Hello,
I've been using FTP Voyager for a little over a year now. My event email notifications have always worked. All of the sudden about a month ago the email notifications come form Voyager have been sporadic and then not at all. I don't see anything wrong with my SMTP server seeing as everything else is coming through it (such as my web filter, firewall and other server notifications). It is only notifications from FTP Voyager. Is this a known error?
Thanks.
I have setup FTP Voyager with the SMTP settings for gmail to send an email after FTP Scheduler completes a task. I have added the event, send email after task complete, however I do not receive an email.
Any help would be appreciated
Regards
Nick
I have downloaded and installed FTP voyager 15.2.0.17. I bought 16 sometime ago before it went free but it never worked on my computer so I always used 15.
Now, after install told that FTP 15 is only good for 30 days....
I tried to use the old registration and was told it was invalid and to go to site to get the
I went to the register site, register, but nothing happened re the license and registration
what do I do.
this is my registration for the license I purchased
-------------------------
REGISTRATION ID
Name:Dean Echenberg
E-Mail Address:ftpvoyager@echenberg.org
Registration ID: XhnGjDU09WKIWbpUUWuZK0+utSCnVoKIQpcxM9pNKArwIIsXkpwHkHzYJw+2FThFFguFVDb8HQmA0asVXmAlL6O+rvdCAR6bmQa+doPr7o5uwbAvuqPy7bET+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=
the xxxxxxxxxxxxxxxxxxxx is substituted for actual registration..
-------------------------
I've been a long-time user of FTP Voyager, well before SW bought up RhinoSoft. I even paid for it too, back in those days. However, lately I upgraded to the new version, and found out that hey! It's free now! Cool!
However, all was not sunshine and roses. I too have run into the FTP Voyager Scheduler empty folder bug, wherein you perform a "Move Down" command against an empty folder and it simply sits there. In my case, it performs KEEP ALIVE tasks to hold the connection open. Critically, because this task is still executing, it will not execute any of the other scheduled tasks. See below for a log output.
[03] Fri 05Dec14 14:15:49 - Getting "real path" name to keep connection alive (KEEP ALIVE)
[07] Fri 05Dec14 14:15:49 - SSH_FXP_REALPATH: translating path: .
[08] Fri 05Dec14 14:15:49 - SSH_FXP_NAME: translated path: /
[03] Fri 05Dec14 14:18:49 - Getting "real path" name to keep connection alive (KEEP ALIVE)
[07] Fri 05Dec14 14:18:49 - SSH_FXP_REALPATH: translating path: .
[08] Fri 05Dec14 14:18:49 - SSH_FXP_NAME: translated path: /
I see that this is a known issue here on the forums, and that there are supposidly "bug fix requests" or something to handle it. However, I have a problem with this NOW.
I believe I found a simple work around. I chained a file upload to the destination folder first, uploading a single 1-byte file to the destination, and THEN performing the full folder move down.
This will always cause the remote folder to have something in it, and for then the task to complete successfully. I then set up my local-side automation to ignore that file, and things were working.
Not exactly elegant, but it's working for now. :-/
Hi I am not able to connect to SFTP server from windows 20089 server with proxy server
getting error message The serverhasunexpectedlyclosed the connection
from the same server i am able to connect to SFTP via wiscp
i believe the issue is with encryption because Winscp had Diffi Helman Exchange group that is not available in FTP voyager
Please help
Regards
Kamran Shams
KB Article #1140 mentions some command line options. Im having some trouble understanding some of it.
For "Transferring A File To A Server: "
profile line is: profile="Personal Site.My Site"
For "Downloading A File From A Server:"
the profile line is only : profile="My Site"
For "Synchronize a remote directory to a local directory"
its changed again to : profile=YourProfileName
In the "Site Profile Manager" I only have the option to add a "New Site" which I did. I only have the one site, and it is nested under the root. Somehow, Ive tried all of the different version of the syntax, and I always get "windows cannot find profile" errors. Could anyone be a little bit more descriptive about the command line syntax?
