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FTP Voyager authentication Problem ...

July 5, 2013, 7:01 am
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Users transfer date to serv-U server with FTP Voyager.

User do also transfer data to some linux SFTP servers.

 

We used to have FTP Voyager 15.2.0.15 - everything worked fine.

Since updating to FTP Voyager 16.0.2.0 authentication
with linux SFTP servers fail (connection to Serv-U is still working) It seames that the password is not transferred to the server.

 

Whithout configuring user and password in server profile: I've been asked for a username - not for the password.

     Log: SSH_MSG_USERAUTH_FAILURE

 

     /var/log/messages:

Jul  5 07:59:21 chwiitsv042 sshd[29597]: Connection from 10.142.40.230 port 2087

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Client protocol version 2.0; client software version FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: no match: FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Enabling compatibility mode for protocol 2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Local version string SSH-2.0-OpenSSH_5.1

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: user zfs-sftp matched group list sftponly at line 143

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: initializing for "zfs-sftp"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_RHOST to "10.142.40.230"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_TTY to "ssh"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: do_cleanup

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: cleanup

 

Anyone an idea what's wrong ?

Thank you very much

 

Christof

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FTP Voyager Synchronization Fails

August 2, 2014, 9:50 am
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Using Ver. 16.1.0.0, manual Synchronization works fine, but when scheduled using Schedule Management Console Synchronization fails, here are the logs.

 

Thanks,

 

B

 

This when it fails

 

[03] Fri 01Aug14 14:29:01 - Server supports resume.

[05] Fri 01Aug14 14:29:01 - OPTS UTF8 ON

[06] Fri 01Aug14 14:29:01 - 200 UTF8 set to on

[05] Fri 01Aug14 14:29:01 - OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;

[06] Fri 01Aug14 14:29:01 - 200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;

[05] Fri 01Aug14 14:29:01 - PWD

[06] Fri 01Aug14 14:29:01 - 257 "/" is the current directory

[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Synchronizing local folder "V:\Import\JazzNetwork" with remote folder "/WfmtJnNw"

[05] Fri 01Aug14 14:29:01 - MLST /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250-Start of list for /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250-modify=20140801121926;type=dir;UNIX.group=0;UNIX.mode=0755;UNIX.owner=108; /WfmtJnNw

[06] Fri 01Aug14 14:29:01 - 250 End of list

[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path.  Please make sure the path exists and the logged in user has permissions within the folder.).

[12] Fri 01Aug14 14:29:01 - (Task: Synchronize /WfmtJnNw to U:\SatJazNet) - Execution failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path.  Please make sure the path exists and the logged in user has permissions within the folder.).

[05] Fri 01Aug14 14:29:03 - QUIT

[04] Fri 01Aug14 14:29:03 - The server has unexpectedly closed the connection.

 

 

This when successful:

 

 

STATUS>    Server supports resume.

COMMAND>    OPTS UTF8 ON

    200 UTF8 set to on

COMMAND>    OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;

    200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;

COMMAND>    PWD

    257 "/" is the current directory

STATUS>    Receiving: /WfmtJnNw/31351.wav -> \\Prodone\D\Import\JazzNetwork\31351.wav

COMMAND>    TYPE I

    200 Type set to I

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,247,177).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 63409.

COMMAND>    RETR /WfmtJnNw/31351.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31351.wav (30980476 bytes)

    226 Transfer complete

STATUS>    Transferred 11,539,170 bytes. 3,205.89 KB/sec.

COMMAND>    XCRC "/WfmtJnNw/31350.wav"

    500 XCRC not understood

ERROR>    XCRC command failed. The command may not be supported by this server.

STATUS>    XCRC command checking has been disabled for future transfers using this session.

STATUS>    Received 11,539,170 bytes.

STATUS>    Transfer time: 00:00:03.515.

STATUS>    Receiving: /WfmtJnNw/31352.wav -> \\Prodone\D\Import\JazzNetwork\31352.wav

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,250,204).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 64204.

COMMAND>    RETR /WfmtJnNw/31352.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31352.wav (3816256 bytes)

    226 Transfer complete

STATUS>    Transferred 3,816,256 bytes. 3,137.05 KB/sec.

