Hi
I have set up the SMTP for the scheduler to use the smtp details for Office 365 which uses port 587. When the event attempts to run, I get an error saying
Unable to send message to xxxxxxxxxxx Unable to connect to SMTP server on port 25
1) Why is this failing?
2) Why is it saying it is using port 25 when I have told it to use port 587?
Thanks
Good day
I've set up a Scheduler job to Move Down files from an FTP server to my local disk.
The files download fine but then the remote files are never deleted, I don't even see a failed DELE command in the log.
I've tried the following two remote paths:
Both work for downloads, both don't delete the files.
Log Sample
[03] Sat 12Apr14 17:04:37 - Receiving: /folder/blah.avi -> C:\Users\Private\Downloads\blah.avi
[05] Sat 12Apr14 17:04:37 - PASV
[06] Sat 12Apr14 17:04:38 - 227 Entering passive mode (95,211,93,130,234,161).
[03] Sat 12Apr14 17:04:38 - Opening passive mode data connection to 95.211.93.130, port 60065.
[05] Sat 12Apr14 17:04:38 - RETR /folder/blah.avi
[06] Sat 12Apr14 17:04:38 - 125 Data connection already open. Transfer starting.
[06] Sat 12Apr14 17:22:55 - 226 Transfer complete.
[03] Sat 12Apr14 17:22:56 - Transferred 358 649 864 bytes. 201,12 KB/sec.
[05] Sat 12Apr14 17:22:56 - XCRC /folder2/blah2.avi"
[06] Sat 12Apr14 17:22:56 - 500 Command "XCRC" not understood.
[04] Sat 12Apr14 17:22:56 - XCRC command failed. The command may not be supported by this server.
[03] Sat 12Apr14 17:22:56 - XCRC command checking has been disabled for future transfers using this session.
[03] Sat 12Apr14 17:22:56 - Received 358 649 864 bytes.
[03] Sat 12Apr14 17:22:56 - Transfer time: 00:29:01.453.
Any help to fix this or workaround would be much appreciated.
I use FTP voyager 16.1.0.0 on al Windows 8.1 PRO laptop.
My problem is: I cannot see the transfer queue. Any advice please ?
I am getting this error only when connecting to a server with a profile under "scheduler site profile" (under tools), when using and identical profile under the regular "site profiles" (under browser) I don't get the error. It's very consistent when I try the scheduler site profile first and many times. Once I try the site in the regular profile and it connects I can then go back to the scheduler profile and it connects just fine. If I stop and start the scheduler service the error returns.
Any ideas? I've made sure both profiles are identical. I've also removed and re-created the scheduler profile. I don't get it. It's like a bug.
I've tried the re-connection and timeout values but they don't seem to help as it actually does connect but then immediately get's disconnected.
Some log below:
12] Thu 13Feb14 18:30:01 - (Task: CTABS Daily Upload) - Performing scheduled execution of task for Thursday, February 13, 2014 18:30:00.
[03] Thu 13Feb14 18:30:02 - Resolving host "eippftp.com"...
[03] Thu 13Feb14 18:30:02 - Connecting to "67.228.3.18" on port 22.
[03] Thu 13Feb14 18:30:02 - Connected to 67.228.3.18:22 from 10.4.60.160:17567.
[03] Thu 13Feb14 18:30:02 - Negotiating SSH2 session with server...
[03] Thu 13Feb14 18:30:02 - Client Identification: SSH-2.0-FTP Voyager_16.1.0.0
[04] Thu 13Feb14 18:30:02 - The server has unexpectedly closed the connection.
[12] Thu 13Feb14 18:30:02 - (Task: CTABS Daily Upload) - Execution failed (Last Error Message: ).
[12] Thu 13Feb14 18:30:02 - (Task: CTABS Daily Upload) - Next scheduled execution on Friday, February 14, 2014 18:30:00
Thanks all :-)
In trying to set up synchronization between local and remote folders, I get the following error in the log:
13] Tue 01Jul14 10:53:59 - (Action: Synchronize domain.com to C:\backup) - Action failed (Last Error Message: Unable to synchronize folders: Could not retrieve additional information about the local path. Please make sure the path exists and the local user has permissions within the folder.).
