> Receiving: /WfmtJnNw/31352.wav -> \\Prodone\D\Import\JazzNetwork\31352.wav
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,250,204).
STATUS> Opening passive mode data connection to 107.20.242.177, port 64204.
COMMAND> RETR /WfmtJnNw/31352.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31352.wav (3816256 bytes)
226 Transfer complete
STATUS> Transferred 3,816,256 bytes. 3,137.05 KB/sec.
STATUS> Received 3,816,256 bytes.
STATUS> Transfer time: 00:00:01.188.
STATUS> Receiving: /WfmtJnNw/31353.wav -> \\Prodone\D\Import\JazzNetwork\31353.wav
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,231,42).
STATUS> Opening passive mode data connection to 107.20.242.177, port 59178.
COMMAND> RETR /WfmtJnNw/31353.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31353.wav (64249380 bytes)
226 Transfer complete
STATUS> Transferred 30,980,476 bytes. 3,190.04 KB/sec.
COMMAND> XCRC "/WfmtJnNw/31351.wav"
500 XCRC not understood
ERROR> XCRC command failed. The command may not be supported by this server.
STATUS> XCRC command checking has been disabled for future transfers using this session.
STATUS> Received 30,980,476 bytes.
STATUS> Transfer time: 00:00:09.484.
COMMAND> QUIT
221 Goodbye.
226 Transfer complete
STATUS> Transferred 64,249,380 bytes. 3,366.07 KB/sec.
STATUS> Received 64,249,380 bytes.
STATUS> Transfer time: 00:00:18.640.
COMMAND> QUIT
221 Goodbye.
Hi I would like to know if the latest version of FTP voyager is capable of hyper threading? which splits files into segments to increase download speeds.
Thanks!
Hello,
I'm having trouble with this configuration. . .
Windows Server 2008R2 + Voyager 16.0.2.0 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4
I get this error is in the log:
COMMAND> PASV
227 Entering Passive Mode (70,89,1xx,1xx,7,209) <== Note, this is the Serv-U IP address.
"ERROR> The home directory specified for this account on the remote server is not accessible. Please contact your system administrator for further assistance."
Things I've tested. . .
This works great (home directory displays, but not for Serv-U):
Windows Server 2008R2 + Voyager 16.0.2.0 + SFTP + PASV + connection to non-Serv-U servers
. . .and this works (home directory displays on Serv-U but using an older version of Voyager + Win7 instead of 2008R2):
Windows7 + Voyager 16.0.1.1 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4
I'm not using the Scheduler "as service" to do this testing - just the Voyager UI. I'm thinking I should try loading 16.0.1.1 on the 2008R2 server but hesitate because I'm afraid it could screw up the Scheduler that is running other jobs.
Any one have similar experience?
Thanks.
Doug
Hello
I’m trying to run FTP Voyager from the command line like so:call "C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe" profile=ZFTP autosync=1 syncoptions=0 local=C:\zsm2web\ remote=/ZSMDOC/ autoquit=1
This works if the remote folder is empty.
I want to overwrite the existing files based on the timestamp of the files in the local folder or delete the files if they dont exist in de local folder.
Can anyone give me a working example using :
syncoptions List
Not sure how i should add this to the command line so a complete working example woulde be appreciated
I'm using FTP Voyager to open files on a FTP site. The files are opened in the Open Files pane. How can i force FTP Voyager to reload/download the file next time I open it? The file has changed on site and I need the new version? Now it will only open the old file in the Open Files pane.
I finally figured out how to get the FTP Voyager Scheduler to find the remote path but even though I am navigating and selecting my local path, keeps saying it cannot open it. See error below. How can this be? I am using the FTP Voyager local directory tool to open up the folder. I have tried folders on my C drive and D drive but neither works.
04] Thu 25Dec14 09:10:28 - Error opening C:\FROM VITERA\ for writing ((0x3) The system cannot find the path specified.).
We are evaluating FTP Voyager for automating file transfers between sites with SSL. There are two worrisome issues:
I believe the two issues may be related. Issue number 2 is an annoyance but not a show stopper. Issue number 1 on the other hand is preventing me from completing my proof of concept and integration into monitoring.
The scheduler service is running as a domain user with full rights to the server it's running on.
Any assistance would be greatly appreciated. I can provide log files, screen shots, etc. if required.
Thanks,
-Mike
I have just changed my computer in the office and tried to transfer to the new one my "old" FTP Voyager 15.2.0.19 which I bought from Rhinosoft in early 2012. It was a surprise to read that Rhinosoft does not deal with this anymore...
As I am very old-fashioned, I would like to continue using that version (without upgrading to the 16). Is there any place where I can get a zip or any other file (e.g. by email) to download and install FTP Voyager 15.2.0.19?
Kind regards from sunny Ibiza
Dirk-MICHAEL
Something has happened with our installation of Voyager to cause the scheduler service to become unstable. I'm trying to determine the safest way to perform a repair on the software to try and get it back up and running.
We have the following error in the windows event logs:
Faulting application name: FTP Voyager Scheduler.exe, version: 16.2.0.328, time stamp: 0x542c31b7
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
Exception code: 0xc0000417
Fault offset: 0x0000000000070468
Faulting process id: 0xbec
Faulting application start time: 0x01d04b96d28e7566
Faulting application path: C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager Scheduler.exe
Faulting module path: C:\Program Files\RhinoSoft\FTP Voyager\MSVCR100.dll
Report Id: 11a095ee-b78a-11e4-80d6-005056a8624c
Faulting package full name:
Faulting package-relative application ID:
Any suggestions? We have quite a few profiles that we don't want to have to re-create here so I'm hoping there is a repair process rather than a clean re install.
Thanks
I have almost 100 scheduled task and I would like to know if we can add more. I tried creating new task but I think the limit is set to 100. Is there any way to change this?
Hi
I have set up the SMTP for the scheduler to use the smtp details for Office 365 which uses port 587. When the event attempts to run, I get an error saying
Unable to send message to xxxxxxxxxxx Unable to connect to SMTP server on port 25
1) Why is this failing?
2) Why is it saying it is using port 25 when I have told it to use port 587?
Thanks
Well, I tried. I really did. But I'm sick of dealing with this nonsense. I don't have the time. I can't wait for a "bug fix" which may never come.
I have tried the last few weeks to use the new version 16 of FTP Voyager and FTP Scheduler in a production situation and it continues to fail. I had been very happy with our paid-for version 15 and when I had to provision a new server to perform our FTP synchronization tasks, I assumed that getting the newest version would be the smartest thing to do. Not only that, but the new version was free!
However, the myriad critical logic errors in this new version have broken my business' processes and there appears to be no way to submit trouble tickets for the program nor any real tech support (I don't consider a forum "tech support") now that it is "free". Specifically, I've tried to get two of my own issues resolved, and have been tracking a third:
None of these were issues in version 15. However it pains me, and seeing no actual resolution on my issues, I have to revert a production server and downgrade FTP Voyager to a version that actually works.
So, with that said, where can I actually download a copy of version 15? All links available are either dead or point to the v16 download.