We have noticed that Voyager does not successfully copy all files from our Serv-U server to a local share when writes are happening simultaneously at the server. Most of the files get copied just fine and all files show up in the Voyager log as copied. We are running Voyager Version 16.0.1.1 on a Windows 7 Enterprise OS. The system is a Virtual Server.

We are positive that if we are not writing files to the Serv-U server at the same time as the Voyager schedular is trying to process files, everything comes down just fine. It  only seems to be an issue during a write to the Serv-U system.

Thanks!

Mike -  Skagit IT

Hi,

Got FTP-Voyager to work great in command mode using a batch file to initiate file sync to my server from industrial robots to back them up.  Was working great as far as doing the job closing out starting another instance and going to the next robot.

New problem.....

It no longer closes out at the end of the sync.  What option did I change that keeps FTP-Voyager from closing ?  I am using "autoquit=1" in the command line.

Thanks

Stan

I have a connection set up to a server, all that is fine...

I can send smaller files just fine...

Larger files? It seems that the Command channel times out...

In the header of the Welcome message is a warning of a timeout at 3 minutes of inactivity...

So I dutifully setup a 150 second Keep Alive...

What I see in the log is...

The file (11GB+) sends fine...(Although there seems to be many reconnections during the transfer)

I will see an OPTS MLST command send

followed by a PWD and then a reconnection attempt...

Finally I will see a "Transfered <many> bytes STATUS message... Followed by an XCRC - which seems to receive no response after maybe 30 seconds...

Then another PWD...

Then an ERROR> Server has unexpectedly closed the connection...

And we start again....

Ideas?

I'm trying to used the command line interface of FTP Voyager and the 'profile' switch is working to connect me to the correct site, but the 'put' is not.  The site opens and I don't see any attempt to upload the file.

Below is the generated command line:

D:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe profile=NOR1 put=T:\Cognos\Exports\NOR1\AFFSHB20140417.tab

FTP Voyager ver. 15.2.0.17

Windows Server 2008 Enterprise 32bit

We had some OS issues and FTP Voyager scheduler stopped working it would crash when trying to start.  I then re-installed FTP Voyager 15.2.0.17 which did not fix the scheduler from crashing.  I then later found out the scheduler.sch file got corrupted. Once we restored the SCHEDULER.SCH file back to the location: C:\Program Files\RhinoSoft.com\FTP Voyagerscheduler.sch  I'm not able to modify any of our existing jobs and the jobs are not running as scheduled for example every 30 minutes etc..

Would anyone know how I can correct this issue.

FTP-Voyager :

Using command line.

Want to upload (to my computer / plant network) files from a Fanuc robot.  The Fanuc robot stores teach pendent files and others files in directories on the robot's internal hard drive.

Using "get=*.*" will not work just as the help files indicate.  Alternate would be to use syncronization.

My question is how to use syncoption command.  The text in the help files are confusing as to which syncoption=1  or syncoption=0 writes to the local hard drive and does not write to the remote hard drive.

It is critical I get it right or I will wipe out the files on a robot and cause massive down time.  Once I figure it out then it's no problem, copy paste in batch file.  (not time to experiment on first time I try it !)

I will be reading all files from the robot and storing into an empty directory on the computer / network as a backup device.  The only time I will write to the robot(s) is when I need to restore a robot on an individual basis like after a power failure and a dead battery in the robot.  I will be writing a batch file with the task of backing up several hundred robots with several hundred files per robot.

(1) Is the syncronization method the best way ? ie: ftp-voyager can only do 100 timed tasks,  I need to have the batch file create and move to new directories under a folder for each robot, and capture all the files.

(2) How does the syncoption command work ie :

• syncoptions: The syncoptions flag specifies how a Synchronization will take place. To determine what value should be used, refer to the list at the bottom of this page. The value here must be a decimal representation of the sum of all applicable hex values. The simplest ones are syncoptions=0 (synchronize a remote folder to a local folder) and syncoptions=1 (synchronize a local folder to a remote folder)
• Synchronize a remote directory to a local directory: "C:\Program Files\RhinoSoft\FTP Voyager\FTPVoyager.exe" profile=YourProfileName autosync=1 syncoptions=1 local=C:\dat\ remote=/dat/ autoquit=1
• Synchronize a local directory to a remote directory: "C:\Program Files\RhinoSoft\FTP Voyager\FTPVoyager.exe" profile=YourProfileName autosync=1 syncoptions=0 local=C:\dat\ remote=/dat/ autoquit=1

The question is which one of these is right ?