STATUS>    Received 3,816,256 bytes.

STATUS>    Transfer time: 00:00:01.188.

STATUS>    Receiving: /WfmtJnNw/31353.wav -> \\Prodone\D\Import\JazzNetwork\31353.wav

COMMAND>    PASV

    227 Entering Passive Mode (107,20,242,177,231,42).

STATUS>    Opening passive mode data connection to 107.20.242.177, port 59178.

COMMAND>    RETR /WfmtJnNw/31353.wav

    150 Opening BINARY mode data connection for /WfmtJnNw/31353.wav (64249380 bytes)

    226 Transfer complete

STATUS>    Transferred 30,980,476 bytes. 3,190.04 KB/sec.

COMMAND>    XCRC "/WfmtJnNw/31351.wav"

    500 XCRC not understood

ERROR>    XCRC command failed. The command may not be supported by this server.

STATUS>    XCRC command checking has been disabled for future transfers using this session.

STATUS>    Received 30,980,476 bytes.

STATUS>    Transfer time: 00:00:09.484.

COMMAND>    QUIT

    221 Goodbye.

    226 Transfer complete

STATUS>    Transferred 64,249,380 bytes. 3,366.07 KB/sec.

STATUS>    Received 64,249,380 bytes.

STATUS>    Transfer time: 00:00:18.640.

COMMAND>    QUIT

    221 Goodbye.

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FTP Voyager Hangs after completion of last folder

March 19, 2014, 6:50 pm
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Trying to use the FTP Voyager as a backup utility for my dedicated server.

 

Runs flawlessly until it hits the last folder. Thought for a while it was hanging in the middle of the backup, but created a empty folder after the last folder it had been backing up - and it hung on that folder.

 

It reaches the point where it should just disconnect from the remote server, with a complete back up. But it does not disconnect and repeating a KEEP ALIVE line.

 

Any suggestions on how to get it to disconnect and complete the job?

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FTP Scheduler Hangs While Downloading From Empty Folder

May 6, 2015, 3:25 am
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Hi Everyone,

 

I'm having a problem with the FTP scheduler which is it gets hangs for ever and shows me "Executing..." if the task is trying to download from an empty FTP folder!! I tried disabling the "Keep Alive" option and then restarted the service but it didn't help. can someone help me with that pls?

 

Regards,

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Change SMTP setting including port but still getting errors sending to port 25

June 9, 2016, 9:56 am
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I was getting errors sending email alerts saying that Voyager could not find the email server on port 25. I switched to a new SMTP server. Setup the email option in FTP Voyager to use Port 587 and the new SMTP server settings.   Stopped and restarted the Scheduler service. But still getting error that it cannot send on port 25.

 

Thanks


Bob

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FTP Scheduler Services

April 5, 2016, 10:56 am
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I have 16 different tasks that run throughout the day and once in a while (~once a month) if one hangs, it causes everything else in the queue to hang.  I have the Scheduler running as a service and I'd like to have a bat file stop and restart the service daily or weekly.  However when i try to run the bat file from the command line I receive an error that the specified service does not exist as an installed service.  Any workarounds?

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FTP Voyager Scheduler: Run External Program doesn't work

September 9, 2013, 11:23 am
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I'm trying to run and external program from within an action. The Program to Run: C:\Windows\notepad.exe

 

From what I see in the Task Log, it appears everything worked.

 

[13] Mon 09Sep13 12:49:49 - (Action: Open Notepad) - Running external program: C:\Windows\notepad.exe

[13] Mon 09Sep13 12:49:49 - (Action: Open Notepad) - Action successfully completed.

[12] Mon 09Sep13 12:49:49 - (Task: Open Notepad) - Execution successfully completed.

[05] Mon 09Sep13 12:49:53 - QUIT

 

Except nothing happened.

 

I am using Windows 7, 64-bit.

 

BTW, if I put in an invalid path (C:\Windowsx\notepad.exe), the Task Log reports

 

[12] Mon 09Sep13 13:20:50 - (Task: Open Notepad) - Execution failed (Last Error Message: (0x2) The system cannot find the file specified.).

 

So it appears finding notepad.exe isn't the issue.

