Hi
I have set up the SMTP for the scheduler to use the smtp details for Office 365 which uses port 587. When the event attempts to run, I get an error saying
Unable to send message to xxxxxxxxxxx Unable to connect to SMTP server on port 25
1) Why is this failing?
2) Why is it saying it is using port 25 when I have told it to use port 587?
Thanks
Hello,
I have setup a FTP Voyager Scheduled Task that will not executing. The task is setup to reach out to a FTP to move down any available files and also move up any new files that have been created locally.
When the task is scheduled, it will not stop executing and no available files are pulled down from the FTP or moved up to the FTP site.
Any help is appreciated.
Thanks
Hi, encountered the error below when I am trying to create a key pair in FTP Voyager. Anyone can advise on this?
Thank you.
The program appears to be running but only th elog window will show on the screen. It was working OK yesterday! I have restarted the computer then Reinstalle the progream
Help!
JG
FTP voyager seemed to be fine when first installed. I downloaded a lot of video files. I then ran through all the Windows updates including the firmware. Now FTP Voyager runs for up a while 1 - 10 min and then aborts. Voyager I think is up to date at version 16.2.0.328
I am using FTP - Voyager for more than a decade now, but in Version 16, I'm missing the following option:
Extended options of scheduler.
I have a job which should run daily but only from 2 a.m. til 10 p.m.
In V.15 I'm using extended options: One daily job which is repeated between 2 a.m. and 10 p.m.
How can I do this in version 16 without having 20 identic daily jobs (one daily job per hour)?
many thanks
I was getting errors sending email alerts saying that Voyager could not find the email server on port 25. I switched to a new SMTP server. Setup the email option in FTP Voyager to use Port 587 and the new SMTP server settings. Stopped and restarted the Scheduler service. But still getting error that it cannot send on port 25.
Thanks
Bob
I'm new with Voyager. I have a file that is created periodically. I want to download it and then change the name of that file on the server to add the current date. A new file will be create by events and sit until downloaded. Is changing the date of the original file possible. I think I see the ability to change the file you are downloading but don't see how to change the date on the original file. Any comments or help would be appreciated.
I have 16 different tasks that run throughout the day and once in a while (~once a month) if one hangs, it causes everything else in the queue to hang. I have the Scheduler running as a service and I'd like to have a bat file stop and restart the service daily or weekly. However when i try to run the bat file from the command line I receive an error that the specified service does not exist as an installed service. Any workarounds?
The Ignore files and folder setting is reset to "Starting with" after closing the FTP Management Console. Is there a work around for this?
I downloaded all the files on my server with the aim to back them up. There were two zip files on the server. When I checked the download status one of the zip files had had difficulties downloading (exclamation mark next to it) so the downloaded copy on my local directory was empty. The real problem was that the original file on the server was completely gone along with another zip file.
Why have they disappeared????
Good day
I've set up a Scheduler job to Move Down files from an FTP server to my local disk.
The files download fine but then the remote files are never deleted, I don't even see a failed DELE command in the log.
I've tried the following two remote paths:
Both work for downloads, both don't delete the files.
Log Sample
[03] Sat 12Apr14 17:04:37 - Receiving: /folder/blah.avi -> C:\Users\Private\Downloads\blah.avi
[05] Sat 12Apr14 17:04:37 - PASV
[06] Sat 12Apr14 17:04:38 - 227 Entering passive mode (95,211,93,130,234,161).
[03] Sat 12Apr14 17:04:38 - Opening passive mode data connection to 95.211.93.130, port 60065.
[05] Sat 12Apr14 17:04:38 - RETR /folder/blah.avi
[06] Sat 12Apr14 17:04:38 - 125 Data connection already open. Transfer starting.
[06] Sat 12Apr14 17:22:55 - 226 Transfer complete.
[03] Sat 12Apr14 17:22:56 - Transferred 358 649 864 bytes. 201,12 KB/sec.
