I have a problem with FTP Voyager 16.2.0.328, i have some mapped network drives in WIndows Server 2012, i started the time sheduler, but i canot select in the time sheduler a network drive, in the normale Voyage i can select the network drive.
I hope someone can help me or say the answer for this troubleshooting.
FTP Voyager ver. 15.2.0.17
Windows Server 2008 Enterprise 32bit
We had some OS issues and FTP Voyager scheduler stopped working it would crash when trying to start. I then re-installed FTP Voyager 15.2.0.17 which did not fix the scheduler from crashing. I then later found out the scheduler.sch file got corrupted. Once we restored the SCHEDULER.SCH file back to the location: C:\Program Files\RhinoSoft.com\FTP Voyagerscheduler.sch I'm not able to modify any of our existing jobs and the jobs are not running as scheduled for example every 30 minutes etc..
Would anyone know how I can correct this issue.
I have a connection set up to a server, all that is fine...
I can send smaller files just fine...
Larger files? It seems that the Command channel times out...
In the header of the Welcome message is a warning of a timeout at 3 minutes of inactivity...
So I dutifully setup a 150 second Keep Alive...
What I see in the log is...
The file (11GB+) sends fine...(Although there seems to be many reconnections during the transfer)
I will see an OPTS MLST command send
followed by a PWD and then a reconnection attempt...
Finally I will see a "Transfered <many> bytes STATUS message... Followed by an XCRC - which seems to receive no response after maybe 30 seconds...
Then another PWD...
Then an ERROR> Server has unexpectedly closed the connection...
And we start again....
Ideas?
Hello,
We are trying to set up FTP Voyager for use with Serv-U. The scenario is this: we want to have a user set up in Serv-U so that when they log in and upload a file FTP Voyager is invoked via command line to move a file to another system (lileky the file that was uploaded). The problem is that we cannot seem to get FTP Voyager to actually work as intended even removing Serv-U from the equation.
According to KB article #1140 this is the command line to invoke FTP Voyager:
"C:\Program Files\RhinoSoft\FTP Voyager\FTPVoyager.exe" profile="Personal Site.My Site" put=C:\file.txt
I get Voyager to come up and it does log into the profile just fine because we see the user's remote folder structure however the "put" command does not work, regardless of how it is invoked. We have tried a number of command line structures including how it is actually invocked in Serv-U which looked like this in the logs:
Event: FILE_UPLOAD (mtintdev file upload); Type: EXECUTE; Path "C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe"; Parameters "profile="TESTDEVORA" put="Q:\DEV\files\testuser\testfile.txt"
(In the user event we actually use these parameters: profile="TESTDEVORA" put=$LocalPathName so that it goes to the file that was just uploaded but that's beside the point right now.)
If this is put in the command window:
"C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe" profile=TESTDEVORA put=Q:\DEV\files\testuser\testfile.txt
Voyager loads, we get the remote folder but nothign else happens. It's as if the "put" command is not recognized. Anyone else have this issue? Suggestions?
We are trying to upgrade our FTP Voyager from 11.1 to 16.1. I've been working through all the kinks, but have gotten stuck on running the 16.1 scheduler as a service and being able to access in house network shares (not remote ones). The PC is Windows 7 Pro 64 bit. I've done everything in KB article #1156 and the recommendations at the bottom in article #1679. They both talk about setting the service to run as a network account that has access to the shared resources. I've tried various domain admin accounts that I know have permissions to the shares and security permissions to the folders, but when I am editing or creating a schedule and try to setup an action, I am only given local drives to pick from when I click the browse button for the "Local File or Folder" field on the Action Properties page. If I don't run the scheduler as a service, clicking the browse button gives me a list of local drives and all my mapped drives. And I tried running the service with the same user id and password that the computer was logged in with when the scheduler was run in stand alone mode and showed me the mapped drives, but it still only showed me local drives when ran as a service. I've tried all this with UAC on and off, with no change. I don't know what to try next. Please help.