When I create an action, where is the configuration file stored on my hard drive? I am interested in programmatically modifying some of the action settings in the FTP Voyager Scheduler. For instance, if I put FTP Voyager on 5 computers and need to make a small modification to their settings, I would prefer not to have to go to all 5 computers to make this change. Instead, I could send an updated configuration file to each computer when I send out updates and the new settings will take affect, after perhaps requiring a reboot of the service.
Is this possible? Are FTP Voyager Scheduler settings or actions written to some .config/xml/.ini or other type of file?
Thanks!
how can get folder by previous date name?
I can get folder by name today's date like %Y%d%m
but now i need the folder named by yesterday date.
is there any way to get it? like (%d-1) or anything else
In FTP Voyager I create a site profile under “Tool – Scheduler Site Profiles”. I’m able to connect to this profile and manually upload and manage documents. I created a Task in Scheduler to sync the remote folder using the profile I create. When executed I get the following error “Execution failed (Last Error Message: )”.
Why am I getting the error in Scheduler when I don’t making a direct connection?
Snippet from log:
[03] Wed 21May14 12:02:57 - Server supports resume.
[05] Wed 21May14 12:02:57 - OPTS UTF8 ON
[06] Wed 21May14 12:02:57 - 200 OPTS UTF8 command successful - UTF8 encoding now ON.
[05] Wed 21May14 12:02:57 - PWD
[06] Wed 21May14 12:02:57 - 257 "/" is current directory.
[13] Wed 21May14 12:02:57 - (Action: "C:\pdcloud01 hold\Trade Show\CSV File\Idatix" to "/") - Synchronizing remote folder "/" with local folder "C:\pdcloud01 hold\Trade Show\CSV File\Idatix"
[05] Wed 21May14 12:02:57 - CWD /
[06] Wed 21May14 12:02:57 - 250 CWD command successful.
[05] Wed 21May14 12:02:57 - PORT 47,23,21,53,245,30
[06] Wed 21May14 12:02:57 - 200 PORT command successful.
[05] Wed 21May14 12:02:57 - LIST
[06] Wed 21May14 12:02:57 - 150 Opening ASCII mode data connection.
[06] Wed 21May14 12:03:19 - 550
[13] Wed 21May14 12:03:19 - (Action: "C:\pdcloud01 hold\Trade Show\CSV File\Idatix" to "/") - Action failed (Last Error Message: ).
[12] Wed 21May14 12:03:19 - (Task: fd test) - Execution failed (Last Error Message: ).
[12] Wed 21May14 12:03:19 - (Task: fd test) - Next scheduled execution on Wednesday, May 21, 2014 12:12:56
[05] Wed 21May14 12:03:19 - QUIT
[06] Wed 21May14 12:03:19 - 221 Goodbye
Using Ver. 16.1.0.0, manual Synchronization works fine, but when scheduled using Schedule Management Console Synchronization fails, here are the logs.
Thanks,
B
This when it fails
[03] Fri 01Aug14 14:29:01 - Server supports resume.
[05] Fri 01Aug14 14:29:01 - OPTS UTF8 ON
[06] Fri 01Aug14 14:29:01 - 200 UTF8 set to on
[05] Fri 01Aug14 14:29:01 - OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;
[06] Fri 01Aug14 14:29:01 - 200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;
[05] Fri 01Aug14 14:29:01 - PWD
[06] Fri 01Aug14 14:29:01 - 257 "/" is the current directory
[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Synchronizing local folder "V:\Import\JazzNetwork" with remote folder "/WfmtJnNw"
[05] Fri 01Aug14 14:29:01 - MLST /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250-Start of list for /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250-modify=20140801121926;type=dir;UNIX.group=0;UNIX.mode=0755;UNIX.owner=108; /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250 End of list
[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path. Please make sure the path exists and the logged in user has permissions within the folder.).
[12] Fri 01Aug14 14:29:01 - (Task: Synchronize /WfmtJnNw to U:\SatJazNet) - Execution failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path. Please make sure the path exists and the logged in user has permissions within the folder.).