Thanks

Stan

Hello,

I'm having trouble with this configuration. . .

Windows Server 2008R2 + Voyager 16.0.2.0 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4

I get this error is in the log:

COMMAND> PASV

227 Entering Passive Mode (70,89,1xx,1xx,7,209)     <== Note, this is the Serv-U IP address.

"ERROR> The home directory specified for this account on the remote server is not accessible. Please contact your system administrator for further assistance."

Things I've tested. . .

This works great (home directory displays, but not for Serv-U):

Windows Server 2008R2 + Voyager 16.0.2.0 + SFTP + PASV + connection to non-Serv-U servers

. . .and this works (home directory displays on Serv-U but using an older version of Voyager + Win7 instead of 2008R2):

Windows7 + Voyager 16.0.1.1 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4

I'm not using the Scheduler "as service" to do this testing - just the Voyager UI. I'm thinking I should try loading 16.0.1.1 on the 2008R2 server but hesitate because I'm afraid it could screw up the Scheduler that is running other jobs.

Any one have similar experience?

Thanks.

Doug

I am trying to download files from a third party site that uses SFTP SSH2 port 991

I can connect to the site fine, but when I download a file, All i get is a 0 byte file, and the error msg:

SSH_FXP_STATUS: status: SSH_FX_OP_UNSUPPORTED; description:  The requested file can not be read.  Maximum read size (32K) has been exceeded.

In trying to set up synchronization between local and remote folders, I get the following error in the log:

13] Tue 01Jul14 10:53:59 - (Action: Synchronize domain.com to C:\backup) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the local path. Please make sure the path exists and the local user has permissions within the folder.).

I don't understand why as administrator is granted read/write perms across the board. Please advise, thank you.

Hello -

I'm a new user of FTP Voyager.

I'm uploading a large file, and I've been pausing and resuming the transfer in an effort to troubleshoot some connectivity issues.  I'm uploading to a web server over explicit FTP over SSL.

In doing so, I noticed that the count of "Transferred" data is being counted in correctly.

When I resume a transfer, the amount of data transferred should start from the size of the file currently on the target server.  Instead, it is adding the amount that was previously transferred to the size of the file on the target server.  Each time I pause and resume, the amount transferred jumps even higher.

The file I'm currently experimenting with is 429,386KB

The server currently has 327,839 KB of that file uploaded to it.

After several stops and restarts, the transfer queue says I now have transferred "937 MB of 419 MB" on that 1 file.

Another quick resume and pause, and now it says I have transferred "1,249 MB of 419 MB"

So that should be a pretty simple bug to fix.

----------------------

Separate but related issue:

I will also note that when I have the transfer paused and I refresh the target directory, I see the current file size of the target file -- the amount that has been transferred so far.

I resume the transfer, I see the transfer taking place in the transfer queue.  The file size in the target directory stays the same.  (Not a problem.)

When I pause the transfer, the target directory updates, and suddenly shows the file size as being very small -- I believe it's just the amount that was transferred in the most recent block between "resume" and "pause"

If I right click the target directory and choose "refresh", then the directory updates and once again shows the correct file size for the partially uploaded file.

So those are two bugs that should be investigated.

Thanks

James Grove

We have a job to download a 440MB file every night and this job will frozen once every week causing all the other job afterwards not be executed.

This is giving a big impact on the application level.

We checked our network and is stable

Hello

I’m trying to run FTP Voyager from the command line like so:call "C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe" profile=ZFTP autosync=1 syncoptions=0 local=C:\zsm2web\ remote=/ZSMDOC/ autoquit=1

This works if the remote folder is empty.

I want  to overwrite the existing files based on the timestamp of the files in the local folder or delete the files if they dont exist in de local folder.