I don't understand why as administrator is granted read/write perms across the board. Please advise, thank you.
We are wondering about distributing FTP Voyager to members of certain teams within our company. However, for security we do not want to allow scheduling for most users. We try to keep all recurring jobs off workstations and on dedicated machines. Is it possible to install FTP Voyager without the scheduling component?
Having an issue with FTP Voyager 16.1.0.0. The scheduler will lock up when I try to open it on a Server 2012 machine. See screenshot below:
Seems I can replicate this behavior every time by simply clicking the title bar while any transfer is in progress. It also happens when trying to view a downloaded file from the local browser. I'm using passive mode. The most common fault is:
Faulting application ftp voyager.exe, version 16.0.2.0, faulting module shlwapi.dll, version 6.0.2900.5912, fault address 0x00008440, but also happens on ntdll.dll, ftpvoyage.exe and "Unknown."
If I don't touch it, it seems to work, but almost any interaction with it after or during transfers crashes it.
Any ideas?
Thanks,
Ron
I am trying to download files from a third party site that uses SFTP SSH2 port 991
I can connect to the site fine, but when I download a file, All i get is a 0 byte file, and the error msg:
SSH_FXP_STATUS: status: SSH_FX_OP_UNSUPPORTED; description: The requested file can not be read. Maximum read size (32K) has been exceeded.
Hello,
I'm having trouble with this configuration. . .
Windows Server 2008R2 + Voyager 16.0.2.0 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4
I get this error is in the log:
COMMAND> PASV
227 Entering Passive Mode (70,89,1xx,1xx,7,209) <== Note, this is the Serv-U IP address.
"ERROR> The home directory specified for this account on the remote server is not accessible. Please contact your system administrator for further assistance."
Things I've tested. . .
This works great (home directory displays, but not for Serv-U):
Windows Server 2008R2 + Voyager 16.0.2.0 + SFTP + PASV + connection to non-Serv-U servers
. . .and this works (home directory displays on Serv-U but using an older version of Voyager + Win7 instead of 2008R2):
Windows7 + Voyager 16.0.1.1 + FTP over TLS (implicit) + PASV + connection to Serv-U v6.4
I'm not using the Scheduler "as service" to do this testing - just the Voyager UI. I'm thinking I should try loading 16.0.1.1 on the 2008R2 server but hesitate because I'm afraid it could screw up the Scheduler that is running other jobs.
Any one have similar experience?
Thanks.
Doug
FTP Voyager ver. 15.2.0.17
Windows Server 2008 Enterprise 32bit
We had some OS issues and FTP Voyager scheduler stopped working it would crash when trying to start. I then re-installed FTP Voyager 15.2.0.17 which did not fix the scheduler from crashing. I then later found out the scheduler.sch file got corrupted. Once we restored the SCHEDULER.SCH file back to the location: C:\Program Files\RhinoSoft.com\FTP Voyagerscheduler.sch I'm not able to modify any of our existing jobs and the jobs are not running as scheduled for example every 30 minutes etc..
Would anyone know how I can correct this issue.
We have noticed that Voyager does not successfully copy all files from our Serv-U server to a local share when writes are happening simultaneously at the server. Most of the files get copied just fine and all files show up in the Voyager log as copied. We are running Voyager Version 16.0.1.1 on a Windows 7 Enterprise OS. The system is a Virtual Server.
We are positive that if we are not writing files to the Serv-U server at the same time as the Voyager schedular is trying to process files, everything comes down just fine. It only seems to be an issue during a write to the Serv-U system.
Thanks!
Mike - Skagit IT
I'm using version 16.0.2.0 and I cannot find the SMTP setting in ether ftp Voyager or Scheduler. Where is it?
Hello SolarWinds and FTP Voyager developers. I got a feature request. I am testing some FTP programs and like FTP Voyager sofar. But I am missing support for SCP (Secure Copy Protocol). I got some servers and a router. They support SSH login via putty. If I try to connect via SSH with FTP Voyager (or any other FTP client) I get disconnected. I also tried WinSCP with SSH. It disconnects also. If I switch from SSH to SCP in WinSCP, I can connect fine and transfer files without problems. But I do not want to have 2 or more programs installed and WinSCP has less features than FTP Voyager. Therefore it would be nice if you could add support for SCP.