[05] Sat 12Apr14 17:22:56 - XCRC /folder2/blah2.avi"
[06] Sat 12Apr14 17:22:56 - 500 Command "XCRC" not understood.
[04] Sat 12Apr14 17:22:56 - XCRC command failed. The command may not be supported by this server.
[03] Sat 12Apr14 17:22:56 - XCRC command checking has been disabled for future transfers using this session.
[03] Sat 12Apr14 17:22:56 - Received 358 649 864 bytes.
[03] Sat 12Apr14 17:22:56 - Transfer time: 00:29:01.453.
Any help to fix this or workaround would be much appreciated.
Using Ver. 16.1.0.0, manual Synchronization works fine, but when scheduled using Schedule Management Console Synchronization fails, here are the logs.
Thanks,
B
This when it fails
[03] Fri 01Aug14 14:29:01 - Server supports resume.
[05] Fri 01Aug14 14:29:01 - OPTS UTF8 ON
[06] Fri 01Aug14 14:29:01 - 200 UTF8 set to on
[05] Fri 01Aug14 14:29:01 - OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;
[06] Fri 01Aug14 14:29:01 - 200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;
[05] Fri 01Aug14 14:29:01 - PWD
[06] Fri 01Aug14 14:29:01 - 257 "/" is the current directory
[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Synchronizing local folder "V:\Import\JazzNetwork" with remote folder "/WfmtJnNw"
[05] Fri 01Aug14 14:29:01 - MLST /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250-Start of list for /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250-modify=20140801121926;type=dir;UNIX.group=0;UNIX.mode=0755;UNIX.owner=108; /WfmtJnNw
[06] Fri 01Aug14 14:29:01 - 250 End of list
[13] Fri 01Aug14 14:29:01 - (Action: Synchronize /WfmtJnNw to U:\SatJazNet) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path. Please make sure the path exists and the logged in user has permissions within the folder.).
[12] Fri 01Aug14 14:29:01 - (Task: Synchronize /WfmtJnNw to U:\SatJazNet) - Execution failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the remote path. Please make sure the path exists and the logged in user has permissions within the folder.).
[05] Fri 01Aug14 14:29:03 - QUIT
[04] Fri 01Aug14 14:29:03 - The server has unexpectedly closed the connection.
This when successful:
STATUS> Server supports resume.
COMMAND> OPTS UTF8 ON
200 UTF8 set to on
COMMAND> OPTS MLST Type;Size;Modify;UNIX.mode;UNIX.owner;UNIX.group;
200 OPTS MLST type;size;modify;UNIX.mode;UNIX.owner;UNIX.group;
COMMAND> PWD
257 "/" is the current directory
STATUS> Receiving: /WfmtJnNw/31351.wav -> \\Prodone\D\Import\JazzNetwork\31351.wav
COMMAND> TYPE I
200 Type set to I
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,247,177).
STATUS> Opening passive mode data connection to 107.20.242.177, port 63409.
COMMAND> RETR /WfmtJnNw/31351.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31351.wav (30980476 bytes)
226 Transfer complete
STATUS> Transferred 11,539,170 bytes. 3,205.89 KB/sec.
COMMAND> XCRC "/WfmtJnNw/31350.wav"
500 XCRC not understood
ERROR> XCRC command failed. The command may not be supported by this server.
STATUS> XCRC command checking has been disabled for future transfers using this session.
STATUS> Received 11,539,170 bytes.
STATUS> Transfer time: 00:00:03.515.
STATUS> Receiving: /WfmtJnNw/31352.wav -> \\Prodone\D\Import\JazzNetwork\31352.wav
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,250,204).
STATUS> Opening passive mode data connection to 107.20.242.177, port 64204.
COMMAND> RETR /WfmtJnNw/31352.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31352.wav (3816256 bytes)
226 Transfer complete
STATUS> Transferred 3,816,256 bytes. 3,137.05 KB/sec.
STATUS> Received 3,816,256 bytes.
STATUS> Transfer time: 00:00:01.188.
