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Scheduler runs task continuously

March 12, 2013, 10:21 am
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I have several tasks setup to run at different time intervals on a daily basis.

After the time change for Daylight Savings Time on Sunday morning the tasks run as scheduled and then stop and re-start continuously.

 

I have tried re-starting the service, updating the task scheduler time and re-booting the server all to no avail.

 

Has anyone else seen this or does anyone have any ideas on how to correct it.

 

I am on FTP Voyager version 16.0.2.0.

 

Never had this issue on any previous versions.

 

Is there a place to download version 15 again????

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FTP Voyager Schedular does not copy all files from server to local share

May 29, 2013, 9:08 am
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We have noticed that Voyager does not successfully copy all files from our Serv-U server to a local share when writes are happening simultaneously at the server. Most of the files get copied just fine and all files show up in the Voyager log as copied. We are running Voyager Version 16.0.1.1 on a Windows 7 Enterprise OS. The system is a Virtual Server.

 

We are positive that if we are not writing files to the Serv-U server at the same time as the Voyager schedular is trying to process files, everything comes down just fine. It  only seems to be an issue during a write to the Serv-U system.

 

Thanks!

Mike -  Skagit IT

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FTP Voyager authentication Problem ...

July 5, 2013, 7:01 am
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Users transfer date to serv-U server with FTP Voyager.

User do also transfer data to some linux SFTP servers.

 

We used to have FTP Voyager 15.2.0.15 - everything worked fine.

Since updating to FTP Voyager 16.0.2.0 authentication
with linux SFTP servers fail (connection to Serv-U is still working) It seames that the password is not transferred to the server.

 

Whithout configuring user and password in server profile: I've been asked for a username - not for the password.

     Log: SSH_MSG_USERAUTH_FAILURE

 

     /var/log/messages:

Jul  5 07:59:21 chwiitsv042 sshd[29597]: Connection from 10.142.40.230 port 2087

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Client protocol version 2.0; client software version FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: no match: FTP Voyager_16.0.2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Enabling compatibility mode for protocol 2.0

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: Local version string SSH-2.0-OpenSSH_5.1

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: user zfs-sftp matched group list sftponly at line 143

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: initializing for "zfs-sftp"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_RHOST to "10.142.40.230"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_TTY to "ssh"

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: do_cleanup

Jul  5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: cleanup

 

Anyone an idea what's wrong ?

Thank you very much

 

Christof

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The server has unexpectedly closed the connection-FTP Voyager Scheduler

February 14, 2014, 1:45 pm
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I am getting this error only when connecting to a server with a profile under "scheduler site profile" (under tools), when using and identical profile under the regular "site profiles" (under browser) I don't get the error. It's very consistent when I try the scheduler site profile first and many times. Once I try the site in the regular profile and it connects I can then go back to the scheduler profile and it connects just fine. If I stop and start the scheduler service the error returns.

 

Any ideas? I've made sure both profiles are identical. I've also removed and re-created the scheduler profile. I don't get it. It's like a bug.

I've tried the re-connection and timeout values but they don't seem to help as it actually does connect but then immediately get's disconnected.

 

Some log below:

12] Thu 13Feb14 18:30:01 - (Task: CTABS Daily Upload) - Performing scheduled execution of task for Thursday, February 13, 2014 18:30:00.

[03] Thu 13Feb14 18:30:02 - Resolving host "eippftp.com"...

[03] Thu 13Feb14 18:30:02 - Connecting to "67.228.3.18" on port 22.

[03] Thu 13Feb14 18:30:02 - Connected to 67.228.3.18:22 from 10.4.60.160:17567.

[03] Thu 13Feb14 18:30:02 - Negotiating SSH2 session with server...

[03] Thu 13Feb14 18:30:02 - Client Identification: SSH-2.0-FTP Voyager_16.1.0.0

[04] Thu 13Feb14 18:30:02 - The server has unexpectedly closed the connection.

[12] Thu 13Feb14 18:30:02 - (Task: CTABS Daily Upload) - Execution failed (Last Error Message: ).

[12] Thu 13Feb14 18:30:02 - (Task: CTABS Daily Upload) - Next scheduled execution on Friday, February 14, 2014 18:30:00

 

Thanks all :-)

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The server has unexpectedly closed the connection

July 21, 2014, 2:29 pm
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I succesfully logged into a server and saw the content available.

I selected what I wanted to download and chose Download.

Now the log shows

STATUS>    Connecting to "64.27.7.34" on port 21.

STATUS>    Connected to 64.27.7.34:21 from 192.168.1.78:60507.

ERROR>    The server has unexpectedly closed the connection.

and cycles this 8 more times.

I cannot now see the content on the server and if I close FT Voyager and restart it just goes thru'

STATUS>    Connecting to "64.27.7.34" on port 21.

