I've had FTP Voyager and FTP Scheduler installed for many years.

On 11/2/2012 the scheduler stopped running nightly backups and now only generates errors when manually executing the jobs.

"Could not retrieve additional information about the local path. Please make sure the path exists and the local user has permissions".

This system has been setup for years and has not changed. The FTP Voyager can manually connect to the profile and I can download files from the server manually without problems.

The only major change to the system were recent FTP software upgrades and patches.

I've double checked the FTP Scheduler Profiles (which never changed passwords in the first place).

I've added a brand new FTP folder with new login password to the server which connects in FTP Voyager, but generates the same errors when manually executing a synch job in FTPV Scheduler.

And I've tried restarting the FTP Voyager Scheduler service and rebooting.

Also nothing has changed on the server and all the files and folders have full read/write access (and can be copied down manually from the FTP Voyager).

Its only when executing the job from within FTP Scheduler that it now fails with these messages and it started around 11/2/12.  But I can't recall on what dates I applied the FTP software patches and upgrades.

Hi,

We are using FTP Voyager 16.1.0.0 & sometimes schedule task stuck. There are 5 actions (Local Folders Synchronize) used. Task log are showing below messages.

Kindly suggest what could be the problem & how to resolve it.

[03] Thu 27Nov14 11:08:09 - Transferred 80,058 bytes. 625.45 KB/sec.

[05] Thu 27Nov14 11:08:09 - XCRC "/DATA/Data_11272014_1_00_02_AM.CSV"

[06] Thu 27Nov14 11:08:09 - 500 'XCRC "/Data/Data_11272014_1_00_02_AM.CSV"': command not understood.

[04] Thu 27Nov14 11:08:09 - XCRC command failed. The command may not be supported by this server.

[03] Thu 27Nov14 11:08:09 - XCRC command checking has been disabled for future transfers using this session.

Regards,

Dhiraj

Just wondering if there is documentation or syntax for initiating an FXP transfer in FTP Voyager from the command line? I know how to do it in the GUI, but it would be useful to be able to script it.

I downloaded and set up the newest version of scheduler and set up a test FTP site on my Server and Test local folder from which to upload a file to the remote server. When I execute nothing happens except it says "Executing." But there is no file in the Remote folder. Yet the Log says:    Sat 22Nov14 16:50:55 - (Task: test upload) - Execution successfully completed.   I can get onto the remote server through the Voyager FTP utility, so I know that works.What's up?

Hi,

Recently got a new computer, and I don't ftp very often, here's the errors I'm receiving, sorry for the length:

FTP Voyager - Version 15.2.0.0

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:18. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> HOST ftp.j-a-associates.com

          530 You aren't logged in

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

COMMAND:> FEAT

          211-Extensions supported:

           EPRT

           IDLE

           MDTM

           SIZE

           REST STREAM

           MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

           MLSD

           AUTH TLS

           PBSZ

           PROT

           ESTA

           PASV

           EPSV

           SPSV

           ESTP

          211 End.

STATUS:>  Server supports resume

COMMAND:> PWD

          257 "/" is your current location

COMMAND:> CWD /

          250 OK. Current directory is /

COMMAND:> OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;

          200  MLST OPTS type;size;sizd;modify;UNIX.mode;UNIX.uid;UNIX.gid;unique;

COMMAND:> PORT 192,168,1,103,220,112

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 2)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:19. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,115

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 3)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 4 of 50 allowed.

          220-Local time is now 16:20. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,118

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 4)...

COMMAND:> NOOP

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:22. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,149

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 5)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:23. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,153

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 6)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 4 of 50 allowed.

          220-Local time is now 16:25. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,158

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 7)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 4 of 50 allowed.

          220-Local time is now 16:26. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

COMMAND:> NOOP

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,160

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 8)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:28. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,165

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 9)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 3 of 50 allowed.

          220-Local time is now 16:29. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,169

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 10)...

COMMAND:> NOOP

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 2 of 50 allowed.

          220-Local time is now 16:31. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

STATUS:>  Successful reconnect.  Attempting to resend failed command.