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FTP Voyager Scheduler Hangs - Service Restart Required

December 10, 2013, 1:58 pm
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I want to use FTP Voyager to upload data on a regular schedule from remote sites to my FTP server.  The application checks all of the boxes for what I need it to do: Upload all files in a folder, do some XCRC/XMD5/XSHA1, and then delete the local files after successful upload.  My problem is that the scheduled task seems to never complete sometimes and we stop receiving files.

 

The Internet connections for most of our locations frequently drop.  It seems this might have something to do with the problem.  My oldest installation has been running reliably since July and has a solid connection.  The scheduler hangs most frequently on sites with the worst connectivity issues.

 

I have implemented a klugey work-around by scheduling a task that restarts the Voyager scheduler service.  This keeps the problem from manifesting and we receive our files.

 

I set the following scheduler options:

  • connection timeout = 90
  • connection retries = 9
  • connection delay = 3
  • transfer send timeout = 90
  • transfer idle timeout = 5
  • file transfer upload file tries = 10

 

Scheduled task creation:

  1. I create a scheduled task that runs every 15 minutes.
  2. Add an action to run an external program.  This executes a batch file that moves files into a staging folder for the FTP transfer.
  3. Add a second action to synchronize remote folders.  This moves the files up to our FTP server.
    1. I add an event to this action that runs a batch file after upload.  The batch file is there to delete the uploaded file and is passed, "$LocalPath", as an argument.

 

This setup works perfectly well in my lab and at the site with the consistent Internet connection.  Other locations have been seen to work for days and even weeks, but eventually the scheduled task hangs until the scheduler service is restarted.  Any help would be greatly appreciated.

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FTP Voyager Scheduler Hangs

January 27, 2014, 7:45 am
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We are using the scheduler to move files to a customer ftp server. The process just moves files, nothing else. Currently the task will run but hang, when we check the customer ftp server we can see files are transferred. But there is always zero length files. I assume these are the placeholder of the file to be transferred. Process will just hang after 5 or 6 files and the files that are transferred are not deleting from home directory. The files are only 2kb each so I can't imagine file size being the problem.

 

Is there a queue size limit on number of files that can be transferred? We have sometimes up to a thousand files that will need to be moved. Also does the process only delete after it has completed? We have seen it complete once or twice with about 40 files, but that is so random we can't call it an actual successful test.

 

Thanks

 

Jim

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Using FTP Voyager to sync with FTP site....HELP!!

December 2, 2014, 2:28 pm
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I recently downloaded FTP Voyager to help with syncing files and folders on our Egnyte FTP site.  After trying to get AllSync to work with much fail I decided to look else where.  Enters FTP Voyager.  So I have installed and set-up the software.  Connects to Egnyte FTP no problem.  I get all the files and folders mapped from our server to the FTP folder and click sync.  PERFECT.  Voyager takes some time but end result is what has changed and what has been added and or deleted.  When I go to sync up the folders the connection times out.  I get an error in the log which states unable to change folders.  When I try to only sync folders or sometimes multiple files the program hangs.  I know the program is free but it is what I am looking for.  Any help would be great at solving this problem.

 

Thanks.

 

Paul

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FTP Voyager Scheduler - Run External Program and Exit Codes

December 4, 2014, 5:10 am
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We have created a task that has several actions.  We would like the to get notified when a "Run External Program" task fails.  I have configured the action's "Task Execution Failure" event to notify us when the program fails via email.  However, according to FTP Voyager Scheduler, the task is always successful not matter what exit code we return.  I have tried positive and negative return codes and nothing appears to work.  Any idea how report a "run external program" failure?


Thanks in Advance

Sean

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FTP Voyager Sheduler default folder gets transferred to remote location.

August 10, 2015, 7:51 am
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I want to send a data including files and folders from local folder x:\xyz to remote folder / (Home directory mapped by ftp server). When I start schedule it creates a folder XYZ and the transfers the files and subfolders in xyz. I want to transfer files and folders to the remote location without transferring the local folder (here XYZ). Can anyone help regarding this?

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Trouble sending large files to a Pure-FTPd Server

July 31, 2013, 9:18 am
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I have a connection set up to a server, all that is fine...

I can send smaller files just fine...

 

Larger files? It seems that the Command channel times out...