STATUS>    Connected to 64.27.7.34:21 from 192.168.1.78:60507.

ERROR>    The server has unexpectedly closed the connection.

9 times again!

 

Any thoughts would be helpful.

Nigel

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FTP Voyager - Scheduler problem

March 19, 2014, 7:01 am
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We have FTP Voyager 16.1.0.0 installed on a Windows 2008 R2 server. We have two automatic uploads scheduled to occur weekly (FTP Voyager establishes a connection to the destination and then moves and .CSV files from a particular directory to the destination). Once the file has been successfully moved, an email alert is generated and delivered internally.

 

This configuration has been working fine, until Daylight savings time began on march 9th.

Now, when the scheduled job runs, it executes continuously for an entire hour; because we receive an email alert when it runs, we know it executes about 2,600 times.

e.g. a scheduled task that should execute one time at 0420 on tuesday is now executing once every few seconds for an hour.


There is a line item on the release notes for 16.1.0.0 (The version we have) which states

 

FTP client release notes for FTP Voyager.

  • Corrected a Scheduler bug where tasks created when daylight savings time is off and scheduled to run daily or at a custom interval would repeatedly run for an hour after their scheduled execution time when daylight savings time resumed.

 

which is exactly what we're experiencing - is this a known issue / was the bug not actually corrected?

 

Thanks!

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The server has unexpectedly closed the connection

March 28, 2015, 7:13 am
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Hi I am not able to connect to SFTP  server from windows 20089 server with proxy server

 

getting error message The serverhasunexpectedlyclosed the connection

 

from the same server i am able to connect to SFTP via wiscp 

 

i believe the issue is with encryption because Winscp had Diffi Helman Exchange group that is not available in FTP voyager

 

Please help

 

Regards

 

Kamran Shams

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FTP Voyager

November 23, 2015, 8:49 am
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I am having issues with the files not deleting off the FTP site after they have been transferred/moved over.  Can anyone assist me?

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FTP Voyager 'put' command line switch not working

April 18, 2014, 9:16 am
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I'm trying to used the command line interface of FTP Voyager and the 'profile' switch is working to connect me to the correct site, but the 'put' is not.  The site opens and I don't see any attempt to upload the file.

Below is the generated command line:

D:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe profile=NOR1 put=T:\Cognos\Exports\NOR1\AFFSHB20140417.tab

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Using FTP Voyager to sync with FTP site....HELP!!

December 2, 2014, 2:28 pm
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I recently downloaded FTP Voyager to help with syncing files and folders on our Egnyte FTP site.  After trying to get AllSync to work with much fail I decided to look else where.  Enters FTP Voyager.  So I have installed and set-up the software.  Connects to Egnyte FTP no problem.  I get all the files and folders mapped from our server to the FTP folder and click sync.  PERFECT.  Voyager takes some time but end result is what has changed and what has been added and or deleted.  When I go to sync up the folders the connection times out.  I get an error in the log which states unable to change folders.  When I try to only sync folders or sometimes multiple files the program hangs.  I know the program is free but it is what I am looking for.  Any help would be great at solving this problem.

 

Thanks.

 

Paul

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FTP Voyager command does not work?

January 27, 2015, 12:47 pm
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I'm running this script on my PC1 with FTP Voyager version 16.2 but it does just open FTP voyager and DOES NOTHING.  No file transfer at all.

I checked and I do see 2 zip files inside d:\temp\ folder.  However if I take this same script and execute on another PC and it work fine.  This PC has same FTP voyager version and same configuration as PC1.

 

Can someone help? thanks.

 

FOR %%G in (d:\temp\*.zip) do (

echo.found %%G

"C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe" profile="Art_Test_FTPserver" put=%%G remote="/" logfile=NAR_upload.log -nostartupwizard -nosplash autoquit=1

Echo uploaded %%G successfully

Echo.

)

Echo.

Echo completed ...

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FTP Voyager Scheduler hangs when connecting to F5

October 13, 2015, 2:37 pm
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I'm setting up the FTP Voyager Scheduler to download backup files from our F5's. It works on some, with this log message:

[12] Tue 13Oct15 12:05:04 - (Task: f5-internal-01_backup) - Execution successfully completed.

 

[07] Tue 13Oct15 12:05:07 - SSH_MSG_DISCONNECT: reason code 11; description: Disconnection initiated by user.

 

But fails on 4 out of 6 with this log message:

 

[07] Tue 13Oct15 14:05:48 - SSH_MSG_DISCONNECT: reason code 11; description: Disconnection initiated by user.

 


[13] Tue 13Oct15 14:07:24 - (Action: "/var/local/ucs" to "C:\SFTP_Root\f5-internal-03") - Action was aborted.


[12] Tue 13Oct15 14:07:24 - (Task: f5-internal-03_backup) - Execution was aborted.