COMMAND:> PORT 192,168,1,103,220,213

          200 PORT command successful

COMMAND:> MLSD

ERROR:>   Socket error: WSAETIMEDOUT - Connection timed out.  Try using PASV mode (View | Options | Connection) if you receive this error during a LIST, MLSD, or NLST commands. (10060)

ERROR:>   Socket error: Unknown socket error (1814)

STATUS:>  Error sending command "MLSD".  Reconnecting (send attempt 11)...

STATUS:>  Connecting to "ftp.j-a-associates.com" on port 21.

          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

          220-You are user number 2 of 50 allowed.

          220-Local time is now 16:32. Server port: 21.

          220-This is a private system - No anonymous login

          220-IPv6 connections are also welcome on this server.

          220 You will be disconnected after 15 minutes of inactivity.

STATUS:>  Connected.  Logging into the server

COMMAND:> USER jaass2

          331 User jaass2 OK. Password required

COMMAND:> PASS *********

          230 OK. Current restricted directory is /

STATUS:>  Login successful

COMMAND:> SYST

          215 UNIX Type: L8

STATUS:>  Server supports resume

COMMAND:> CWD /

          250 OK. Current directory is /

COMMAND:> NOOP

          200 Zzz...

I have used FTP Voyager for years, paying the yearly cost when it wasn't free because I really like the product.  Now, a few upgrades later, it will no longer connect to my FTP accounts.

The old profiles seemed to carry over, as usual, but all fail to connect, returning Error 10013.  A little looking seems to show this as a WSEACCES error, pertaining to rejection by the socket.  I did save the Program folder before upgrading.

I would appreciate any suggestions on how to fix this.  I have several other FTP clients but prefer FTP VOYAGER.  Thanks!

I am new to Thwack, and this was first posted to what I think now was the wrong Group/Forum.  So I am re-posting here to be sure it gets to the correct people.

I have used FTP Voyager for years, paying the yearly cost when it wasn't free because I really like the product.  Now, a few upgrades later, it will no longer connect to my FTP accounts.

The old profiles seemed to carry over, as usual, but all fail to connect, returning Error 10013.  A little looking seems to show this as a WSEACCES error, pertaining to rejection by the socket.  I did save the Program folder before upgrading.

I would appreciate any suggestions on how to fix this.  I have several other FTP clients but prefer FTP VOYAGER.  Thanks!

I recently downloaded FTP Voyager to help with syncing files and folders on our Egnyte FTP site.  After trying to get AllSync to work with much fail I decided to look else where.  Enters FTP Voyager.  So I have installed and set-up the software.  Connects to Egnyte FTP no problem.  I get all the files and folders mapped from our server to the FTP folder and click sync.  PERFECT.  Voyager takes some time but end result is what has changed and what has been added and or deleted.  When I go to sync up the folders the connection times out.  I get an error in the log which states unable to change folders.  When I try to only sync folders or sometimes multiple files the program hangs.  I know the program is free but it is what I am looking for.  Any help would be great at solving this problem.

Thanks.

Paul

After I start the program (FTP Voyager) in maximum 1 minute he crashes with any reason.

I dezinstall and reinstall the program again (with run as administrator) but the same problem occures.

I use the last version.

Can anyoane help me ?

I have several tasks setup to run at different time intervals on a daily basis.

After the time change for Daylight Savings Time on Sunday morning the tasks run as scheduled and then stop and re-start continuously.

I have tried re-starting the service, updating the task scheduler time and re-booting the server all to no avail.

Has anyone else seen this or does anyone have any ideas on how to correct it.

I am on FTP Voyager version 16.0.2.0.

Never had this issue on any previous versions.

Is there a place to download version 15 again????

We are FTPing to one of our clients and using FTP Voyager using SSH2 port 10022. They don't allow us to see anything in the directory they just allow us to push files. I can manually push the file using the FTP Voyager interface manually however when I use the scheduler it errors out with the following message.  There must be a setting that I am not changing to get this error but I am not seeing it.  Any help would be appreciated.