STATUS> Receiving: /WfmtJnNw/31353.wav -> \\Prodone\D\Import\JazzNetwork\31353.wav
COMMAND> PASV
227 Entering Passive Mode (107,20,242,177,231,42).
STATUS> Opening passive mode data connection to 107.20.242.177, port 59178.
COMMAND> RETR /WfmtJnNw/31353.wav
150 Opening BINARY mode data connection for /WfmtJnNw/31353.wav (64249380 bytes)
226 Transfer complete
STATUS> Transferred 30,980,476 bytes. 3,190.04 KB/sec.
COMMAND> XCRC "/WfmtJnNw/31351.wav"
500 XCRC not understood
ERROR> XCRC command failed. The command may not be supported by this server.
STATUS> XCRC command checking has been disabled for future transfers using this session.
STATUS> Received 30,980,476 bytes.
STATUS> Transfer time: 00:00:09.484.
COMMAND> QUIT
221 Goodbye.
226 Transfer complete
STATUS> Transferred 64,249,380 bytes. 3,366.07 KB/sec.
STATUS> Received 64,249,380 bytes.
STATUS> Transfer time: 00:00:18.640.
COMMAND> QUIT
221 Goodbye.
I have been using voyager for years but yesterday I started having trouble uploading to my host and have even lost files already uploaded. Any ideas?
I have created 2 FTP profiles in Voyager but when I open the Scheduler and try to select the profile to work with there are no sites there!?
I have looked over all the settings... It seems pretty simple, I have saved 2 profiles that work fine but not showing in the scheduler app.
Any insight?
Thanks, Andy
The program appears to be running but only th elog window will show on the screen. It was working OK yesterday! I have restarted the computer then Reinstalle the progream
Help!
JG
I downloaded all the files on my server with the aim to back them up. There were two zip files on the server. When I checked the download status one of the zip files had had difficulties downloading (exclamation mark next to it) so the downloaded copy on my local directory was empty. The real problem was that the original file on the server was completely gone along with another zip file.
Why have they disappeared????
Welcome to the FTP Voyager space on thwack! If this is your first time here, you’ll find a wealth of information available to you on FTP Voyager as well as other SolarWinds products. thwack is an active community where SolarWinds customers can share ideas and tips, ask questions, discuss feature requests, and find out what’s in the latest release and what’s coming next. SolarWinds Product Management, Development, and Support staff all regularly monitor and post to thwack. We look forward to hearing your feedback and ideas!
-Craig
Hi
I have set up the SMTP for the scheduler to use the smtp details for Office 365 which uses port 587. When the event attempts to run, I get an error saying
Unable to send message to xxxxxxxxxxx Unable to connect to SMTP server on port 25
1) Why is this failing?
2) Why is it saying it is using port 25 when I have told it to use port 587?
Thanks
Hi
I've referred to here by FTP Voyager support.
This is my first time I use FTP Voyager for scheduling file transfer, configuring task was very easy, but I still cannot make it work.
In the task action, I created a new action to download a specific folder (and all files and subfolders inside that folder to my local PC
In action information, I put the (Remote File or Folder) as: /FolderName
Nothing downloaded, and error in the log says:
Execution failed (Last Error Message: Unable to perform file action: Could not retrieve additional information about the source path. Does the source path exist?).
I changed it to: FolderName (without slash).
Nothing downloaded, and same error in the log.
I then tried: FolderName/*.*
Log says: Execution successfully completed.
But in the local folder, I found it only downloaded files from main folder (No subfolders or files inside them), and some of them with ZERO size !!!!!
Again, I tried: /FolderName/*.*
Log says: Execution successfully completed.
I found that the ZERO size problem has been solved (files downloaded with correct size) but still cannot get the subfolders !
In the forum, I found a link to the older version (ver. 15.2.0.19)
I downloaded and tried it on another PC, It works like a charm, with no errors !
Can anyone here help me to figure out how to make the scheduler download the whole content of remote folder ??