[07] Tue 13Oct15 14:07:24 - SSH_MSG_DISCONNECT: reason code 11; description: Disconnection initiated by user.

The last message is from having to cancel the task, as it just sits at "Executing". The only difference is the F5 OS version, the ones that work are 11.2.0 and the ones that fail are 11.6.0, anyone see this before?

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SSH Protocol Error: invalid key exchange value

October 28, 2015, 9:29 am
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Hi All,

 

Does anyone experience getting an error: "SSH Protocol Error: invalid key exchange value." with Serv-U 15.1.2? I was'nt able to connect thru SFTP after the upgrade but not with other protocol.

I already apply the hotfix: http://downloads.solarwinds.com/solarwinds/Release/HotFix/SU-v15.1.2-HotFix1_v2.zip

 

I have created a listener on the internal interface and tried to connect to it.  I get an error that the server unexpectedly closed the network connection.  The firewall does not appear to be the issue.

 

Here are the sample logs from Serv-U:

 

[03] Wed 28Oct15 04:40:28 - (000344) IP-Name: 38.ip-158-69-198.net (158.69.198.38)

 

[31] Wed 28Oct15 04:40:28 - (000344) SSH Protocol Error: invalid key exchange value.

 

[02] Wed 28Oct15 04:40:28 - (000344) Closed session

 

[02] Wed 28Oct15 04:45:45 - (000345) Connected to 60.182.213.43 (local address 24.149.10.248, port 22)

 

[03] Wed 28Oct15 04:45:45 - (000345) IP-Name: 43.213.182.60.broad.jh.zj.dynamic.163data.com.cn (60.182.213.43)

 

[31] Wed 28Oct15 04:45:46 - (000345) SSH Protocol Error: invalid key exchange value.

 

[02] Wed 28Oct15 04:45:46 - (000345) Closed session

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FTP Voyager Scheduler taking a lot of time?

November 3, 2015, 8:48 am
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I have my FTP Voyager Scheduler setup to automatically connect to a server and download a backup file (about 17GB).

 

The process starts at 3:00am and ends at about 7:45am.  However, if I do it manually, it will only take about 45 minutes.  Any ideas on how to speed up the scheduled process or settings I have selected that might slow it down?

 

I know it's not bandwidth or network congestion because I can do the manual transfer during the day with everybody on the network.  At 3:00am, nobody is on the network.

 

Thanks!

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Delete only after success download

November 16, 2015, 8:00 am
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I need to schedule an FTP download and then delete the files on the FTP server.   How do you delete only after successful download.

I had everything setup and working and then set the scheduler to run as a service.  Running as a service you can not use mapped network drives so the download failed but the delete files still ran fine.

 

Thoughts

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FTP Voyager Scheduler not working (Ver. 16.0.2.0)

February 1, 2013, 8:43 am
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Hi

 

I've referred to here by FTP Voyager support.

 

This is my first time I use FTP Voyager for scheduling file transfer, configuring task was very easy, but I still cannot make it work.

In the task action, I created a new action to download a specific folder (and all files and subfolders inside that folder to my local PC

 

In action information, I put the (Remote File or Folder) as: /FolderName

Nothing downloaded, and error in the log says:

Execution failed (Last Error Message: Unable to perform file action: Could not retrieve additional information about the source path.  Does the source path exist?).

 

I changed it to: FolderName (without slash).

Nothing downloaded, and same error in the log.

 

I then tried: FolderName/*.*

Log says: Execution successfully completed.

But in the local folder, I found it only downloaded files from main folder (No subfolders or files inside them), and some of them with ZERO size !!!!!

 

Again, I tried: /FolderName/*.*

Log says: Execution successfully completed.

I found that the ZERO size problem has been solved (files downloaded with correct size) but still cannot get the subfolders !

 

 

In the forum, I found a link to the older version (ver. 15.2.0.19)

I downloaded and tried it on another PC, It works like a charm, with no errors !

 

Can anyone here help me to figure out how to make the scheduler download the whole content of remote folder ??

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Home directory not accessible

December 6, 2013, 1:47 pm
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Hello,

 

I'm having trouble with this configuration. . .

Windows Server 2008R2 + Voyager 16.0.2.0 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4

 

I get this error is in the log:

COMMAND> PASV

227 Entering Passive Mode (70,89,1xx,1xx,7,209)     <== Note, this is the Serv-U IP address.

"ERROR> The home directory specified for this account on the remote server is not accessible. Please contact your system administrator for further assistance."

 

Things I've tested. . .

This works great (home directory displays, but not for Serv-U):

Windows Server 2008R2 + Voyager 16.0.2.0 + SFTP + PASV + connection to non-Serv-U servers

 

. . .and this works (home directory displays on Serv-U but using an older version of Voyager + Win7 instead of 2008R2):

Windows7 + Voyager 16.0.1.1 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4

 

I'm not using the Scheduler "as service" to do this testing - just the Voyager UI. I'm thinking I should try loading 16.0.1.1 on the 2008R2 server but hesitate because I'm afraid it could screw up the Scheduler that is running other jobs.