[12] Tue 16Jul13 08:07:02 - (Task: Tape Backup To WF) - Execution triggered by admin user.

[03] Tue 16Jul13 08:07:02 - Resolving host "ftp.someplace.com"...

[03] Tue 16Jul13 08:07:02 - Connecting to "10.10.10.10" on port 10022.

[03] Tue 16Jul13 08:07:02 - Connected to 10.10.10.10:10022 from 172.31.30.1:3532.

[03] Tue 16Jul13 08:07:02 - Negotiating SSH2 session with server...

[03] Tue 16Jul13 08:07:02 - Client Identification: SSH-2.0-FTP Voyager_16.0.2.0

[03] Tue 16Jul13 08:07:02 - Server Identification: SSH-2.0-Connect:Enterprise_UNIX_2.4.04 Build 00

[03] Tue 16Jul13 08:07:02 - Initializing key exchange process...

[03] Tue 16Jul13 08:07:02 - Selected key exchange algorithm: diffie-hellman-group1-sha1

[03] Tue 16Jul13 08:07:02 - Host Key Fingerprint: DD:81:35:FA:15:75:E9:85:B3:3A:A7:BE:1F:A3:F5:C0

[03] Tue 16Jul13 08:07:02 - Server --> Client: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib

[03] Tue 16Jul13 08:07:02 - Client --> Server: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib

[03] Tue 16Jul13 08:07:02 - Selected public key protocol: ssh-dss

[03] Tue 16Jul13 08:07:02 - Key exchange process successfully completed.

[07] Tue 16Jul13 08:07:02 - SSH_MSG_SERVICE_REQUEST: service: ssh-userauth

[08] Tue 16Jul13 08:07:02 - SSH_MSG_SERVICE_ACCEPT: service accepted

[03] Tue 16Jul13 08:07:02 - Querying server for supported authentication methods

[07] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_REQUEST: user: 316041; service: ssh-connection; type: none

[08] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_FAILURE: partial: 0; available authentications: publickey, password, keyboard-interactive

[03] Tue 16Jul13 08:07:02 - Supported authentication methods: publickey, password, keyboard-interactive

[07] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_REQUEST: user: 316041; service: ssh-connection; type: password

[08] Tue 16Jul13 08:07:02 - SSH_MSG_USERAUTH_SUCCESS: authentication successful

[03] Tue 16Jul13 08:07:02 - Login successful.

[07] Tue 16Jul13 08:07:02 - SSH_MSG_CHANNEL_OPEN: type: session; local channel: 0

[08] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_OPEN_CONFIRMATION: local channel: 0; remote channel: 0

[07] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_REQUEST: remote channel: 0; request type: subsystem; subsytem: sftp

[08] Tue 16Jul13 08:07:03 - SSH_MSG_CHANNEL_SUCCESS: channel request succeeded; local channel: 0

[07] Tue 16Jul13 08:07:03 - SSH_FXP_INIT: client version: 6

[08] Tue 16Jul13 08:07:03 - SSH_FXP_VERSION: server version: 3

[03] Tue 16Jul13 08:07:03 - Negotiated SFTP version 3

[07] Tue 16Jul13 08:07:03 - SSH_FXP_REALPATH: translating path: .

[08] Tue 16Jul13 08:07:03 - SSH_FXP_NAME: translated path: /217025

[13] Tue 16Jul13 08:07:03 - (Action: "D:\MonthlyBackups\*.zip" to "/") - Uploading from "D:\MonthlyBackups\*.zip" to "/"

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[04] Tue 16Jul13 08:07:03 - Retrying failed transfer (attempt 2 out of 3)...

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[04] Tue 16Jul13 08:07:03 - Retrying failed transfer (attempt 3 out of 3)...