[05] Fri 01Aug14 14:29:03 - QUIT
[04] Fri 01Aug14 14:29:03 - The server has unexpectedly closed the connection.
This when successful:
STATUS> Server supports resume.
COMMAND> OPTS UTF8 ON
200 UTF8 set to on
COMMAND> OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;
200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;
COMMAND> PWD
257 "/" is the current directory
STATUS> Receiving: /WfmtJnNw/31351.wav -> \\Prodone\D\Import\JazzNetwork\31351.wav
COMMAND> TYPE I
200 Type set to I
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,247,177).
STATUS> Opening passive mode data connection to 107.20.242.177, port 63409.
COMMAND> RETR /WfmtJnNw/31351.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31351.wav (30980476 bytes)
226 Transfer complete
STATUS> Transferred 11,539,170 bytes. 3,205.89 KB/sec.
COMMAND> XCRC "/WfmtJnNw/31350.wav"
500 XCRC not understood
ERROR> XCRC command failed. The command may not be supported by this server.
STATUS> XCRC command checking has been disabled for future transfers using this session.
STATUS> Received 11,539,170 bytes.
STATUS> Transfer time: 00:00:03.515.
STATUS> Receiving: /WfmtJnNw/31352.wav -> \\Prodone\D\Import\JazzNetwork\31352.wav
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,250,204).
STATUS> Opening passive mode data connection to 107.20.242.177, port 64204.
COMMAND> RETR /WfmtJnNw/31352.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31352.wav (3816256 bytes)
226 Transfer complete
STATUS> Transferred 3,816,256 bytes. 3,137.05 KB/sec.
STATUS> Received 3,816,256 bytes.
STATUS> Transfer time: 00:00:01.188.
STATUS> Receiving: /WfmtJnNw/31353.wav -> \\Prodone\D\Import\JazzNetwork\31353.wav
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,231,42).
STATUS> Opening passive mode data connection to 107.20.242.177, port 59178.
COMMAND> RETR /WfmtJnNw/31353.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31353.wav (64249380 bytes)
226 Transfer complete
STATUS> Transferred 30,980,476 bytes. 3,190.04 KB/sec.
COMMAND> XCRC "/WfmtJnNw/31351.wav"
500 XCRC not understood
ERROR> XCRC command failed. The command may not be supported by this server.
STATUS> XCRC command checking has been disabled for future transfers using this session.
STATUS> Received 30,980,476 bytes.
STATUS> Transfer time: 00:00:09.484.
COMMAND> QUIT
221 Goodbye.
226 Transfer complete
STATUS> Transferred 64,249,380 bytes. 3,366.07 KB/sec.
STATUS> Received 64,249,380 bytes.
STATUS> Transfer time: 00:00:18.640.
COMMAND> QUIT
221 Goodbye.
I have a connection set up to a server, all that is fine...
I can send smaller files just fine...
Larger files? It seems that the Command channel times out...
In the header of the Welcome message is a warning of a timeout at 3 minutes of inactivity...
So I dutifully setup a 150 second Keep Alive...
What I see in the log is...
The file (11GB+) sends fine...(Although there seems to be many reconnections during the transfer)
I will see an OPTS MLST command send
followed by a PWD and then a reconnection attempt...
Finally I will see a "Transfered <many> bytes STATUS message... Followed by an XCRC - which seems to receive no response after maybe 30 seconds...
Then another PWD...
Then an ERROR> Server has unexpectedly closed the connection...
And we start again....
Ideas?
I'm trying to run and external program from within an action. The Program to Run: C:\Windows\notepad.exe
From what I see in the Task Log, it appears everything worked.
[13] Mon 09Sep13 12:49:49 - (Action: Open Notepad) - Running external program: C:\Windows\notepad.exe
[13] Mon 09Sep13 12:49:49 - (Action: Open Notepad) - Action successfully completed.
[12] Mon 09Sep13 12:49:49 - (Task: Open Notepad) - Execution successfully completed.
[05] Mon 09Sep13 12:49:53 - QUIT
Except nothing happened.
