Hello

I am trying to connect to a site using FTP over TLS (explicit) with port 21.

I am able to connect with no problems using other FTP clients but I cannot with FTP Voyager.

I am able to connect using standard FTP.

I am also able to connect with SSH which I didnt know I could.

My password is correct.  Again, I can connect with many other clients using the same settings.

Could it have anything with FTP Voyager thinking the server certificate is insecure?

ANy setting to allow insecure certificates to try that?

ANy help is apprecoated.

Thanks

This is the log:

STATUS> Resolving host "ftp.mysite.net"...

STATUS> Connecting to "111.111.111.58" on port 21.

STATUS> Connected to 111.111.111.58:21 from 192.168.1.127:51112.

220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

220-You are user number 1 of 50 allowed.

220-Local time is now 10:32. Server port: 21.

220-This is a private system - No anonymous login

220-IPv6 connections are also welcome on this server.

220 You will be disconnected after 15 minutes of inactivity.

COMMAND> AUTH TLS

234 AUTH TLS OK.

ERROR> Connection attempt failed.  Retrying in 3 seconds...

With FTP Voyager I can download 3 MB at a time but then the transfer will just hang and we have a 600 MB file to download. 

Here is the message: SSH_FXP_STATUS: status: SSH_FX_NO_CONNECTION; description: [2016/11/04 11:54:40.156] SSE2636 Command rejected due to sftp proxy policy settings: SSH_FXP_READ

I also know that the server is running SSH_FXP_VERSION: 3 and FTP Voyager is running as version 6 but I cannot find a place to change this.

Any help on this will be greatly appreciated. 

Hi Everyone,

I'm having a problem with the FTP scheduler which is it gets hangs for ever and shows me "Executing..." if the task is trying to download from an empty FTP folder!! I tried disabling the "Keep Alive" option and then restarted the service but it didn't help. can someone help me with that pls?

Regards,

My system updated to Windows 10 a few days ago. I went to open Voyager and it will not do anything. It will not FTP any files and it will not open the server side files to access. It just sits and spins. Is this caused from the Windows 10 upgrade or should I look elsewhere? Thanks, Ronald Shackelford.

Hello,

I hope to get some help with this problem. I try to use FTP Voyager on a Windows server, to automate some crucial tasks.

The schedule is entered, looks fine. It should synchronize a FTP-folder to a local folder, and it downloads all files (.txt files) correctly, except the ones that are really important, the Excel-files. That is, they are downloaded, but remain empty (0 Kb). When I try to do the same thin within FTP Voyager, i.e. Not with the Scheduler, everything runs fine. What could be the problem? It drives me mad.

Thanks in advance!

Hi,

I'm trying to use FTP Voyager Scheduler to upload files on the FTP. But if the connection was disconnected during the files transfer, the scheduler was hang (still showing executing, but from the log, you can see that nothing is running).

Is it possible to solve this problem? Please kindly advice. Thank you.

Hello,

I created 2 actions. First one uploads the files to egnyte via ftp over SSL.

Second runs a script to delete the files locally.

When I execute the task I get this message

The request cannot be performed. You may have been disconnected by an administrator.

The files do still upload. But the script does not run and I am unable to cancel the task.

I get this message.

You are no longer logged in or have been disconnected by an administrator.

I have to terminate the application to edit the task.

Any help will be greatly appreciated .

Just recently our server that is running FTP Voyager, started experiencing some odd things with the scheduler.  The tray icon will show up and seem like it is running.  Btw, we're running 16.2.0.328.  However, when I click on the system tray and try to start the management console, it never comes up.  I can kill the processes and try again, but it doesn't change anything.  I can see the tray and scheduler processes running in the task manager.  Is there any other way to get the management console for the scheduler to come up?  Any help would be greatly appreciated.

Our server is Windows Server 2012 R2 Standard.