[07] Tue 16Jul13 08:07:03 - SSH_FXP_STAT: path: /SQL07162013.zip

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[03] Tue 16Jul13 08:07:03 - Sending: D:\MonthlyBackups\SQL07162013.zip -> /SQL07162013.zip

[07] Tue 16Jul13 08:07:03 - SSH_FXP_OPEN: path: /SQL07162013.zip; flags: 26

[08] Tue 16Jul13 08:07:03 - SSH_FXP_STATUS: status: SSH_FX_BAD_MESSAGE; description: Bad message

[04] Tue 16Jul13 08:07:03 - Upload of "D:\MonthlyBackups\SQL07162013.zip" failed.

[13] Tue 16Jul13 08:07:03 - (Action: "D:\MonthlyBackups\*.zip" to "/") - Action successfully completed.

[13] Tue 16Jul13 08:07:03 - (Action: "C:\Scripts\email.vbs") - Running external program: C:\Scripts\email.vbs

[13] Tue 16Jul13 08:07:03 - (Action: "C:\Scripts\email.vbs") - Waiting until external program exits...

I'm trying to run and external program from within an action. The Program to Run: C:\Windows\notepad.exe

From what I see in the Task Log, it appears everything worked.

[13] Mon 09Sep13 12:49:49 - (Action: Open Notepad) - Running external program: C:\Windows\notepad.exe

[13] Mon 09Sep13 12:49:49 - (Action: Open Notepad) - Action successfully completed.

[12] Mon 09Sep13 12:49:49 - (Task: Open Notepad) - Execution successfully completed.

[05] Mon 09Sep13 12:49:53 - QUIT

Except nothing happened.

I am using Windows 7, 64-bit.

BTW, if I put in an invalid path (C:\Windowsx\notepad.exe), the Task Log reports

[12] Mon 09Sep13 13:20:50 - (Task: Open Notepad) - Execution failed (Last Error Message: (0x2) The system cannot find the file specified.).

So it appears finding notepad.exe isn't the issue.

I am getting this error only when connecting to a server with a profile under "scheduler site profile" (under tools), when using and identical profile under the regular "site profiles" (under browser) I don't get the error. It's very consistent when I try the scheduler site profile first and many times. Once I try the site in the regular profile and it connects I can then go back to the scheduler profile and it connects just fine. If I stop and start the scheduler service the error returns.

Any ideas? I've made sure both profiles are identical. I've also removed and re-created the scheduler profile. I don't get it. It's like a bug.

I've tried the re-connection and timeout values but they don't seem to help as it actually does connect but then immediately get's disconnected.

Some log below:

12] Thu 13Feb14 18:30:01 - (Task: CTABS Daily Upload) - Performing scheduled execution of task for Thursday, February 13, 2014 18:30:00.

[03] Thu 13Feb14 18:30:02 - Resolving host "eippftp.com"...

[03] Thu 13Feb14 18:30:02 - Connecting to "67.228.3.18" on port 22.

[03] Thu 13Feb14 18:30:02 - Connected to 67.228.3.18:22 from 10.4.60.160:17567.

[03] Thu 13Feb14 18:30:02 - Negotiating SSH2 session with server...

[03] Thu 13Feb14 18:30:02 - Client Identification: SSH-2.0-FTP Voyager_16.1.0.0

[04] Thu 13Feb14 18:30:02 - The server has unexpectedly closed the connection.

[12] Thu 13Feb14 18:30:02 - (Task: CTABS Daily Upload) - Execution failed (Last Error Message: ).

[12] Thu 13Feb14 18:30:02 - (Task: CTABS Daily Upload) - Next scheduled execution on Friday, February 14, 2014 18:30:00

Thanks all :-)

Trying to log in to FTP Voyager.  Will not connect.  What am I doing wrong?  Have tried everything.

Users transfer date to serv-U server with FTP Voyager.

User do also transfer data to some linux SFTP servers.

We used to have FTP Voyager 15.2.0.15 - everything worked fine.

Since updating to FTP Voyager 16.0.2.0 authentication
with linux SFTP servers fail (connection to Serv-U is still working) It seames that the password is not transferred to the server.

Whithout configuring user and password in server profile: I've been asked for a username - not for the password.