Hey guys,
When opening the Scheduler i'm presented with the following error message. Clicking OK doesn't bring up the Scheduler up so, at the moment the software will not open or perform any schedule task. This is a Microsoft Windows Server 2003 and the error message started when i added a 3rd task to the calendar. Any help getting this issue resolved would be most helpful...
thanks,
li
Hi
I have set up the SMTP for the scheduler to use the smtp details for Office 365 which uses port 587. When the event attempts to run, I get an error saying
Unable to send message to xxxxxxxxxxx Unable to connect to SMTP server on port 25
1) Why is this failing?
2) Why is it saying it is using port 25 when I have told it to use port 587?
Thanks
Hi
I've referred to here by FTP Voyager support.
This is my first time I use FTP Voyager for scheduling file transfer, configuring task was very easy, but I still cannot make it work.
In the task action, I created a new action to download a specific folder (and all files and subfolders inside that folder to my local PC
In action information, I put the (Remote File or Folder) as: /FolderName
Nothing downloaded, and error in the log says:
Execution failed (Last Error Message: Unable to perform file action: Could not retrieve additional information about the source path. Does the source path exist?).
I changed it to: FolderName (without slash).
Nothing downloaded, and same error in the log.
I then tried: FolderName/*.*
Log says: Execution successfully completed.
But in the local folder, I found it only downloaded files from main folder (No subfolders or files inside them), and some of them with ZERO size !!!!!
Again, I tried: /FolderName/*.*
Log says: Execution successfully completed.
I found that the ZERO size problem has been solved (files downloaded with correct size) but still cannot get the subfolders !
In the forum, I found a link to the older version (ver. 15.2.0.19)
I downloaded and tried it on another PC, It works like a charm, with no errors !
Can anyone here help me to figure out how to make the scheduler download the whole content of remote folder ??
Users transfer date to serv-U server with FTP Voyager.
User do also transfer data to some linux SFTP servers.
We used to have FTP Voyager 15.2.0.15 - everything worked fine.
Since updating to FTP Voyager 16.0.2.0 authentication
with linux SFTP servers fail (connection to Serv-U is still working) It seames that the password is not transferred to the server.
Whithout configuring user and password in server profile: I've been asked for a username - not for the password.
Log: SSH_MSG_USERAUTH_FAILURE
/var/log/messages:
Jul 5 07:59:21 chwiitsv042 sshd[29597]: Connection from 10.142.40.230 port 2087
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: Client protocol version 2.0; client software version FTP Voyager_16.0.2.0
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: no match: FTP Voyager_16.0.2.0
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: Enabling compatibility mode for protocol 2.0
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: Local version string SSH-2.0-OpenSSH_5.1
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: user zfs-sftp matched group list sftponly at line 143
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: initializing for "zfs-sftp"
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_RHOST to "10.142.40.230"
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: setting PAM_TTY to "ssh"
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: do_cleanup
Jul 5 07:59:21 chwiitsv042 sshd[29597]: debug1: PAM: cleanup
Anyone an idea what's wrong ?
Thank you very much
Christof
I read that the latest version 16.1.0 supposed to address SFTP SSH2 issue.
My old version 15.2.0.15 works great on SFTP SSH2 behind a proxy server. However, after I upgraded it to the latest version (16.1.0), it could not go through my same proxy server. I am using standard Windows 7 Enterprise. I am using both user/password and public/private key authentications. Any idea? I check the same setting as on my version 15.2, which has no problem.
ftp Voyager Scheduler 16.1.0.0 is set to run many scheduled uploads, but on many of these uploads it appears to hang after completion, the log records the task as completed with the last lines reading:
Sent xxxxx bytes
Transfer time: 00:00:02.587
QUIT
221
but in the Scheduler task tab the task appears to be still running, this blocks all other tasks from starting and a user must manually abort the running task.
Anyone any ideas what might be happening here?