Thanks

Greg

Hello,

I have been going crazy attempting to upload files to another (Linux) server and I am getting errors.

once I figured out how to get the sites to show up when using the scheduler, i used the export and import rather then re-create accounts.

a users guide with examples would be really great!  i can find any such thing.

so the issue i am see is this...   I can connect using the browser and upload files with no issues.  when i use the scheduler, I have to specfiy the local and remote directories.  this is where things get interesting.  I am placed in a home directory on the remote side, so for the remote side I just use / and for the local side i click on the folder icon and navigate to the folder E:\folder\folder1  and I would assume that everything in folder1 would be uploaded.  Wrong! it tries to create the remotefolder2 and dose not have permissions and so it fails.  why is it trying to create folders?  in the help man, it says that the directory listed in the local and remote will grab everything in that folder and says nothging about trying to create that folder.  I just want to move files in that local folder1 to the remotefolder2.

the Actions I have tried so far is as follows:

Upload: "E:\localfolder\localfolder1" to "/"

Upload: "E:\localfolder\localfolder1" to "/remotefolder/remotefolder1/remotefolder2"

Upload: "E:\localfolder\localfolder1\*.*" to "/"

any trailing "/" or "\" are removed when you hit save.

when I add the /remotefolder/remotefolder1/remotefolder2 to the remote folder location, the error logs show it attempts to create remote directories remotefolder/remotefolder1/remotefolder2

I have changed the site profile advanced options \ file transfer \ transfer mode to Binary.

here is the thing i don't understand.  I can connect using the browser and see the remote site, and i can transfer files to and delete on the remote end with no issues at all and the logs are much smaller.  only when trying to use the scheduler is where things go goofy.

[07] Sat 27Feb16 12:18:15 - SSH_MSG_USERAUTH_REQUEST: user: XXXXXX; service: ssh-connection; type: publickey

[08] Sat 27Feb16 12:18:15 - SSH_MSG_USERAUTH_PK_OK: public key algorithm accepted

[07] Sat 27Feb16 12:18:15 - SSH_MSG_USERAUTH_REQUEST: user: XXXXXX; service: ssh-connection; type: publickey

[08] Sat 27Feb16 12:18:16 - SSH_MSG_USERAUTH_SUCCESS: authentication successful

[03] Sat 27Feb16 12:18:16 - Login successful.

[07] Sat 27Feb16 12:18:16 - SSH_MSG_CHANNEL_OPEN: type: session; local channel: 0

[08] Sat 27Feb16 12:18:16 - SSH_MSG_CHANNEL_OPEN_CONFIRMATION: local channel: 0; remote channel: 0

[07] Sat 27Feb16 12:18:16 - SSH_MSG_CHANNEL_REQUEST: remote channel: 0; request type: subsystem; subsytem: sftp

[08] Sat 27Feb16 12:18:16 - SSH_MSG_CHANNEL_SUCCESS: channel request succeeded; local channel: 0

[07] Sat 27Feb16 12:18:16 - SSH_FXP_INIT: client version: 6

[08] Sat 27Feb16 12:18:16 - SSH_FXP_VERSION: server version: 3

[03] Sat 27Feb16 12:18:16 - Negotiated SFTP version 3

[07] Sat 27Feb16 12:18:16 - SSH_FXP_REALPATH: translating path: .

[08] Sat 27Feb16 12:18:16 - SSH_FXP_NAME: translated path: /remotefolder/remotefolder1/remotefolder2

[13] Sat 27Feb16 12:18:16 - (Action: "E:\localfolder\localfolder1" to "/") - Uploading from "E:\localfolder\localfolder" to "/"

[07] Sat 27Feb16 12:18:16 - SSH_FXP_STAT: path: /localfolder1/Test Doc.txt

[08] Sat 27Feb16 12:18:16 - SSH_FXP_STATUS: status: SSH_FX_NO_SUCH_FILE; description: No such file

[03] Sat 27Feb16 12:18:16 - Sending: E:\localfolder\localfolder1\Test Doc.txt -> /remotefolder2/Test Doc.txt

[07] Sat 27Feb16 12:18:16 - SSH_FXP_STAT: path: /remotefolder2

[03] Sat 27Feb16 12:18:16 - Connecting to "XXX.XXX.XXX.XXX" on port 22.