     Log: SSH_MSG_USERAUTH_FAILURE

     /var/log/messages:

Jul  5 07:59:21 chwiitsv042 sshd[29597]: Connection from 10.142.40.230 port 2087

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Client protocol version 2.0; client software version FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: no match: FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Enabling compatibility mode for protocol 2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Local version string SSH-2.0-OpenSSH_5.1

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: user zfs-sftp matched group list sftponly at line 143

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: initializing for "zfs-sftp"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_RHOST to "10.142.40.230"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_TTY to "ssh"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: do_cleanup

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: cleanup

Anyone an idea what's wrong ?

Thank you very much

Christof

Evidently this is a widespread problem according to the posts and Google searches.

I'm using version 16.1.0.0 and most scheduled 'Move Up' tasks just hang.

The log files show the Quit command multiple times but the process just keeps running, doing nothing except preventing other tasks from running.

The only way to fix it is to cancel the task, then start execution over.

Is there any planned resolution for this?

I've been trying to figure it out for several weeks, trying all sorts of different things, but obviously it's a program bug.

This is taking me several hours a week to log into client computers, clean up the task process and restart.

I'll give it until 9/1/14 then will look for an alternate product that works.

And I'll be sure to post my experience wherever I can so others don't have to deal with the same issue.

I downloaded and set up the newest version of scheduler and set up a test FTP site on my Server and Test local folder from which to upload a file to the remote server. When I execute nothing happens except it says "Executing." But there is no file in the Remote folder. Yet the Log says:    Sat 22Nov14 16:50:55 - (Task: test upload) - Execution successfully completed.   I can get onto the remote server through the Voyager FTP utility, so I know that works.What's up?

Hi

I've referred to here by FTP Voyager support.

This is my first time I use FTP Voyager for scheduling file transfer, configuring task was very easy, but I still cannot make it work.

In the task action, I created a new action to download a specific folder (and all files and subfolders inside that folder to my local PC

In action information, I put the (Remote File or Folder) as: /FolderName

Nothing downloaded, and error in the log says:

Execution failed (Last Error Message: Unable to perform file action: Could not retrieve additional information about the source path.  Does the source path exist?).

I changed it to: FolderName (without slash).

Nothing downloaded, and same error in the log.

I then tried: FolderName/*.*

Log says: Execution successfully completed.

But in the local folder, I found it only downloaded files from main folder (No subfolders or files inside them), and some of them with ZERO size !!!!!

Again, I tried: /FolderName/*.*

Log says: Execution successfully completed.

I found that the ZERO size problem has been solved (files downloaded with correct size) but still cannot get the subfolders !

In the forum, I found a link to the older version (ver. 15.2.0.19)

I downloaded and tried it on another PC, It works like a charm, with no errors !

Can anyone here help me to figure out how to make the scheduler download the whole content of remote folder ??

We have created a task that has several actions.  We would like the to get notified when a "Run External Program" task fails.  I have configured the action's "Task Execution Failure" event to notify us when the program fails via email.  However, according to FTP Voyager Scheduler, the task is always successful not matter what exit code we return.  I have tried positive and negative return codes and nothing appears to work.  Any idea how report a "run external program" failure?

Thanks in Advance

Sean

Hi,

We are using FTP Voyager 16.1.0.0 & sometimes schedule task stuck. There are 5 actions (Local Folders Synchronize) used. Task log are showing below messages.

Kindly suggest what could be the problem & how to resolve it.

[03] Thu 27Nov14 11:08:09 - Transferred 80,058 bytes. 625.45 KB/sec.

[05] Thu 27Nov14 11:08:09 - XCRC "/DATA/Data_11272014_1_00_02_AM.CSV"

[06] Thu 27Nov14 11:08:09 - 500 'XCRC "/Data/Data_11272014_1_00_02_AM.CSV"': command not understood.

[04] Thu 27Nov14 11:08:09 - XCRC command failed. The command may not be supported by this server.

[03] Thu 27Nov14 11:08:09 - XCRC command checking has been disabled for future transfers using this session.

Regards,

Dhiraj