Having an issue with FTP Voyager 16.1.0.0. The scheduler will lock up when I try to open it on a Server 2012 machine. See screenshot below:
Using Ver. 16.1.0.0, manual Synchronization works fine, but when scheduled using Schedule Management Console Synchronization fails, here are the logs.
Thanks,
B
This when it fails
[03] Fri 01Aug14 14:29:01 - Server supports resume.
[05] Fri 01Aug14 14:29:01 - OPTS UTF8 ON
[06] Fri 01Aug14 14:29:01 - 200 UTF8 set to on
[05] Fri 01Aug14 14:29:01 - OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;
[06] Fri 01Aug14 14:29:01 - 200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;
[05] Fri 01Aug14 14:29:01 - PWD
[06] Fri 01Aug14 14:29:01 - 257 "/" is the current directory
[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Synchronizing local folder "V:\Import\JazzNetwork" with remote folder "/WfmtJnNw"
[05] Fri 01Aug14 14:29:01 - MLST /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250-Start of list for /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250-modify=20140801121926;type=dir;UNIX.group=0;UNIX.mode=0755;UNIX.owner=108; /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250 End of list
[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path. Please make sure the path exists and the logged in user has permissions within the folder.).
[12] Fri 01Aug14 14:29:01 - (Task: Synchronize /WfmtJnNw to U:\SatJazNet) - Execution failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path. Please make sure the path exists and the logged in user has permissions within the folder.).
[05] Fri 01Aug14 14:29:03 - QUIT
[04] Fri 01Aug14 14:29:03 - The server has unexpectedly closed the connection.
This when successful:
STATUS> Server supports resume.
COMMAND> OPTS UTF8 ON
200 UTF8 set to on
COMMAND> OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;
200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;
COMMAND> PWD
257 "/" is the current directory
STATUS> Receiving: /WfmtJnNw/31351.wav -> \\Prodone\D\Import\JazzNetwork\31351.wav
COMMAND> TYPE I
200 Type set to I
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,247,177).
STATUS> Opening passive mode data connection to 107.20.242.177, port 63409.
COMMAND> RETR /WfmtJnNw/31351.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31351.wav (30980476 bytes)
226 Transfer complete
STATUS> Transferred 11,539,170 bytes. 3,205.89 KB/sec.
COMMAND> XCRC "/WfmtJnNw/31350.wav"
500 XCRC not understood
ERROR> XCRC command failed. The command may not be supported by this server.
STATUS> XCRC command checking has been disabled for future transfers using this session.
STATUS> Received 11,539,170 bytes.
STATUS> Transfer time: 00:00:03.515.
STATUS> Receiving: /WfmtJnNw/31352.wav -> \\Prodone\D\Import\JazzNetwork\31352.wav
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,250,204).
STATUS> Opening passive mode data connection to 107.20.242.177, port 64204.
COMMAND> RETR /WfmtJnNw/31352.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31352.wav (3816256 bytes)
226 Transfer complete
STATUS> Transferred 3,816,256 bytes. 3,137.05 KB/sec.
STATUS> Received 3,816,256 bytes.
STATUS> Transfer time: 00:00:01.188.
STATUS> Receiving: /WfmtJnNw/31353.wav -> \\Prodone\D\Import\JazzNetwork\31353.wav
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,231,42).
STATUS> Opening passive mode data connection to 107.20.242.177, port 59178.
COMMAND> RETR /WfmtJnNw/31353.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31353.wav (64249380 bytes)
226 Transfer complete
STATUS> Transferred 30,980,476 bytes. 3,190.04 KB/sec.
COMMAND> XCRC "/WfmtJnNw/31351.wav"
500 XCRC not understood
ERROR> XCRC command failed. The command may not be supported by this server.
STATUS> XCRC command checking has been disabled for future transfers using this session.
STATUS> Received 30,980,476 bytes.
STATUS> Transfer time: 00:00:09.484.
COMMAND> QUIT
221 Goodbye.
226 Transfer complete
STATUS> Transferred 64,249,380 bytes. 3,366.07 KB/sec.