[03] Sat 27Feb16 12:18:16 - Connected to XXX.XXX.XXX.XXX:22 from XXX.XXX.XXX.XXX:57917.

[03] Sat 27Feb16 12:18:16 - Negotiating SSH2 session with server...

[03] Sat 27Feb16 12:18:16 - Client Identification: SSH-2.0-FTP Voyager_16.2.0.328

[03] Sat 27Feb16 12:18:16 - Server Identification: SSH-2.0-OpenSSH_5.3

[03] Sat 27Feb16 12:18:16 - Initializing key exchange process...

[03] Sat 27Feb16 12:18:16 - Selected key exchange algorithm: diffie-hellman-group1-sha1

[08] Sat 27Feb16 12:18:16 - SSH_FXP_STATUS: status: SSH_FX_NO_SUCH_FILE; description: No such file

[07] Sat 27Feb16 12:18:16 - SSH_FXP_MKDIR: path: /remotefolder2

[08] Sat 27Feb16 12:18:16 - SSH_FXP_STATUS: status: SSH_FX_PERMISSION_DENIED; description: Permission denied

[04] Sat 27Feb16 12:18:16 - Unable to create parent folder for upload: /remotefolder2

[04] Sat 27Feb16 12:18:16 - Upload failed: Could not create target path for "/remotefolder2/Test Doc.txt"

[04] Sat 27Feb16 12:18:16 - Retrying failed transfer (attempt 2 out of 3)...

any help would be great.

thanks,

Hello, I've scoured this site as well as the web looking for an answer to my Voyager email challenges.

I really like the program and in fact it seems to work very well for what I'm doing; however, I cannot make the email alerts function at all.

I have ensured the following:

1) email settings are proper in the Options area

2) email setting match the Option email settings in the "Scheduler Options" area

3) Tried both a gmail account and yahoo.  The gmail refuses to work always timing out regardless.  The yahoo account never errors out but then emails are never received, which is confusing.

4) Tried on two different systems connected to unique networks

Current Scheduler email settings in options:

Server:  smtp.mail.yahoo.com

Port: 465

Use SSL: YES

USE Authentication: YES

Account Name: full email address

Account Password: proper password

Email settings in OPTIONS area are essentially the same.

EVENT setup in the TASK:  Execution START as well as the EVENT SCHEDULE area.

Any suggestions?

Thank you,

brian

Hi I am not able to connect to SFTP  server from windows 20089 server with proxy server

getting error message The serverhasunexpectedlyclosed the connection

from the same server i am able to connect to SFTP via wiscp 

i believe the issue is with encryption because Winscp had Diffi Helman Exchange group that is not available in FTP voyager

Please help

Regards

Kamran Shams

I'm not sure if these issues are related or not. Just upgraded from version 10 to version 16 and am having an issue with one of my sites. Nightly I send a large zip file via FTP voyager scheduler and since upgrading, if the file is over 1Gig, it will timeout around 1Gig and say remote host disconnected. I've been falsely assuming it was on our remote end and discovered this morning that with filezilla it sends the file no issues every time. The second thing I noticed is filezilla uses my full pipe (sending 9MB/s) so the file goes in a couple minutes. With FTP voyager on the same machine at the same time of day I get transfer speeds of around 650Kb/s and after about 20~ minutes it times out.

Any help would be appreciated. I worry if I Can't solve this soon I'll be force to switch all my sites over to filezilla.

Hi

I have successfully connect daily to a FTP server and download files from there. but i would like also to delete older than 15 days if have them downloaded.

how can i accomplish that??  is an step that i need to run extra command line? or it's build in?

Please help us someone, how to schedule the file from FTP root folder? In the folder has same file name but different date? is scheduler is capable to download only the current file?