In the header of the Welcome message is a warning of a timeout at 3 minutes of inactivity...

So I dutifully setup a 150 second Keep Alive...

 

What I see in the log is...

The file (11GB+) sends fine...(Although there seems to be many reconnections during the transfer)

I will see an OPTS MLST command send

followed by a PWD and then a reconnection attempt...

 

Finally I will see a "Transfered <many> bytes STATUS message... Followed by an XCRC - which seems to receive no response after maybe 30 seconds...

Then another PWD...

Then an ERROR> Server has unexpectedly closed the connection...

 

And we start again....

 

Ideas?

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FTP Voyager 'put' command line switch not working

April 18, 2014, 9:16 am
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I'm trying to used the command line interface of FTP Voyager and the 'profile' switch is working to connect me to the correct site, but the 'put' is not.  The site opens and I don't see any attempt to upload the file.

Below is the generated command line:

D:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe profile=NOR1 put=T:\Cognos\Exports\NOR1\AFFSHB20140417.tab

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FTP Voyager Scheduler Move Down File Deletion Behavior

December 5, 2014, 1:38 pm
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So the Move Down functionality in FTP Voyager Scheduler is not consistent with what one would typically call a file move operation.  Previously, in version 15 of FTP Voyager, a Move Down operation behaved like this:

  1. Get list of all files at destination.
  2. Copy remote file to local destination.
  3. Delete remote file.
  4. Go to next file on list.
  5. Continue until list is empty.

 

Now, however, version 16 behaves like this:

  1. Get list of all files at destination.
  2. Copy remote file to local destination.
  3. Go to next file.
  4. Continue until list generated at step 1 is complete.
  5. Delete all remote files at destination, regardless of what was contained in list generated at step 1.

 

Effectively it is just the Download and Delete Remote Path commands chained together.  This is a big problem for my automation, as I cannot guarantee that the folder won't have new files created in it during download operations #2-4, which will then ultimately get deleted by step #5.

 

So long story short, can the behavior be reverted to the v15 style of move?

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FTP Voyager does not connct to my website

January 20, 2015, 11:39 am
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Hi, I've downloaded and installed the latest version of FTP Voyager.

 

When using the same login credentials that I have been using for years with WS_FTP12 (which connects just fine), Voyager cannot connect. It comes back with error messages (could not connect). I'm sure it's something that I did wrong but I don't know what it is. Can someone help me resolve this issue?

 

Also, is it possible to import all the WS_FTP sites that I have?

 

Thanks,

 

Ed

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FTP VOYAGER CRASHING

May 18, 2015, 1:47 am
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i have the latest FTP VOYAGER and in the last few weeks it has started giving me problems. Every time I upload something it does the upload and then crashes so if I need to upload something else I have to start again. I have no I idea why and it is really annoying. Has anyone else come across this or can suggest why and how to stop it happening please?

 

 

Thanks

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File not found when downloading

January 14, 2016, 8:13 am
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I'm having a strange problem I am hoping to find some help on. When I connect to a remote site, I am able to see the files in the list. The files are preceded by a / such as /Test.txt. When I try to download the files, I am receiving the error SSH_FXP_STATUS: status: SSH_FX_NO_SUCH_FILE; description: File not found. From what I can tell, if I upload a file and it does not have the preceding /, I can manipulate the file as needed. i.e. Rename, Download, Delete. Once I put the preceding / in the filename, I can do nothing with it.

Also, I can use WinSCP or FileZilla and the preceding / does not show up and I can do whatever I need with the files. This is the only site that I am having this problem with.

Any ideas or help would be greatly appreciated.

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FTP Scheduler Services

April 5, 2016, 10:56 am
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I have 16 different tasks that run throughout the day and once in a while (~once a month) if one hangs, it causes everything else in the queue to hang.  I have the Scheduler running as a service and I'd like to have a bat file stop and restart the service daily or weekly.  However when i try to run the bat file from the command line I receive an error that the specified service does not exist as an installed service.  Any workarounds?

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ftp voyager browser windows not showing

April 27, 2016, 8:47 am
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The program appears to be running but only th elog window will show on the screen.  It was working OK yesterday!  I have restarted the computer then Reinstalle the progream

 

Help!

 

JG

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