STATUS> Received 64,249,380 bytes.
STATUS> Transfer time: 00:00:18.640.
COMMAND> QUIT
221 Goodbye.
So the Move Down functionality in FTP Voyager Scheduler is not consistent with what one would typically call a file move operation. Previously, in version 15 of FTP Voyager, a Move Down operation behaved like this:
Now, however, version 16 behaves like this:
Effectively it is just the Download and Delete Remote Path commands chained together. This is a big problem for my automation, as I cannot guarantee that the folder won't have new files created in it during download operations #2-4, which will then ultimately get deleted by step #5.
So long story short, can the behavior be reverted to the v15 style of move?
I am using the FTP Voyager Scheduler (16.2.0.328) on a Windows server to transfer files to a Red Hat Linux server. The vsftpd daemon is running on the Linux server and is configured with a create mask of 000. All files sent to this server should have rw-rw-rw- permissions. From the Windows server, files transferred with ftp.exe or FileZilla have the expected permissions. Files transferred with FTP Voyager, using the same Linux account, have rw-r--r--- permissions. I can only assume that this is a feature of FTP Voyager. Although the documentation shows how to manually change file permissions, I could not find where or how to set the default permissions. Is there any way to get FTP Voyager to assign specific file permissions or not to set them at all?
I have several tasks setup to run at different time intervals on a daily basis.
After the time change for Daylight Savings Time on Sunday morning the tasks run as scheduled and then stop and re-start continuously.
I have tried re-starting the service, updating the task scheduler time and re-booting the server all to no avail.
Has anyone else seen this or does anyone have any ideas on how to correct it.
I am on FTP Voyager version 16.0.2.0.
Never had this issue on any previous versions.
Is there a place to download version 15 again????
Hello, I've scoured this site as well as the web looking for an answer to my Voyager email challenges.
I really like the program and in fact it seems to work very well for what I'm doing; however, I cannot make the email alerts function at all.
I have ensured the following:
1) email settings are proper in the Options area
2) email setting match the Option email settings in the "Scheduler Options" area
3) Tried both a gmail account and yahoo. The gmail refuses to work always timing out regardless. The yahoo account never errors out but then emails are never received, which is confusing.
4) Tried on two different systems connected to unique networks
Current Scheduler email settings in options:
Server: smtp.mail.yahoo.com
Port: 465
Use SSL: YES
USE Authentication: YES
Account Name: full email address
Account Password: proper password
Email settings in OPTIONS area are essentially the same.
EVENT setup in the TASK: Execution START as well as the EVENT SCHEDULE area.
Any suggestions?
Thank you,
brian
why am i getting this error?
There are a few problem . when i use FTP scheduler ,I selected the icon for “Browser for local path” button and I selected the “Go” button and putting the path on the blank. ( the path we use network path. For example \\10.16.27.200\\cnas )
But there is an error like this “ The specified directory is invalid.
Please check and tell me what am I supposed to do. Thanks.
p.s this is happen when i use FTP scheduler but FTP voyager , it works
We are evaluating FTP Voyager for automating file transfers between sites with SSL. There are two worrisome issues:
I believe the two issues may be related. Issue number 2 is an annoyance but not a show stopper. Issue number 1 on the other hand is preventing me from completing my proof of concept and integration into monitoring.
The scheduler service is running as a domain user with full rights to the server it's running on.
Any assistance would be greatly appreciated. I can provide log files, screen shots, etc. if required.
Thanks,
-Mike
I'm running this script on my PC1 with FTP Voyager version 16.2 but it does just open FTP voyager and DOES NOTHING. No file transfer at all.
I checked and I do see 2 zip files inside d:\temp\ folder. However if I take this same script and execute on another PC and it work fine. This PC has same FTP voyager version and same configuration as PC1.
Can someone help? thanks.
FOR %%G in (d:\temp\*.zip) do (
echo.found %%G
"C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe" profile="Art_Test_FTPserver" put=%%G remote="/" logfile=NAR_upload.log -nostartupwizard -nosplash autoquit=1
Echo uploaded %%G successfully
Echo.