Can anyone give me a working example using :

syncoptions List

•         SyncRemote = 0x0000

•         SyncLocal = 0x0001

• IgnoreCase = 0x0002

• CompareSize = 0x0004

• CompareTime = 0x0008

• IncludeDirs = 0x0010

• DontDelete = 0x0020

• OverwriteConfirmations = 0x0040

• DeleteConfirmations = 0x0080

• RemoteIgnoreNewer = 0x0100

• RemoteIgnoreOlder = 0x0200

• LocalIgnoreNewer = 0x0400

• LocalIgnoreOlder = 0x0800

• MinimizeStatusDialogs = 0x1000

• QueueErrorMessages = 0x2000

• IgnoreSymbolicLinks = 0x4000

  Not sure how i should add this to the command line so a complete working example woulde be appreciated

I've just been playing with FTP Voyager and it seems to be having trouble getting a file listing from our SFTP server - it gets the right number of files but it doesn't display them. Here's the output from the log:

I've tested the same operation in other clients (WinSCP, WS_FTP, SmartFTP, TurboFTP) and only FTP Voyager has this problem. I've tried fiddling with most settings in the app without much luck.

Is  there any way to turn on some extra debug to see what's going on?

Cheers,

Adam

Are UNC paths supported in Scheduler Actions?cheduler

How can I get the ftp scheduler to recognize the network drives on my server? It seems that the scheduler only recognizes my hard drives.

How do you remove a site from Schedulers site list?

I learned how to add them from this forum but can't seem to get rid of some old one no longer used or needed.

We are FTPing to one of our clients and using FTP Voyager using SSH2 port 10022. They don't allow us to see anything in the directory they just allow us to push files. I can manually push the file using the FTP Voyager interface manually however when I use the scheduler it errors out with the following message.  There must be a setting that I am not changing to get this error but I am not seeing it.  Any help would be appreciated.

[12] Tue 16Jul13 08:07:02 - (Task: Tape Backup To WF) - Execution triggered by admin user.

[03] Tue 16Jul13 08:07:02 - Resolving host "ftp.someplace.com"...

[03] Tue 16Jul13 08:07:02 - Connecting to "10.10.10.10" on port 10022.

[03] Tue 16Jul13 08:07:02 - Connected to 10.10.10.10:10022 from 172.31.30.1:3532.

[03] Tue 16Jul13 08:07:02 - Negotiating SSH2 session with server...

[03] Tue 16Jul13 08:07:02 - Client Identification: SSH-2.0-FTP Voyager_16.0.2.0

[03] Tue 16Jul13 08:07:02 - Server Identification: SSH-2.0-Connect:Enterprise_UNIX_2.4.04 Build 00

[03] Tue 16Jul13 08:07:02 - Initializing key exchange process...

[03] Tue 16Jul13 08:07:02 - Selected key exchange algorithm: diffie-hellman-group1-sha1

[03] Tue 16Jul13 08:07:02 - Host Key Fingerprint: DD:81:35:FA:15:75:E9:85:B3:3A:A7:BE:1F:A3:F5:C0

[03] Tue 16Jul13 08:07:02 - Server --> Client: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib

[03] Tue 16Jul13 08:07:02 - Client --> Server: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib

[03] Tue 16Jul13 08:07:02 - Selected public key protocol: ssh-dss

[03] Tue 16Jul13 08:07:02 - Key exchange process successfully completed.

[07] Tue 16Jul13 08:07:02 - SSH_MSG_SERVICE_REQUEST: service: ssh-userauth

[08] Tue 16Jul13 08:07:02 - SSH_MSG_SERVICE_ACCEPT: service accepted

[03] Tue 16Jul13 08:07:02 - Querying server for supported authentication methods

[07] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_REQUEST: user: 316041; service: ssh-connection; type: none

[08] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_FAILURE: partial: 0; available authentications: publickey, password, keyboard-interactive

[03] Tue 16Jul13 08:07:02 - Supported authentication methods: publickey, password, keyboard-interactive

[07] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_REQUEST: user: 316041; service: ssh-connection; type: password

[08] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_SUCCESS: authentication successful

[03] Tue 16Jul13 08:07:02 - Login successful.