 

Any one have similar experience?

 

Thanks.

Doug

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problem deleting from the scheduler

April 24, 2014, 2:12 am
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i have a task i want to delete from the scheduler. It starts automatically and never ends. I click the stop button and it doesn' t do anything. Is there a way to clear the list manually?

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FTP Voyager 16 Logging options

October 29, 2014, 5:32 am
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Hi all,

 

   I'm having trouble keeping the log files free of clutter; specifically all the SSH messages. Here's a partial log of one session:

 

[03] Wed 29Oct14 00:10:01 - Negotiating SSH2 session with server...

[03] Wed 29Oct14 00:10:01 - Client Identification: SSH-2.0-FTP Voyager_16.1.0.0

[03] Wed 29Oct14 00:10:02 - Server Identification: SSH-2.0-SSHD

[03] Wed 29Oct14 00:10:02 - Initializing key exchange process...

[03] Wed 29Oct14 00:10:02 - Selected key exchange algorithm: diffie-hellman-group1-sha1

[03] Wed 29Oct14 00:10:02 - Host Key Fingerprint: xxxxxxxxxxxxxxxxxxxxxxxxx

[03] Wed 29Oct14 00:10:02 - Server --> Client: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib

[03] Wed 29Oct14 00:10:02 - Client --> Server: Encryption: aes128-cbc, MAC: hmac-sha1, Compression: zlib

[03] Wed 29Oct14 00:10:02 - Selected public key protocol: ssh-rsa

[03] Wed 29Oct14 00:10:02 - Key exchange process successfully completed.

[07] Wed 29Oct14 00:10:02 - SSH_MSG_SERVICE_REQUEST: service: ssh-userauth

[08] Wed 29Oct14 00:10:02 - SSH_MSG_SERVICE_ACCEPT: service accepted

[03] Wed 29Oct14 00:10:02 - Querying server for supported authentication methods

[07] Wed 29Oct14 00:10:02 - SSH_MSG_USERAUTH_REQUEST: user: xxxxxxxxx; service: ssh-connection; type: none

[08] Wed 29Oct14 00:10:02 - SSH_MSG_USERAUTH_FAILURE: partial: 0; available authentications: password, publickey, keyboard-interactive

[03] Wed 29Oct14 00:10:02 - Supported authentication methods: password, publickey, keyboard-interactive

[07] Wed 29Oct14 00:10:02 - SSH_MSG_USERAUTH_REQUEST: user: xxxxxxxxx; service: ssh-connection; type: password

[08] Wed 29Oct14 00:10:03 - SSH_MSG_USERAUTH_SUCCESS: authentication successful

[03] Wed 29Oct14 00:10:03 - Login successful.

[07] Wed 29Oct14 00:10:03 - SSH_MSG_CHANNEL_OPEN: type: session; local channel: 0

[08] Wed 29Oct14 00:10:03 - SSH_MSG_CHANNEL_OPEN_CONFIRMATION: local channel: 0; remote channel: 0

[07] Wed 29Oct14 00:10:03 - SSH_MSG_CHANNEL_REQUEST: remote channel: 0; request type: subsystem; subsytem: sftp

[08] Wed 29Oct14 00:10:04 - SSH_MSG_CHANNEL_SUCCESS: channel request succeeded; local channel: 0

[07] Wed 29Oct14 00:10:04 - SSH_FXP_INIT: client version: 6

[08] Wed 29Oct14 00:10:04 - SSH_FXP_VERSION: server version: 3

[03] Wed 29Oct14 00:10:04 - Negotiated SFTP version 3

[07] Wed 29Oct14 00:10:04 - SSH_FXP_REALPATH: translating path: .

[08] Wed 29Oct14 00:10:05 - SSH_FXP_NAME: translated path: /

 

I don't want to see this stuff, so I configured my options NOT to log them:

 

 

As you can guess, I still see them. Am I missing something?

 

Al

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FTP Voyager uploaded file permissions

February 5, 2015, 10:59 am
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I am using the FTP Voyager Scheduler (16.2.0.328) on a Windows server to transfer files to a Red Hat Linux server.  The vsftpd daemon is running on the Linux server and is configured with a create mask of 000.  All files sent to this server should have rw-rw-rw- permissions. From the Windows server, files transferred with ftp.exe or FileZilla have the expected permissions. Files transferred with FTP Voyager, using the same Linux account, have rw-r--r--- permissions.  I can only assume that this is a feature of FTP Voyager.  Although the documentation shows how to manually change file permissions, I could not find where or how to set the default permissions.  Is there any way to get FTP Voyager to assign specific file permissions or not to set them at all?

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