)
Echo.
Echo completed ...
Im just testing the free voyager 16 on default settings. With large files over several GB the speed either drops down to almost zero, or the transfer just restarts.
Tried transfering one image backup, at one point it had 15 minutes left, the next time it had started the transfer all over again.
Any ideas if this is a bug or some setting that could be adjusted?
Hi everyone,
a long time ago I bought a license for FTP Voyager 15.x and I was very happy to hear that from now on it will be free.
So I went ahead to upgrade to the latest version. Unfortunately it still shows evaluation messages but this is already dealt with in another thread.
The bigger problem is that I can't access my saved server profiles any more. It's only possible to import .csv files and I didn't create these files before upgrading.
I uninstalled and tried to download my paid 15.x version in the client area on ftpvoyager.com where it used to be but now it only redirects to the new version.
This is bad because my server list was really huge and I don't want to enter all server details again.
So is there any way to get a copy of an old setup file?
Thanks in advance!
Hi
I've referred to here by FTP Voyager support.
This is my first time I use FTP Voyager for scheduling file transfer, configuring task was very easy, but I still cannot make it work.
In the task action, I created a new action to download a specific folder (and all files and subfolders inside that folder to my local PC
In action information, I put the (Remote File or Folder) as: /FolderName
Nothing downloaded, and error in the log says:
Execution failed (Last Error Message: Unable to perform file action: Could not retrieve additional information about the source path. Does the source path exist?).
I changed it to: FolderName (without slash).
Nothing downloaded, and same error in the log.
I then tried: FolderName/*.*
Log says: Execution successfully completed.
But in the local folder, I found it only downloaded files from main folder (No subfolders or files inside them), and some of them with ZERO size !!!!!
Again, I tried: /FolderName/*.*
Log says: Execution successfully completed.
I found that the ZERO size problem has been solved (files downloaded with correct size) but still cannot get the subfolders !
In the forum, I found a link to the older version (ver. 15.2.0.19)
I downloaded and tried it on another PC, It works like a charm, with no errors !
Can anyone here help me to figure out how to make the scheduler download the whole content of remote folder ??
I recently downloaded FTP Voyager to help with syncing files and folders on our Egnyte FTP site. After trying to get AllSync to work with much fail I decided to look else where. Enters FTP Voyager. So I have installed and set-up the software. Connects to Egnyte FTP no problem. I get all the files and folders mapped from our server to the FTP folder and click sync. PERFECT. Voyager takes some time but end result is what has changed and what has been added and or deleted. When I go to sync up the folders the connection times out. I get an error in the log which states unable to change folders. When I try to only sync folders or sometimes multiple files the program hangs. I know the program is free but it is what I am looking for. Any help would be great at solving this problem.
Thanks.
Paul
We have created a task that has several actions. We would like the to get notified when a "Run External Program" task fails. I have configured the action's "Task Execution Failure" event to notify us when the program fails via email. However, according to FTP Voyager Scheduler, the task is always successful not matter what exit code we return. I have tried positive and negative return codes and nothing appears to work. Any idea how report a "run external program" failure?
Thanks in Advance
Sean
Another strange issue with FTP Voyager v16. I have a site profile that is using 21, very simple. The credentials land me in my home dirctory. If I try and connect it keeps failing over and over because it is trying a CWD a directory named exactly where I landed, in my home directory. Funny thing is I am using the profile in Schedule and works just fine. I've deleted it and recreated it and the same thing happens. I used another FTP program to connect with exact same credentials and it connects just fine. I'm really regreting upgrading to this version from v13. The application was very buggy and crashed but I was able to get the job done without all the little things that changed. Snippet of the error. It happens over and over and over until I stop it. And of course I removed the actual names.
257 "//serverA/shareB" is current directory.
COMMAND> CWD /severA/shareB
550 /serverA/shareB: No such file or directory.
ERROR> Unable to change to folder "/serverA/shareB".
..regret