[07] Tue 16Jul13 08:07:02 - SSH_MSG_CHANNEL_OPEN: type: session; local channel: 0

[08] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_OPEN_CONFIRMATION: local channel: 0; remote channel: 0

[07] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_REQUEST: remote channel: 0; request type: subsystem; subsytem: sftp

[08] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_SUCCESS: channel request succeeded; local channel: 0

[07] Tue 16Jul13 08:07:03 - SSH_FXP_INIT: client version: 6

[08] Tue 16Jul13 08:07:03 - SSH_FXP_VERSION: server version: 3

[03] Tue 16Jul13 08:07:03 - Negotiated SFTP version 3

[07] Tue 16Jul13 08:07:03 - SSH_FXP_REALPATH: translating path: .

[08] Tue 16Jul13 08:07:03 - SSH_FXP_NAME: translated path: /217025

[13] Tue 16Jul13 08:07:03 - (Action: "D:\MonthlyBackups\*.zip" to "/") - Uploading from "D:\MonthlyBackups\*.zip" to "/"

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[04] Tue 16Jul13 08:07:03 - Retrying failed transfer (attempt 2 out of 3)...

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[04] Tue 16Jul13 08:07:03 - Retrying failed transfer (attempt 3 out of 3)...

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[13] Tue 16Jul13 08:07:03 - (Action: "D:\MonthlyBackups\*.zip" to "/") - Action successfully completed.

[13] Tue 16Jul13 08:07:03 - (Action: "C:\Scripts\email.vbs") - Running external program: C:\Scripts\email.vbs

[13] Tue 16Jul13 08:07:03 - (Action: "C:\Scripts\email.vbs") - Waiting until external program exits...

I have a connection set up to a server, all that is fine...

I can send smaller files just fine...

Larger files? It seems that the Command channel times out...

In the header of the Welcome message is a warning of a timeout at 3 minutes of inactivity...

So I dutifully setup a 150 second Keep Alive...

What I see in the log is...

The file (11GB+) sends fine...(Although there seems to be many reconnections during the transfer)

I will see an OPTS MLST command send

followed by a PWD and then a reconnection attempt...

Finally I will see a "Transfered <many> bytes STATUS message... Followed by an XCRC - which seems to receive no response after maybe 30 seconds...

Then another PWD...

Then an ERROR> Server has unexpectedly closed the connection...

And we start again....

Ideas?

Hello,

I'm having trouble with this configuration. . .

Windows Server 2008R2 + Voyager 16.0.2.0 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4

I get this error is in the log:

COMMAND> PASV

227 Entering Passive Mode (70,89,1xx,1xx,7,209)     <== Note, this is the Serv-U IP address.

"ERROR> The home directory specified for this account on the remote server is not accessible. Please contact your system administrator for further assistance."

Things I've tested. . .

This works great (home directory displays, but not for Serv-U):

Windows Server 2008R2 + Voyager 16.0.2.0 + SFTP + PASV + connection to non-Serv-U servers

. . .and this works (home directory displays on Serv-U but using an older version of Voyager + Win7 instead of 2008R2):

Windows7 + Voyager 16.0.1.1 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4

I'm not using the Scheduler "as service" to do this testing - just the Voyager UI. I'm thinking I should try loading 16.0.1.1 on the 2008R2 server but hesitate because I'm afraid it could screw up the Scheduler that is running other jobs.

Any one have similar experience?

Thanks.

Doug

We are trying to upgrade our FTP Voyager from 11.1 to 16.1.  I've been working through all the kinks, but have gotten stuck on running the 16.1 scheduler as a service and being able to access in house network shares (not remote ones).  The PC is Windows 7 Pro 64 bit.  I've done everything in KB article #1156 and the recommendations at the bottom in article #1679.  They both talk about setting the service to run as a network account that has access to the shared resources.  I've tried various domain admin accounts that I know have permissions to the shares and security permissions to the folders, but when I am editing or creating a schedule and try to setup an action, I am only given local drives to pick from when I click the browse button for the "Local File or Folder" field on the Action Properties page.  If I don't run the scheduler as a service, clicking the browse button gives me a list of local drives and all my mapped drives.  And I tried running the service with the same user id and password that the computer was logged in with when the scheduler was run in stand alone mode and showed me the mapped drives, but it still only showed me local drives when ran as a service.  I've tried all this with UAC on and off, with no change.  I don't know what to try next.  Please help.