Please somebody help us

I recently downloaded FTP Voyager to help with syncing files and folders on our Egnyte FTP site.  After trying to get AllSync to work with much fail I decided to look else where.  Enters FTP Voyager.  So I have installed and set-up the software.  Connects to Egnyte FTP no problem.  I get all the files and folders mapped from our server to the FTP folder and click sync.  PERFECT.  Voyager takes some time but end result is what has changed and what has been added and or deleted.  When I go to sync up the folders the connection times out.  I get an error in the log which states unable to change folders.  When I try to only sync folders or sometimes multiple files the program hangs.  I know the program is free but it is what I am looking for.  Any help would be great at solving this problem.

Thanks.

Paul

Hi,

We have a scheduled task that should upload a file to a remote location via FTP over SSL or TLS. This was working fine with version 15 but not now with version 16. The upload works sometimes but most of the time it doesn't.

We really need this to work or else a downgrade must be done. So any ideas or questions will be appreciated.

Kind regards,

Peter Nilsson

STATUS> Resolving host "ftps.xxxxx.xx"...

STATUS> Connecting to "nnn.nnn.nnn.nnn" on port 21.

STATUS> Connected to nnn.nnn.nnn.nnn:21 from nnn.nn.n.nnn:64626.

220-FTP 10:12:22 on 2016-03-15.

220 Connection will close if idle for more than 5 minutes.

COMMAND> AUTH TLS

234 Security environment established - ready for negotiation

STATUS> SSL connection established. All transactions are now secure.

STATUS> Encryption cipher: 256 bit AES; Version: TLSv1/SSLv3.

STATUS> Connected. Logging in to the server.

COMMAND> USER xyz

331 Send password please.

COMMAND> PASS ***

230 xyz is logged on.  Working directory is "/remotefolder1/remotefolder2/out".

STATUS> Login successful.

COMMAND> SYST

215 UNIX is the operating system of this server. FTP Server is running on z/OS.

COMMAND> FEAT

211- Extensions supported

SIZE

MDTM

AUTH TLS

PBSZ

PROT

211 End

COMMAND> REST 100

504 Restart requires Block or Compressed transfer mode.

STATUS> Server supports resume.

COMMAND> PBSZ 0

200 Protection buffer size accepted

COMMAND> PROT P

200 Data connection protection set to private

COMMAND> PWD

257 "/remotefolder1/remotefolder2/out" is the HFS working directory.

COMMAND> CWD /remotefolder1/remotefolder2/in

250 HFS directory /remotefolder1/remotefolder2/in is the current working directory

COMMAND> PASV

227 Entering Passive Mode (nnn,nnn,nnn,nnn,nnn,nn)

STATUS> Opening passive mode data connection to nnn.nnn.nnn.nnn, port 60734.

STATUS> Negotiating SSL connection with server...

COMMAND> LIST /remotefolder1/remotefolder2/in/File123.txt

550 LIST cmd failed : ls: FSUM6785 File or directory "/remotefolder1/remotefolder2/in/File123.txt" is not found

STATUS> Sending: \\localserver\localfolder1\localfolder2\out\File123.txt -> /remotefolder1/remotefolder2/in/File123.txt

COMMAND> TYPE A

ERROR> SSL Accept failed on FTP data channel. The connection will be aborted.

STATUS> Resolving host "ftps.xxxxx.xx"...

STATUS> Connecting to "nnn.nnn.nnn.nnn" on port 21.

STATUS> Connected to nnn.nnn.nnn.nnn:21 from nnn.nn.n.nnn:64630.

220-FTP 10:12:25 on 2016-03-15.

220 Connection will close if idle for more than 5 minutes.

COMMAND> AUTH TLS

234 Security environment established - ready for negotiation

STATUS> SSL connection established. All transactions are now secure.

STATUS> Encryption cipher: 256 bit AES; Version: TLSv1/SSLv3.

STATUS> Connected. Logging in to the server.

COMMAND> USER xyz

331 Send password please.

COMMAND> PASS ***

230 xyz is logged on.  Working directory is "/remotefolder1/remotefolder2/out".

STATUS> Login successful.

COMMAND> SYST

215 UNIX is the operating system of this server. FTP Server is running on z/OS.

COMMAND> FEAT

211- Extensions supported

SIZE

MDTM

AUTH TLS

PBSZ

PROT

211 End

COMMAND> REST 100

504 Restart requires Block or Compressed transfer mode.

STATUS> Server supports resume.