I am using Windows 7, 64-bit.
BTW, if I put in an invalid path (C:\Windowsx\notepad.exe), the Task Log reports
[12] Mon 09Sep13 13:20:50 - (Task: Open Notepad) - Execution failed (Last Error Message: (0x2) The system cannot find the file specified.).
So it appears finding notepad.exe isn't the issue.
Hi
I have set up the SMTP for the scheduler to use the smtp details for Office 365 which uses port 587. When the event attempts to run, I get an error saying
Unable to send message to xxxxxxxxxxx Unable to connect to SMTP server on port 25
1) Why is this failing?
2) Why is it saying it is using port 25 when I have told it to use port 587?
Thanks
Hello SolarWinds and FTP Voyager developers. I got a feature request. I am testing some FTP programs and like FTP Voyager sofar. But I am missing support for SCP (Secure Copy Protocol). I got some servers and a router. They support SSH login via putty. If I try to connect via SSH with FTP Voyager (or any other FTP client) I get disconnected. I also tried WinSCP with SSH. It disconnects also. If I switch from SSH to SCP in WinSCP, I can connect fine and transfer files without problems. But I do not want to have 2 or more programs installed and WinSCP has less features than FTP Voyager. Therefore it would be nice if you could add support for SCP.
We are currently running FTP Voyager and FTP Voyager Scheduler version 15.2.0.15, on Server 2003 R2 SP2. We are looking to upgrade the server to Server 2012 R2, and I need to know if the current version of 15.2.0.15 is compatible with 2012 R2, or if the current version of 16.1.0.0 is. Thanks!
Hello, I am trying to duplicate move my old SmartFTP's application of cloning specifici files&folders from my office to my home PC (s) running Serv-U.
SmartFTP has a bottom pane queue to which I was dragging and dropping my specific files and folders (from offce pc's) and you could set various actions on them as queue items, schedule for custom times, set what action to do
when they complete, and setup precise FILE EXIST RULEs for the Target/Destionation.
e.g. IF Dest Time&Date Stamp EQUAL AND SIZE smaller THEN RESUME
IF Dest Time&Date OLDER and SIZE smaller THEN OVERWRITE
IF Dest Time&Date EQUAL and SIZE equal THEN SKIP
IF Dest Time NEWER and SIZE equal THEN SKIP
After Invoking Voyager schedule Mgmnt screen don't know whether to choose Create NEW task or choose BACKUP,
but say I choose NEW TASK It takes me to the GENERAL tab , which is good, I pick the target Serv-U and give the particular cloning task a name and a description.
Then it takes me to the ACTION -UPLOAD tab, in which has the two empty fields Remote Folder/File and Local.
The LOCAL has a Dropdown tab where it looks like I can select ONE file or folder, rather than use CTRL or something to multi-select. On the other side I can't browse for the destination at all it has to be
manually typed(?) Can't this be done in an easier way/
TIA
Joe
Hi Everyone,
I'm having a problem with the FTP scheduler which is it gets hangs for ever and shows me "Executing..." if the task is trying to download from an empty FTP folder!! I tried disabling the "Keep Alive" option and then restarted the service but it didn't help. can someone help me with that pls?
Regards,
Hello
Is there anyway to backup all the Scheduler settings?
(Site Profiles and Tasks)
The Compare folders in the Synchronize feature does not appear to be working correctly.
Both local & remote files have identical datetime, size etc yet it shows the remote files are older?
The timezone for local & remote servers are the same. I even checked the milliseconds of these files and they are identical
Unless I tick Ignore Older the synchronise will continue to upload the same files every time.
Am running version 16.2.0.328
Welcome to the FTP Voyager space on thwack! If this is your first time here, you’ll find a wealth of information available to you on FTP Voyager as well as other SolarWinds products. thwack is an active community where SolarWinds customers can share ideas and tips, ask questions, discuss feature requests, and find out what’s in the latest release and what’s coming next. SolarWinds Product Management, Development, and Support staff all regularly monitor and post to thwack. We look forward to hearing your feedback and ideas!
-Craig