COMMAND> PBSZ 0

200 Protection buffer size accepted

COMMAND> PROT P

200 Data connection protection set to private

COMMAND> PWD

257 "/remotefolder1/remotefolder2/out" is the HFS working directory.

COMMAND> QUIT

221 Quit command received. Goodbye.

Hi All,

Does anyone experience getting an error: "SSH Protocol Error: invalid key exchange value." with Serv-U 15.1.2? I was'nt able to connect thru SFTP after the upgrade but not with other protocol.

I already apply the hotfix: http://downloads.solarwinds.com/solarwinds/Release/HotFix/SU-v15.1.2-HotFix1_v2.zip

I have created a listener on the internal interface and tried to connect to it.  I get an error that the server unexpectedly closed the network connection.  The firewall does not appear to be the issue.

Here are the sample logs from Serv-U:

[03] Wed 28Oct15 04:40:28 - (000344) IP-Name: 38.ip-158-69-198.net (158.69.198.38)

[31] Wed 28Oct15 04:40:28 - (000344) SSH Protocol Error: invalid key exchange value.

[02] Wed 28Oct15 04:40:28 - (000344) Closed session

[02] Wed 28Oct15 04:45:45 - (000345) Connected to 60.182.213.43 (local address 24.149.10.248, port 22)

[03] Wed 28Oct15 04:45:45 - (000345) IP-Name: 43.213.182.60.broad.jh.zj.dynamic.163data.com.cn (60.182.213.43)

[31] Wed 28Oct15 04:45:46 - (000345) SSH Protocol Error: invalid key exchange value.

[02] Wed 28Oct15 04:45:46 - (000345) Closed session

I have several tasks setup to run at different time intervals on a daily basis.

After the time change for Daylight Savings Time on Sunday morning the tasks run as scheduled and then stop and re-start continuously.

I have tried re-starting the service, updating the task scheduler time and re-booting the server all to no avail.

Has anyone else seen this or does anyone have any ideas on how to correct it.

I am on FTP Voyager version 16.0.2.0.

Never had this issue on any previous versions.

Is there a place to download version 15 again????

Users transfer date to serv-U server with FTP Voyager.

User do also transfer data to some linux SFTP servers.

We used to have FTP Voyager 15.2.0.15 - everything worked fine.

Since updating to FTP Voyager 16.0.2.0 authentication
with linux SFTP servers fail (connection to Serv-U is still working) It seames that the password is not transferred to the server.

Whithout configuring user and password in server profile: I've been asked for a username - not for the password.

     Log: SSH_MSG_USERAUTH_FAILURE

     /var/log/messages:

Jul  5 07:59:21 chwiitsv042 sshd[29597]: Connection from 10.142.40.230 port 2087

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Client protocol version 2.0; client software version FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: no match: FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Enabling compatibility mode for protocol 2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Local version string SSH-2.0-OpenSSH_5.1

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: user zfs-sftp matched group list sftponly at line 143

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: initializing for "zfs-sftp"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_RHOST to "10.142.40.230"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_TTY to "ssh"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: do_cleanup

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: cleanup

Anyone an idea what's wrong ?

Thank you very much

Christof

As a veeery long time licensed FTP Voyager user since 2000 (And I have a V9.0.1.4 version still running on W2K without any troubles for years) my first choice for a new setup on W7 was FTP Voyager again. Of course.

But now I am very disappointed.

Until last friday every scheduled task (Nine tasks every day) everything was allright, but with the last weekend here in Germany the summer time came into game. And guess what, since Monday every task runs again and again for an hour and floods my mail account with failure mails.

I have tasks running once a day generating a single log for every day, before DST such a log had a size of 12kb, since monday they are growing up to 7,5megs and have about 397000 lines. For transferring ONE file!

Ok, it's a SFTP setup with key file authentication and this produces a lot of auth lines, but for sure not that much.

Hey Solar Winds, whats going on with your quality control? What to do now, re-generate every job and do that again every spring?